Inspection Reports for Faith Friendship Villa of Mountville

128 WEST MAIN STREET,, MOUNTVILLE, PA, 17554

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 11.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

143% worse than Pennsylvania average
Pennsylvania average: 4.7 deficiencies/year

Deficiencies per year

20 15 10 5 0
2021
2022
2023
2024
2025

Census

Latest occupancy rate 81% occupied

Based on a May 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Census over time

54 60 66 72 78 84 Mar 2022 Feb 2023 Feb 2024 Nov 2024 May 2025
Inspection Report Complaint Investigation Census: 60 Capacity: 74 Deficiencies: 1 May 20, 2025
Visit Reason
The inspection was conducted as a complaint investigation to review compliance and verify the submitted plan of correction for the facility.
Findings
The submitted plan of correction was found to be fully implemented, with the facility demonstrating compliance. A specific deficiency involved failure to update resident assessments to reflect behavioral issues, which was corrected by the administrator and staff.
Complaint Details
The visit was complaint-related. The complaint involved behavioral misconduct by a resident including bullying, foul language, and name calling. The resident had multiple verbal and written warnings, but the resident's assessment did not reflect these issues until updated during the plan of correction process. The complaint was substantiated by these findings.
Deficiencies (1)
Description
Failure to update resident assessment to reflect significant behavioral changes including bullying and aggression.
Report Facts
License Capacity: 74 Residents Served: 60 Total Daily Staff: 62 Waking Staff: 47 Residents Receiving Supplemental Security Income: 43 Residents Diagnosed with Mental Illness: 42 Residents Aged 60 or Older: 39 Residents Diagnosed with Intellectual Disability: 12 Residents with Mobility Need: 2 Residents with Physical Disability: 2
Inspection Report Follow-Up Census: 62 Capacity: 74 Deficiencies: 1 Mar 19, 2025
Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by a complaint and incident to review the submitted plan of correction and verify compliance.
Findings
The facility was found to have fully implemented the submitted plan of correction related to resident abuse and aggression incidents. Staff were trained on incident and abuse reporting, and ongoing monitoring plans were established to ensure resident safety.
Complaint Details
The visit was complaint-related, involving substantiated incidents of resident-to-resident physical and verbal abuse, including threats and physical assault. The facility was directed to implement corrective actions and ongoing monitoring.
Deficiencies (1)
Description
Resident exhibited physical and verbal aggression resulting in fear among other residents, including cursing, starting fights, yelling threats, and physical assault leading to arrest.
Report Facts
Total Daily Staff: 62 Waking Staff: 47 License Capacity: 74 Residents Served: 62 Residents Receiving Supplemental Security Income: 51 Residents Age 60 or Older: 40 Residents Diagnosed with Mental Illness: 49 Residents Diagnosed with Intellectual Disability: 16 Residents with Physical Disability: 2 Residents with Mobility Need: 0
Inspection Report Complaint Investigation Census: 62 Capacity: 74 Deficiencies: 0 Nov 5, 2024
Visit Reason
The inspection was conducted as a partial, unannounced visit due to a complaint and incident at the facility.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Complaint Details
The inspection was complaint-related and incident-related; no deficiencies or citations were substantiated.
Report Facts
Total Daily Staff: 62 Waking Staff: 47 License Capacity: 74 Residents Served: 62 Residents Receiving Supplemental Security Income: 45 Residents Aged 60 or Older: 15 Residents Diagnosed with Mental Illness: 50 Residents Diagnosed with Intellectual Disability: 15 Residents with Physical Disability: 2 Residents with Mobility Need: 0 Current Hospice Residents: 0
Inspection Report Census: 64 Capacity: 74 Deficiencies: 0 Apr 16, 2024
Visit Reason
The inspection was a licensing inspection conducted by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 04/16/2024.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Report Facts
Total Daily Staff: 64 Waking Staff: 48 Residents Served: 64 License Capacity: 74 Residents Receiving Supplemental Security Income: 50 Residents 60 Years of Age or Older: 43 Residents Diagnosed with Mental Illness: 51 Residents Diagnosed with Intellectual Disability: 16 Residents with Mobility Need: 0 Residents with Physical Disability: 0 Current Hospice Residents: 0
Inspection Report Renewal Census: 63 Capacity: 74 Deficiencies: 11 Feb 14, 2024
Visit Reason
The inspection was conducted as a renewal, provisional licensing review of Faith Friendship Villa of Mountville on 02/14/2024 and 02/15/2024.
Findings
The inspection found multiple deficiencies including failure to timely report incidents, verbal abuse between residents, unsafe resident equipment, unclean surfaces, incomplete medical evaluations, improper medication self-administration assessments, medication storage issues, failure to follow prescriber's orders, and improper record storage. Plans of correction were directed and implemented by mid-April 2024.
Deficiencies (11)
Description
Failure to report incidents to the Department within 24 hours as required.
Resident verbal abuse and mistreatment not properly addressed.
Mobility device on resident's bed was unsafe and not securely fastened.
Refrigerator in recreation room was soiled with liquid stains.
