Inspection Reports for Epworth Villa Health Services

14901 NORTH PENN AVENUE, OKLAHOMA CITY, OK, 73134

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Deficiencies (last 7 years)

Deficiencies (over 7 years) 2.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

45% better than Oklahoma average
Oklahoma average: 4.9 deficiencies/year

Deficiencies per year

8 6 4 2 0
2019
2020
2021
2022
2023
2024
2025

Census

Latest occupancy rate 108 residents

Based on a June 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

60 80 100 120 May 2019 Jun 2022 Jun 2023 Jan 2024 Jun 2025
Inspection Report Capacity: 217 Deficiencies: 0 Nov 4, 2025
Visit Reason
Change of Information submission related to an assisted living facility with a dedicated memory care unit.
Findings
The document provides detailed information about the facility's memory care services, staffing ratios, training requirements, safety features, therapeutic activities, and service offerings related to Alzheimer's and dementia care.
Report Facts
Total Licensed Beds: 217 Designated Alzheimer's/Dementia Beds: 40 Staff to Resident Ratio - Licensed Practical Nurse (Day/Morning): 40 Staff to Resident Ratio - Certified Nursing Assistant (Day/Morning): 10 Staff to Resident Ratio - Activity Director/Staff (Day/Morning): 40 Staff to Resident Ratio - Certified Medical Assistant (Day/Morning): 20 Staff to Resident Ratio - Licensed Practical Nurse (Afternoon/Evening): 40 Staff to Resident Ratio - Certified Nursing Assistant (Afternoon/Evening): 10 Staff to Resident Ratio - Activity Director/Staff (Afternoon/Evening): 40 Staff to Resident Ratio - Certified Medical Assistant (Afternoon/Evening): 40 Staff to Resident Ratio - Licensed Practical Nurse (Night): 40 Staff to Resident Ratio - Certified Nursing Assistant (Night): 13 Staff to Resident Ratio - Certified Medical Assistant (Night): 40 Training Hours Required for New Employees (All Staff): 1 Training Hours Required for New Employees (Direct Care Staff): 1 Training Hours Required for New Employees (Activity Director): 1 Hours of Structured Activities Scheduled Per Day: 6
Employees Mentioned
NameTitleContext
Director of ComplianceTitle of person completing the form
Director of Nursing and HealthstreamProvider of training for Alzheimer's disease care
Licensed Nurse, RC/AL Administrator, Certified Dementia Care ProviderTrainer qualifications
Inspection Report Complaint Investigation Census: 108 Deficiencies: 0 Jun 25, 2025
Visit Reason
The complaint investigation was conducted due to an allegation that the center failed to ensure residents did not elope.
Findings
The investigation included observations, interviews, and record reviews. No deficiencies were cited as a result of the complaint investigation.
Complaint Details
The complaint alleged that the center failed to ensure residents did not elope. The investigation was unannounced and included a sample of three residents. No deficiencies were found and the complaint was not substantiated.
Report Facts
Facility Census: 108 Sampled Residents: 3
Inspection Report Complaint Investigation Census: 102 Deficiencies: 3 Feb 27, 2025
Visit Reason
A complaint investigation was conducted due to allegations that the center failed to ensure medication carts were locked and medications not stored on top of medication carts, medications were given on time per physician orders, food was served under sanitary conditions, and residents were supervised in dining rooms.
Findings
The investigation found that medication carts were left unlocked while unattended and medications were left on top of treatment carts unattended. Medications were given at correct times per physician orders. Sanitary practices were upheld in the kitchen and staff were present in dining areas during meals on all floors. Additionally, nebulizer equipment was not properly rinsed, sanitized, and stored according to policy.
Complaint Details
Complaint investigation #OK00067830 was conducted from 02/26/25 to 02/27/25 based on allegations related to medication cart security, medication administration timing, food sanitation, and resident supervision in dining rooms.
Severity Breakdown
SS=D: 1 SS=E: 2
Deficiencies (3)
DescriptionSeverity
Failed to rinse, sanitize, and store nebulizer equipment according to policy for 1 of 2 residents sampled.SS=D
Failed to ensure an unattended medication cart was locked for 1 of 5 medication carts.SS=E
Failed to ensure medications were secured inside a treatment cart for 1 of 5 treatment carts.SS=E
