Inspection Reports for Emerald Ridge of Neenah

A complaint investigation and verification visit were conducted on June 16, 2025, at Emerald Ridge of Neenah to determine if the facility was in substantial compliance with Wisconsin statutes and administrative codes governing residential care apartment complexes.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 89, resulting in a Statement of Deficiency (SOD) #VODN13. The operator was ordered to comply with requirements, develop corrective measures for medication administration, provide staff training, and pay a forfeiture of $580. A $200 inspection fee was also assessed for a verification visit.

The visit was complaint-related, conducted to verify compliance with applicable statutes and codes. The complaint investigation resulted in issuance of SOD #VODN13.

The surveyor conducted one verification visit and one complaint investigation at Emerald Ridge of Neenah to assess compliance with nursing services and medication administration requirements.

Two deficiencies were identified as repeat violations related to insufficient nursing services and improper medication administration. Staff failed to check Tenant 5's blood pressure one hour after administering amlodipine as ordered, and staff continued to administer the incorrect dosage of amlodipine after a physician order change.

The complaint was unsubstantiated.

A complaint investigation and verification visit were conducted to determine if Emerald Ridge of Neenah was in substantial compliance with Wisconsin statutes and administrative codes governing residential care apartment complexes.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 89, resulting in a Statement of Deficiency (SOD #VODN12), imposition of a forfeiture totaling $1,050, and orders to comply with requirements including corrective measures for medication administration and management.

The visit was complaint-related, conducted to verify substantial compliance with applicable statutes and administrative codes. The Department issued a Statement of Deficiency and imposed enforcement actions.

Surveyor conducted a complaint investigation and verification visit at Emerald Ridge of Neenah, a residential care apartment complex (RCAC), to investigate concerns related to tenant health monitoring and medication administration.

Two deficiencies were identified, including a repeat deficiency. The provider failed to ensure proper health monitoring and medication administration for 2 of 3 tenants reviewed, including failure to recheck blood sugar and contact physicians as required, failure to document insulin administration for multiple occurrences, and failure to administer medication as prescribed. The complaint was unsubstantiated.

Complaint investigation was conducted; two deficiencies were identified, one being a repeat deficiency. The complaint was unsubstantiated. A $200 revisit fee was assessed under Wis. Stat. Ch. 50.

A complaint investigation and standard survey were conducted on May 1, 2024, to determine if Emerald Ridge of Neenah was in substantial compliance with Wisconsin statutes and administrative codes governing residential care apartment complexes.

Violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 89 were identified, resulting in a Statement of Deficiency (SOD #VODN11), a notice of violation, and an imposed forfeiture of $200. The operator is ordered to comply with requirements and submit a plan of correction within specified timeframes.

The visit was complaint-related, conducted to investigate allegations and assess compliance. The report does not explicitly state substantiation status.

From 04/24/2024 to 05/01/2024, surveyor conducted 3 complaint investigations and a standard survey at Emerald Ridge of Neenah, a residential care apartment complex (RCAC). One of three complaints was substantiated.

Three deficiencies were identified: 1) The provider failed to conduct a required criminal background check with the Wisconsin DOJ for one caregiver at the time of hire. 2) The provider did not update a risk agreement for a tenant with behavior involving smearing feces that posed risk to the tenant and others. 3) The provider mismanaged tenant medications by administering Spironolactone to a tenant after it was discontinued.

Three complaint investigations were conducted; one complaint was substantiated involving medication mismanagement where Tenant 2 received Spironolactone after discontinuation.