Faucet in shower/bathroom near room 107 was covered with calcium deposits.
Resident medical evaluation missing height, weight, pulse rate and temperature.
Approximately 20 cigarette butts observed on ground in and around designated smoking area.
Residents self-administering medications without proper physician assessment.
Medications for residents #4 and #8 were not available in the home as prescribed.
Failure to follow prescriber's orders resulting in missed medication doses.
Resident privacy coding form was publicly posted with License Inspection Summary.
Report Facts
License Capacity: 74 Residents Served: 63 Total Daily Staff: 63 Waking Staff: 47 Supplemental Security Income Recipients: 51 Residents Age 60 or Older: 40 Residents Diagnosed with Mental Illness: 49 Residents Diagnosed with Intellectual Disability: 16 Residents with Physical Disability: 1 Residents with Mobility Need: 0 Cigarette Butts Observed: 20
Inspection Report Follow-Up Census: 66 Capacity: 74 Deficiencies: 8 Nov 21, 2023
Visit Reason
The inspection was a partial, unannounced follow-up visit conducted on 11/21/2023 to review the facility's plan of correction related to previous deficiencies and to ensure continued compliance.
Findings
The facility had multiple repeated violations including insufficient direct care staffing hours, heat source safety issues, infestation of dead fruit flies, building maintenance deficiencies, evacuation drill times exceeding safe limits, incomplete resident medical evaluations, and medication records lacking diagnosis for PRN medications. The submitted plan of correction was determined to be fully implemented as of the follow-up date.
Deficiencies (8)
Description
Direct care staff hours were below required levels on multiple dates.
Heat sources such as hot water radiator protective screens exceeded safe temperatures.
Thousands of dead fruit flies were found scattered throughout the basement including food storage areas.
Ceiling tiles, plastic light covers, and drywall were missing in basement areas exposing wires and beams; holes in ceiling and cracked floorboards in attic; broken emergency push bar on front door.
Evacuation drill times exceeded the safe evacuation time of 3 minutes and 30 seconds due to resident non-compliance with evacuation protocol.
Resident medical evaluations lacked required information including medical diagnosis, allergies, special health or dietary needs, body positioning/movement, and immunization history.
Resident annual medical evaluations were not completed timely.
Medication administration records for some residents did not indicate a purpose or diagnosis for PRN laxative medications.
Report Facts
License Capacity: 74 Residents Served: 66 Total Daily Staff: 67 Waking Staff: 50 Evacuation Time: 244 Evacuation Time: 231
Inspection Report Enforcement Census: 69 Capacity: 74 Deficiencies: 19 Feb 15, 2023
Visit Reason
The inspection was conducted due to renewal, complaint, and incident reasons, including multiple on-site visits from February 15-16 and February 22-23, 2023.
Findings
The inspection found multiple violations including failure to report resident abuse, inadequate notification of abuse, incomplete medical evaluations, medication procedure deficiencies, staffing shortages, safety hazards such as non-functional carbon monoxide detectors, fire safety violations, and improper food storage temperatures. The facility was issued a provisional license with fines pending correction of violations.
Complaint Details
The inspection included complaint investigations related to resident abuse incidents involving unwanted sexual behaviors between residents and verbal abuse by staff. Some incidents were not reported timely to the Department or designated persons. Investigations substantiated abuse allegations leading to staff termination.
Severity Breakdown
II: 6 III: 13
Deficiencies (19)
DescriptionSeverity
Failure to immediately report suspected resident abuse involving unwanted sexual behaviors between residents.II
Failure to notify resident and designated person of suspected abuse.II
Failure to submit written incident report within 24 hours for abuse incident.III
Non-functional carbon monoxide detector in basement boiler room.II
Commingling of resident funds and home funds in one non-interest bearing account.II
Multiple instances of resident abuse by staff and residents, including sexual abuse and verbal abuse.II
Direct care staff hours less than required for mobile residents.II
Waking hours of personal care service less than required.II
Interior of covered front porch ceiling exposed due to missing plank; hole in fire escape stairwell ceiling with mold.III
Hot water temperatures exceeded 120°F in multiple bathrooms.III
Freezer temperatures above required levels; missing thermometers in refrigerators.III
Lint present in lint trap of clothes dryer, not cleaned as required.III
Insufficient 3-day supply of nonperishable food and drinking water for residents.III
No fire extinguisher present on 3rd floor attic.III
Failure to conduct monthly fire drill in December 2022.III
No recommended maximum safe evacuation time designated in writing by a fire safety expert within the past year.III
Failure to conduct fire drill during sleeping hours once every 6 months.III
Incomplete medical evaluations missing dates, pulse rate, temperature, and late annual evaluations.III
Medication records missing diagnosis or purpose for medications.III
Report Facts
Fine amount: 345 Fine amount: 207 Census: 69 Total capacity: 74 Direct care hours provided: 66 Required direct care hours: 68 Waking hours provided: 50.5 Required waking hours: 51 Hot water temperature: 146.9 Hot water temperature: 125.8 Hot water temperature: 123.7 Freezer temperature: 10 Freezer temperature: 7.5 Emergency water supply: 29.71