Report Facts
Facility Census: 102 Residents sampled: 10 Medication carts observed: 5 Treatment carts observed: 5 Nebulizer residents sampled: 2
Inspection Report Complaint Investigation Census: 111 Deficiencies: 0 Jan 29, 2024
Visit Reason
A complaint investigation was conducted due to allegations that the center failed to ensure residents were not physically, verbally, or psychosocially abused.
Findings
The investigation included observations, interviews, and record reviews. No deficiencies were cited as a result of the complaint investigation.
Complaint Details
The complaint alleged failure to prevent physical, verbal, or psychosocial abuse of residents. The investigation was unannounced and included a sample of five residents. No deficiencies were found.
Report Facts
Facility Census: 111
Inspection Report Complaint Investigation Census: 111 Deficiencies: 6 Nov 17, 2023
Visit Reason
A complaint investigation was conducted at Epworth Villa Health Services due to allegations of abuse, inadequate nutrition, failure to prevent falls, and failure to provide care according to service agreements and care plans.
Findings
The investigation found deficiencies including failure to complete a comprehensive assessment after a resident's decline following a fall, failure to report a bankruptcy to the state, and multiple medication management issues including discontinued medications remaining on medication carts and medication errors.
Complaint Details
The complaint investigation was initiated due to allegations that the center failed to prevent physical, verbal, or psychosocial abuse; failed to assess, monitor, intervene, and investigate injuries of unknown origin; failed to ensure adequate nutrition and prevent weight loss and pressure wounds; and failed to provide care according to service agreements and care plans. The investigation included observations, interviews, and record reviews.
Severity Breakdown
Level D: 3 Level E: 2
Deficiencies (6)
DescriptionSeverity
Failed to complete a comprehensive assessment after a decline for one resident following a fall.Level D
Failed to report a bankruptcy to the Oklahoma State Department of Health.
Failed to implement the facility's policy for narcotics and ensure a policy was in place for removing and destroying non-narcotics for sampled residents.Level E
Failed to ensure discontinued narcotic medications were reconciled with restricted access until disposed of for two sampled residents.Level E
Failed to ensure a narcotic was not administered without a physician order for one sampled resident.Level D
Failed to maintain an accurate written record of medications administered, including medication error incident reports.Level D
Report Facts
Facility census: 111 Deficiency count: 6 Medication retention days: 91 Medication retention days: 62 Medication retention days: 68
Employees Mentioned
NameTitleContext
Lisa CalvinEnforcement Analyst IISigned enforcement letters and final determination.
Clorissa NubineEnforcement AnalystSigned acceptance letter for plan of correction.
Inspection Report Re-Inspection Census: 111 Deficiencies: 4 Jun 6, 2023
Visit Reason
A re-licensure survey was conducted on June 5-6, 2023, to assess compliance with state licensure requirements for the assisted living center.
Findings
The facility was found deficient in ensuring resident or representative interviews were included in comprehensive assessments, maintaining safe water temperatures in showers, providing CPR training for direct care staff, and ensuring abuse training for staff within required timeframes. A follow-up revisit confirmed all deficiencies were corrected by July 25, 2023.
Severity Breakdown
SS=E: 2 SS=D: 2
Deficiencies (4)
DescriptionSeverity
Failed to ensure a resident or resident representative interview was included with each comprehensive assessment for three of 11 sampled residents.SS=E
Failed to maintain safe water temperatures in one of six shower rooms observed; water temperature was 143 degrees Fahrenheit exceeding the 115 degrees limit.SS=D
Failed to provide evidence of CPR training for direct care staff for four of five employee files reviewed.SS=E
Failed to ensure staff were educated on abuse within 90 days of hire and/or annually for two of five employees reviewed.SS=D
Report Facts
Residents present: 111 Water temperature: 143 Date of survey completion: Jun 6, 2023 Date of correction: Jul 25, 2023
Employees Mentioned
NameTitleContext
