Assisted Living Home

Elm Crest Senior Living Community

Assisted Living Home

Elm Crest Senior Living Community

2104 12th St, Harlan, IA 51537 View map
Overview of Elm Crest Senior Living Community

Committed to enhancing seniors’ quality of life, Elm Crest Senior Living Community is a distinct senior living community set in the harmonious city of Harlan, IA, providing a wide array of living options such as assisted living, independent living, memory care, health center, and rehabilitation therapy services. The community doubles its efforts to foster a warm and welcoming environment for seniors to make the most out of their days in beautifully designed and cozy one-bedroom and two-bedroom apartments. Receive top-notch care and support from a reliable and highly qualified team and live a glorious retirement without worries with Elm Crest.

With over 65 years of experience in helping seniors, Elm Crest continuously provides the finest experience to create wonderful moments. Moreover, the community meticulously crafts care plans that best fit residents’ unique needs and preferences to ensure they are well-cared for. Surrounded by refreshing spaces and placed near hospitals, Elm Crest provides easy access to medical needs and the utmost comfort that seniors deserve.

(515) 332-2200

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Iowa average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Iowa average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Iowa average: 3.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Iowa average: 3.5/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 53m per day

This home provides 12% less nursing time per resident than the Iowa average.

Iowa average: 4h 25m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 41m per day 30m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Iowa average
Occupancy rate 92%
Residents per day (avg) 44
Occupancy rate
92%
Residents per day (avg)
44

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

82% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

14% of new residents, often for short stays.

Typical stay 3 years

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 8 - 9 years

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$7.1M
Operating deficit
-$1.6M
Voluntary non-profit community Operated by a church.
Home revenue
$7,080,701.00
Operating deficit
$-1,590,026.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.2M
45.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
Total costs $8.7M
Bed community size
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
92%
In line with Iowa average
Occupied beds
46 / 50
Average residents 51 per day

License details

Issuance January 6, 2025
Expiration January 6, 2026
County: Shelby

Additional licensing details

License number: 830051
Year opened: 06/01/1959
CMS Certification Number: 165372

Ownership & operating entity

Elm Crest Senior Living Community is administrated by Pat Voelker.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Tim Nausler

Care Services

Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Independent Living
Assisted Living
Skilled Nursing
Rehab Therapy

Contact Information

Fax: 7127555654

Amenities & Lifestyle

Beauty shop
McKee Community Room
Lounges
Outdoor patios
Wellness program
Cable TV
Transportation through Elm Crest bus
Close to hospital
clinics
and pharmacy

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Skilled Care/Health Center, Rehab Therapy, Volunteering Opportunities
Religious Services
Yes

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Elm Crest Senior Living Community

Assisted Living Independent Living Memory Care Nursing Home

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

14 visits/inspections

2 visits/inspections triggered by complaints

Breakdown by inspection type
  • 7 renewal/recertification inspections
  • 2 complaint investigations
  • 5 incident investigations

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:January 2, 2026

Inspection history

01/02/2026 Complaint Revisit
Yes
11/13/2025 Complaint
12/17/2024 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
11/14/2024 Recertification, Complaint, Incident
08/21/2024 Incident Revisit
Yes
07/21/2024 Incident
10/05/2023 Recertification
10/19/2022 Recertification Revisit, Complaint Revisit
Yes
08/25/2022 Recertification, Complaint
03/11/2021 Recertification Revisit, Complaint Revisit
Yes
02/11/2021 Recertification, Complaint
11/18/2020 FIC
10/06/2020 FIC
06/04/2020 FIC

25 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Elm Crest Senior Living Community

The most recent inspection on January 6, 2026, identified a deficiency but resulted in certification of substantial compliance following acceptance of the facility’s plan of correction. Earlier inspections showed a pattern of deficiencies related primarily to resident care issues such as safe transferring techniques, fall prevention, care planning, and infection control. Complaint investigations included some substantiated findings, particularly concerning supervision and accident prevention, but enforcement actions such as fines or license suspensions were not listed in the available reports. Prior reports noted multiple deficiencies involving medication management, sanitation, and resident dignity, with some complaints substantiated and others not. The facility’s record shows ongoing challenges with care and safety practices, though recent corrective actions indicate efforts toward improvement.

