Inspection Reports for Eternal Spring of Gilbert
940 E Williams Field Rd, Gilbert, AZ 85295, United States, AZ, 85295
Back to Facility ProfileInspection Report Summary
The most recent inspection on October 1, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies mainly related to administration compliance, resident service plans, caregiver skills verification, personnel records, and abuse reporting documentation. Enforcement actions were taken several times, resulting in fines ranging from $250 to $2,750, all of which have been paid in full; no license suspensions or immediate jeopardy findings were listed in the available reports. Most complaint investigations were unsubstantiated, with no notable substantiated complaints reported. The facility’s record shows some improvement with the most recent inspection free of deficiencies after a period of multiple citations and enforcement actions.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
7.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
97% worse than Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
8
6
4
2
0
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 0
Oct 1, 2025
Visit Reason
No deficiencies cited during this complaint inspection.
Findings
No deficiencies cited during this complaint inspection.
Enforcement Action
Enforcement
Fines: 1
Total: $2,500.00
Aug 9, 2025
Summary
The enforcement resulted in a $2,500 fine which has been paid in full.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $2,500.00 | Fine related to enforcement action | Paid |
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 5
Apr 29, 2025
Visit Reason
Five deficiencies found related to administration compliance and resident service plans during complaint and annual compliance inspection.
Findings
Five deficiencies found related to administration compliance and resident service plans during complaint and annual compliance inspection.
Complaint Details
Investigation of complaint 00128537
Deficiencies (5)
| Description |
|---|
| R9-10-803.A.9. — Administration compliance failure |
| R9-10-808.A.1-5. — Service plans incomplete |
| R9-10-808.A.4.a. — Service plans not reviewed timely |
| R9-10-808.A.4.b.ii. — Service plans not updated every three months |
| R9-10-808.A.4.b.iii. — Service plans not updated every three months |
Enforcement Action
Enforcement
Fines: 1
Total: $2,750.00
Mar 11, 2025
Summary
The enforcement resulted in a fine of $2,750.00 which has been paid in full.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $2,750.00 | Fine imposed as part of enforcement action | Paid |
Enforcement Action
Enforcement
Fines: 2
Total: $750.00
Feb 26, 2025
Summary
The facility was found to have deficient practices that posed risks to resident health and safety, including failure to report suspected abuse and inadequate verification of caregiver qualifications.
Fines & Penalties (2)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Failure to report suspected abuse, neglect, or exploitation and maintain required documentation. | Pending |
| $250.00 | Failure to verify caregiver skills and knowledge before providing physical health services. | Pending |
Enforcement Action
Enforcement
Fines: 1
Total: $750.00
Feb 18, 2025
Summary
A fine of $750.00 was imposed and has been fully paid as of 3/18/2025.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $750.00 | Enforcement action fine | Paid |
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 5
Jan 29, 2025
Visit Reason
Five deficiencies cited related to emergency responder documentation, caregiver skills verification, CPR training documentation, personnel records, and medical records.
Findings
Five deficiencies cited related to emergency responder documentation, caregiver skills verification, CPR training documentation, personnel records, and medical records.
Complaint Details
Investigation of complaints AZ00222500 and AZ00221911
Deficiencies (5)
| Description |
|---|
| 36-420.04 — Emergency responder documentation failure |
| Verification of caregiver or assistant caregiver skills and knowledge |
| Documentation of CPR training missing |
| Personnel records incomplete or missing |
| Medical records not maintained properly |
Enforcement Action
Enforcement
Fines: 1
Total: $250.00
Jan 3, 2025
Summary
A fine of $250.00 was imposed and has been paid in full.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Enforcement action fine | Paid |
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 3
Dec 30, 2024
Visit Reason
Three deficiencies cited related to abuse reporting, caregiver skills verification, and acceptance documentation.
Findings
Three deficiencies cited related to abuse reporting, caregiver skills verification, and acceptance documentation.
Complaint Details
Investigation of complaints AZ00216472, AZ00218799, AZ00220469, AZ00220744, AZ00221115
Deficiencies (3)
| Description |
|---|
| J. — Abuse reporting documentation failure |
| Verification of caregiver or assistant caregiver skills and knowledge |
| Acceptance documentation not submitted timely |
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 0
Apr 23, 2024
Visit Reason
No deficiencies cited during this complaint inspection.
Findings
No deficiencies cited during this complaint inspection.
Complaint Details
Investigation of complaint AZ00208768
Enforcement Action
Enforcement
Fines: 1
Total: $1,000.00
Mar 26, 2024
Summary
The facility was found to have deficient personnel record-keeping practices, resulting in a civil fine and an agreement to correct the deficiencies.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $1,000.00 | Failure to maintain personnel records for two of six employees sampled, posing a health and safety risk. | — |
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 0
Feb 29, 2024
Visit Reason
No deficiencies cited during this complaint inspection.
Findings
No deficiencies cited during this complaint inspection.
Complaint Details
Investigation of complaints AZ00205391 and AZ00206615
Enforcement Action
Enforcement
Fines: 1
Total: $1,000.00
Feb 27, 2024
Summary
The facility was fined $1,000.00 which has been paid in full as part of the enforcement resolution.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $1,000.00 | Fine associated with enforcement action #00111641 | Paid |
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 2
Jan 16, 2024
Visit Reason
Two deficiencies cited related to personnel records and hazardous materials storage.
Findings
Two deficiencies cited related to personnel records and hazardous materials storage.
Complaint Details
Investigation of complaints AZ00199787, AZ00203200, AZ00204751, AZ00204942
Deficiencies (2)
| Description |
|---|
| Personnel records incomplete or missing required information |
| Hazardous materials not stored securely |
Enforcement Action
Enforcement
Fines: 1
Total: $1,000.00
Jun 22, 2023
Summary
The facility was found non-compliant with personnel record requirements, resulting in a civil fine of $1000.00.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $1,000.00 | Failure to ensure a complete personnel record was available for two of sixteen employees sampled. | — |
Enforcement Action
Enforcement
Fines: 1
Total: $1,000.00
Feb 28, 2023
Summary
The facility was fined $1,000.00 and the fine has been paid in full as of 6/29/2023.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $1,000.00 | Enforcement action fine | Paid |
Inspection Report
Complaint Investigation
Capacity: 128
Deficiencies: 2
Jan 11, 2023
Visit Reason
Two deficiencies cited related to fall prevention training and policy implementation for resident health and safety.
Findings
Two deficiencies cited related to fall prevention training and policy implementation for resident health and safety.
Complaint Details
Investigation of complaints AZ00178949, AZ00180121, AZ00187652, AZ00189242, AZ00189727
Deficiencies (2)
| Description |
|---|
| 36-420.01 — Fall prevention training program failure |
| Policies and procedures not implemented to protect resident health and safety |
Inspection Report
Annual Inspection
Capacity: 128
Deficiencies: 5
Jan 11, 2023
Visit Reason
Five deficiencies cited related to employee medical documentation, personnel records, medication documentation, disaster drills, and toxic materials storage.
Findings
Five deficiencies cited related to employee medical documentation, personnel records, medication documentation, disaster drills, and toxic materials storage.
Deficiencies (5)
| Description |
|---|
| Employee medical documentation of freedom from infectious tuberculosis missing |
| Personnel records incomplete or missing |
| Resident medical records missing medication documentation |
| Disaster drills not conducted/documented quarterly |
| Poisonous or toxic materials not stored securely |
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