LaTasha WinshipAdministratorNamed as facility administrator receiving inspection and enforcement correspondence
Lisa CalvinEnforcement AnalystSigned enforcement letters and correspondence
Tempal KillmanAdministrative Assistant IISigned acceptance letter of plan of correction
RN #1Nurse interviewed regarding resident assessments and signatures
CMA #5Certified Medication AideEmployee file reviewed for CPR training deficiency
CMA #6Certified Medication AideEmployee file reviewed for CPR and abuse training deficiencies
CMA #7Certified Medication AideEmployee file reviewed for CPR and abuse training deficiencies
CNA #6Certified Nurse AideEmployee file reviewed for CPR training deficiency
Inspection Report Complaint Investigation Census: 112 Deficiencies: 2 Dec 19, 2022
Visit Reason
A complaint investigation was conducted at Epworth Villa Health Services on December 19, 2022, due to allegations related to medication management and administration.
Findings
The investigation substantiated deficient practices related to failure to administer medications according to physician orders and failure to reconcile medications provided by family members. Deficiencies represented potential for more than minimal harm but no actual harm was identified. A plan of correction was required and accepted.
Complaint Details
Two allegations were substantiated: 1) failure to have an effective medication re-order and reconciliation program, and 2) failure to administer medications according to physician orders. The investigation included review of medication administration records, physician orders, interviews with staff and family, and observation.
Severity Breakdown
SS=E: 2
Deficiencies (2)
DescriptionSeverity
Failure to have an effective program for ensuring medications were re-ordered in a timely manner and medication reconciliations were performed according to standards of practice.SS=E
Failure to ensure medications were administered according to physician’s orders.SS=E
Report Facts
Residents present: 112 Sample size: 6 Deficiencies cited: 2
Employees Mentioned
NameTitleContext
Tammy BrossRN, CHFSSigned the investigative report dated 12/20/2022
Lisa CalvinEnforcement AnalystSigned enforcement correspondence
Tempal KillmanAdministrative Assistant IISigned acceptance letter for plan of correction
Inspection Report Renewal Capacity: 217 Deficiencies: 0 Nov 16, 2022
Visit Reason
This document is a facility license renewal issued by the Oklahoma State Department of Health for Central Oklahoma United Methodist Retirement Facility, Inc., doing business as Epworth Villa Health Services.
Findings
The license certifies that the facility is authorized to conduct and maintain a Continuum of Care Facility with a maximum capacity of 217 beds. The license is effective from 08/01/2022 through 07/31/2025.
Report Facts
Maximum licensed beds: 217
Inspection Report Complaint Investigation Census: 104 Deficiencies: 3 Jun 1, 2022
Visit Reason
A complaint investigation was conducted at Epworth Villa Health Services based on allegations of neglect and failure to administer medications according to physician orders.
Findings
The investigation substantiated deficient practices related to neglect and medication administration errors for two residents. Resident #1 was found on the floor after not receiving medications and safety checks for approximately 24 hours. Resident #2 had medication administration errors including failure to reconcile family-provided medications.
Complaint Details
The complaint investigation was substantiated for allegations that the center failed to ensure residents were not neglected and failed to ensure medications were administered according to physician's orders.
Severity Breakdown
SS=E: 2 SS=G: 1
Deficiencies (3)
DescriptionSeverity
Failed to ensure medication was administered according to physician orders for Resident #1.SS=E
Failed to ensure residents were not neglected, resulting in Resident #1 being found on the floor with injuries.SS=G
Failed to ensure medications provided by family were reconciled and administered as ordered for Resident #2.SS=E
Report Facts
Residents in memory care: 35 Residents in assisted living: 69 Current census: 112 Residents in memory care: 36 Residents in assisted living: 76
Employees Mentioned
NameTitleContext
Sarah GreenLPN, CHFSSigned the investigative report completed on 2022-06-02.
Lisa CalvinEnforcement Reviewer/AnalystSigned enforcement correspondence and final revisit letter.