Health Inspection History

Inspections
Total health inspections 5

Iowa average 4.9


Last Health inspection on Nov 2025

Total health citations 19
Citations per inspection
3.8

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 19 citations resulted from standard inspections; 3 of 19 resulted from complaint investigations; and 2 of 19 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Iowa average

Iowa average: 0.6


Serious Health citations More info 1
11% worse than Iowa average

Iowa average: 0.9

0 critical citations More info Iowa average: 0.6

1 serious citation More info Iowa average: 0.9

18 moderate citations More info Iowa average: 19.7

0 minor citations More info Iowa average: 0.5
Citations history (last 3 years)
Quality of Care moderate citation Nov 13, 2025

Infection Control moderate citation Nov 14, 2024
Corrected

Nutrition moderate citation Nov 14, 2024
Corrected

Quality of Care moderate citation Nov 14, 2024
Corrected

Compare Assisted Living around Harlan

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Hansen House Harlan
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Harlan
118
No
32
Studio / 1 Bed / 2 Bed
Elm Crest Senior Living Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Harlan
71
No
50
Studio / 1 Bed / 2 Bed
Elm Crest Retirement Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IA 515372023
71
No
-
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

702 Sq Ft – Deluxe One Bedroom
Download PDF
923 Sq Ft – Standard Two Bedroom
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640 Sq Ft – Standard One Bedroom
Download PDF
1,009 Sq Ft – Deluxe Two Bedroom
Download PDF
Sample Assisted Living Floorplan Layout
Download PDF

Places of interest near Elm Crest Senior Living Community

Address 0.4 miles from city center

Address 2104 12th St, Harlan, IA 51537

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

120
Total Staff
64
Employees
56
Contractors
19,342
Total Hours (Quarter)
28
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse148.8 Yes
Licensed Practical Nurse58 Yes
Certified Nursing Assistant827.4 Yes
Staff by Category
Administration
2 staff
7.4hs shift avg
Nursing Staff
104 staff
7.7hs shift avg
Physicians & Practitioners
2 staff
8.5hs shift avg
Therapy Services
5 staff
6.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
3.7hs shift avg
Dietary Services
3 staff
7.5hs shift avg
Other Services
2 staff
8.4hs shift avg
Contractor Analysis
32%
of total hours from contractors
6,186 contractor hours this quarter
Qualified Social Worker: 2 Certified Nursing Assistant: 38 Registered Nurse: 6 Nurse Practitioner: 1 Respiratory Therapy Technician: 1 Licensed Practical Nurse: 3 Occupational Therapy Aide: 1 Physical Therapy Assistant: 1 Speech Language Pathologist: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant44388211,09491100%7.4
Registered Nurse86143,05691100%8.8
Licensed Practical Nurse2351,2548088%8
Physical Therapy Assistant0115266976%7.6
Speech Language Pathologist0115066774%7.5
Dietitian1015046369%8
Administrator1014806066%8
Other Dietary Services Staff2024543943%7.1
Nurse Practitioner1123654347%8.5
Dental Services Staff1013434044%8.6
Occupational Therapy Aide0112333538%6.7
Qualified Social Worker0221564246%3.7
RN Director of Nursing1011291516%8.6
Respiratory Therapy Technician0111032831%3.7
Mental Health Service Worker10168910%7.6
Medication Aide/Technician2023855%6.3
Occupational Therapy Assistant0113289%3.9
Medical Director011455%0.7

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
43 residents
Residents by payment source
Medicare
6 residents (14%)
Medicaid
18 residents (41.9%)
Private pay or other
19 residents (44.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.4
31% worse than Iowa average

Iowa average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.0
30% worse than Iowa average

Iowa average: 21.6

Long-stay resident measures
Below average Iowa avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.8%
37% worse than Iowa average

Iowa average: 18.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.1%
53% worse than Iowa average

Iowa average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.1%
7% worse than Iowa average

Iowa average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.1%
13% worse than Iowa average

Iowa average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.7%
85% better than Iowa average

Iowa average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.9%
99% worse than Iowa average

Iowa average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
25% worse than Iowa average

Iowa average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.8%
80% better than Iowa average

Iowa average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.2%
62% better than Iowa average

Iowa average: 19.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
5% better than Iowa average

Iowa average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.0%
6% worse than Iowa average

Iowa average: 95.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.32
11% better than Iowa average

Iowa average: 1.48

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.43
16% worse than Iowa average

Iowa average: 2.09

Short-stay resident measures
Significantly above average Iowa avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 75.6%
11% worse than Iowa average

Iowa average: 85.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.9%
60% worse than Iowa average

Iowa average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.1%
11% better than Iowa average

Iowa average: 73.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 4.4%
79% better than Iowa average

Iowa average: 21.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 19.2%
47% worse than Iowa average

Iowa average: 13.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.0%
160% worse than Iowa average

Iowa average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 68.9%
28% better than Iowa average

Iowa average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 49.9%
In line with Iowa average

Iowa average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $0
100% lower than Iowa average

Iowa average: $48K

Number of fines 0
100% fewer fines than Iowa average

Iowa average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
88% more payment denials than Iowa average

Iowa average: 0.5

Fines amount comparison
Fines amount comparison
This facility $0
Iowa average $48K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Nov 14, 2024
8 days

Last updated: Jan 2026

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Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.