Inspection Report Complaint Investigation Census: 68 Capacity: 74 Deficiencies: 6 Aug 22, 2022
Visit Reason
The inspection was conducted as a complaint and incident investigation following allegations of resident abuse and related incidents at Faith Friendship Villa of Mountville.
Findings
The investigation found multiple violations related to failure to report suspected abuse timely, failure to implement supervision or suspension of staff involved in alleged abuse, failure to notify designated persons of abuse reports, and substantiated abuse by a staff member leading to termination. Additional deficiencies included incomplete medical evaluations and resident assessments. The facility implemented a plan of correction including staff training, increased supervision, and improved documentation.
Complaint Details
The complaint investigation was triggered by allegations of abuse involving Staff Member A and Staff Member B toward residents. The abuse involving Staff Member B was substantiated by the state, resulting in termination. The facility disputed the substantiation due to lack of access to investigation details and inability to interview the alleged victim. The Department of Human Services used different criteria than law enforcement and found the abuse highly likely based on consistent and credible resident interviews.
Deficiencies (6)
Description
Failure to complete and submit Act 13 Mandatory Abuse form within 48 hours of alleged abuse incident.
Failure to develop or implement a plan of supervision or suspend staff person involved in alleged abuse.
Failure to immediately notify resident's designated person of suspected abuse report.
Substantiated abuse by Staff Member B toward Resident 2.
Resident 1's medical evaluation missing multiple required sections and no annual evaluation completed since 10/26/2020.
Resident 1's last Resident Assessment-Support Plan was completed on 12/29/2020, overdue for annual assessment.
Report Facts
License Capacity: 74 Residents Served: 68 Staffing Hours - Total Daily Staff: 68 Staffing Hours - Waking Staff: 51 Residents Diagnosed with Mental Illness: 50 Residents Aged 60 or Older: 41 Residents Diagnosed with Intellectual Disability: 14 Residents with Physical Disability: 1 Current Hospice Residents: 1
Employees Mentioned
NameTitleContext
Laura SmithAdministratorNamed in relation to medical evaluation deficiencies and staff training on abuse reporting.
Staff Member BNamed as the staff member involved in substantiated abuse leading to suspension and termination.
Staff Member ANamed as staff member involved in alleged abuse for which supervision plan was not initially implemented.
Inspection Report Renewal Census: 69 Capacity: 74 Deficiencies: 11 Mar 8, 2022
Visit Reason
The inspection was conducted as a renewal licensing inspection of Faith Friendship Villa of Mountville on 03/08/2022 and 03/09/2022.
Findings
The inspection found multiple deficiencies including insufficient direct care staffing hours, fire safety inspection and drill overdue, roof leaks causing water damage, missing grab bars in bathrooms, fire evacuation times exceeding limits, smoking area hazards, incomplete medication records, and self-administration assessment issues. Plans of correction were accepted or directed with specified completion dates.
Deficiencies (11)
Description
Direct care staff hours were below the required minimum for residents on multiple days.
Insufficient direct care service hours during waking hours on multiple days.
Roof leak causing water damage, warped and rotted wood at stairway emergency exit.
No grab bar, hand rail or assist bar at toilets in bathrooms next to certain rooms.
Fire safety inspection and fire drill last conducted on 10/19/2020, overdue for annual completion.
No maximum safe evacuation time specified in writing by a fire safety expert; evacuation times exceeded 2 minutes 30 seconds on multiple drills.
Numerous cigarette butts found on wooden porch floor in designated smoking area, creating a fire hazard.
Resident #1 self-administers medications without assessment by physician or certified nurse practitioner.
Glucometer readings for Resident #2 and #3 were missing, incorrect, or not recorded properly on medication administration records.
Resident #2 prescribed medication not listed on medication administration record.
Menu for the week following 3/6 - 3/12/22 was not posted as required.
Report Facts
Residents present: 69 License capacity: 74 Direct care hours required: 69 Direct care hours provided: 64 Direct care hours required: 65 Direct care hours provided: 57.5 Direct care hours required during waking hours: 51.75 Direct care hours provided during waking hours: 50 Direct care hours required during waking hours: 48.75 Direct care hours provided during waking hours: 43.5 Evacuation time: 168 Evacuation time: 194 Evacuation time: 182
Notice Capacity: 74 Deficiencies: 0 Jan 20, 2021
Visit Reason
The document serves as a renewal notification and license issuance for Faith Friendship Villa of Mountville, a Personal Care Home, following receipt of the renewal application dated October 30, 2020.
Findings
The Department issued a regular license in response to the renewal application and advised that an onsite inspection will be conducted within the next twelve months to ensure compliance with applicable regulations.
Report Facts
Maximum capacity: 74
Employees Mentioned
NameTitleContext
Jamie L. BuchenauerDeputy SecretarySigned the renewal notification letter.

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