Dorothy JoyceAdministratorNamed in relation to findings and plan of correction.
LaTasha WinshipAdministratorNamed in relation to findings and plan of correction.
Inspection Report Complaint Investigation Census: 110 Deficiencies: 0 May 3, 2022
Visit Reason
The document reports on complaint investigations conducted at Epworth Villa Health Services Assisted Living facility on May 2-3, 2022, in response to multiple allegations regarding care, medication administration, environment safety, and staffing.
Findings
All allegations investigated were found to be unsubstantiated. Residents and family members expressed satisfaction with the level of care, medication administration, cleanliness, and staffing. No deficiencies were cited during the investigations.
Complaint Details
Multiple complaints were investigated including failure to provide care according to resident contract, failure to provide adequate medical care, failure to ensure medications were administered as prescribed, failure to provide a safe and clean environment, and failure to have adequate staff. All allegations were unsubstantiated.
Report Facts
Resident census: 110
Employees Mentioned
NameTitleContext
Zachary CollinsPreventative Medical ConsultantNamed as the individual completing the investigative reports
Lisa CalvinLong Term Care Enforcement Reviewer/AnalystNamed as the sender of the complaint investigation report letter
Notice Capacity: 217 Deficiencies: 0 Aug 26, 2021
Visit Reason
This document serves as a license renewal for the Central Oklahoma United Methodist Retirement Facility, Inc., authorizing it to conduct and maintain a Continuum of Care Facility.
Findings
The document certifies the facility's license renewal status and specifies the maximum licensed bed capacity for nursing and assisted living beds.
Report Facts
Maximum Nursing Facility Beds: 87 Maximum Assisted Living Beds: 130
Inspection Report Renewal Capacity: 217 Deficiencies: 0 Aug 12, 2020
Visit Reason
This document serves as a license renewal for the Central Oklahoma United Methodist Retirement Facility, Inc., doing business as Epworth Villa Health Services, authorizing the facility to conduct and maintain a Continuum of Care Facility.
Findings
The license certifies the facility's capacity to maintain 87 nursing facility beds and 130 assisted living beds, with no adult day care participants or specialized Alzheimer's beds, effective from 08/01/2020 through 07/31/2021.
Report Facts
Maximum licensed beds: 87 Maximum licensed beds: 130 Maximum licensed beds: 0 Maximum licensed beds: 0
Inspection Report Renewal Capacity: 217 Deficiencies: 0 Sep 17, 2019
Visit Reason
This document is a renewal license issued to Central Oklahoma United Methodist Retirement Facility, Inc., doing business as Epworth Villa Health Services, certifying the facility to conduct and maintain a Continuum of Care Facility.
Findings
The license certifies the maximum capacity of the facility as 87 nursing facility beds and 130 assisted living beds, with no adult day care participants or specialized Alzheimer's beds. No deficiencies or findings are noted in this document.
Report Facts
Maximum nursing facility beds: 87 Maximum assisted living beds: 130 Maximum total capacity: 217
Inspection Report Renewal Census: 72 Deficiencies: 1 May 8, 2019
Visit Reason
A state licensure survey was conducted at the facility from May 6 through May 8, 2019, as a re-licensure survey to assess compliance with regulations.
Findings
The survey identified deficiencies related to medication administration, specifically failure to ensure the person administering medication was identified on the medication administration record for multiple residents. The deficiencies represented potential for more than minimal harm. The facility was given an opportunity to submit a plan of correction.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure the person administering medication was identified on the medication administration record for 4 of 10 sampled residents.SS=E
Report Facts
Resident census: 72 Survey dates: 3
Report May 8, 2025
File
complaint-inspection_2025-05-08.pdf
Report Oct 3, 2024
File
health-inspection_2024-10-03.pdf
Report Aug 11, 2023
File
complaint-inspection_2023-08-11.pdf
Report Aug 11, 2023
File
health-inspection_2023-08-11.pdf
Report Apr 24, 2023
File
infection-control-inspection_2023-04-24.pdf
Report Jul 26, 2022
File
health-inspection_2022-07-26.pdf

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