Inspection Reports for Family Home Care
975 Cordone Ave, Reno, NV 89502, NV, 89502
Back to Facility ProfileDeficiencies per Year
12
9
6
3
0
Severe
High
Moderate
Low
Unclassified
Census Over Time
Census
Capacity
Inspection Report
Complaint Investigation
Census: 7
Capacity: 9
Deficiencies: 0
Aug 5, 2025
Visit Reason
The inspection was conducted as a result of a complaint investigation at the facility on 08/05/2025, triggered by one complaint with multiple allegations.
Findings
The investigation included observations, interviews, and record reviews. None of the allegations were substantiated, and no regulatory deficiencies were identified. No further action was necessary.
Complaint Details
One complaint (#NV00074024) was investigated with seven allegations including concerns about a homemade trapeze, cleanliness, exterior handrail paint, yard debris, caregiver training, room conditions, and a non-working heater. All allegations were found unsubstantiated.
Report Facts
Complaint count: 1
Resident records reviewed: 7
Employee records reviewed: 5
Inspection Report
Complaint Investigation
Census: 8
Capacity: 9
Deficiencies: 0
Mar 5, 2025
Visit Reason
The inspection was conducted as a result of a complaint investigation at the facility on 03/05/2025, triggered by one complaint with multiple allegations.
Findings
The complaint allegations could not be substantiated due to lack of sufficient evidence. Observations, interviews, and record reviews were conducted, and no regulatory deficiencies were identified. No further action was necessary.
Complaint Details
Complaint #NV0007335 included allegations that the facility failed to properly discharge a resident by not issuing a 30 day notice to vacate, failed to maintain dignity and respect toward a resident, and failed to follow policy regarding discharge or transfer of a resident. These allegations were not substantiated.
Report Facts
Sample size: 5
Inspection Report
Re-Inspection
Census: 9
Capacity: 9
Deficiencies: 12
Oct 24, 2024
Visit Reason
This document is a Statement of Deficiencies generated as a result of a State Licensure mandatory regrading survey conducted on 10/24/2024 at a residential facility for groups licensed for elderly and disabled persons and/or persons with mental illness Category II residents.
Findings
The survey identified multiple regulatory deficiencies including failure to ensure annual physical exams and TB testing for one resident, incomplete infection control training for the secondary infection control person, and deficiencies related to administrator responsibilities, elder abuse training, personnel file maintenance, medication administration, cultural competency training, and annual resident assessments. The facility received a grade of A.
Severity Breakdown
F: 4
E: 3
D: 5
Deficiencies (12)
| Description | Severity |
|---|---|
| Administrator failed to ensure that the records of the facility are complete and accurate. | F |
| Failure to provide required elder abuse training to applicable persons. | E |
| Failure to ensure annual physical examination was completed for 1 of 5 residents (Resident #3). | D |
| Failure to ensure medication administration responsibilities were met, including review of drug regimens every 6 months. | F |
| Failure to maintain and secure separate resident files including evidence of TB testing for Resident #3. | D |
| Failure to maintain annual TB testing documentation for Resident #3. | D |
| Failure to maintain annual evaluation of resident's ability to perform activities of daily living. | D |
| Failure to provide required training for care of persons with mental illnesses within 60 days of employment. | D |
| Failure to provide cultural competency training as required. | E |
| Failure to conduct annual assessment of history and physical examination for each resident. | D |
| Failure to designate primary and secondary persons responsible for infection control. | F |
| Secondary infection control person (Employee #2) failed to complete required 15 hours of infection control training. | F |
Report Facts
Licensed beds: 9
Resident census: 9
Residents reviewed: 5
Employee files reviewed: 4
Infection control training hours required: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Florentino Leanillo | Administrator | Administrator confirmed deficiencies and is responsible for plan of correction |
| Employee #2 | Owner, Caregiver, Secondary Infection Control Person | Failed to complete required 15 hours infection control training |
Inspection Report
Annual Inspection
Census: 8
Capacity: 9
Deficiencies: 12
Jul 25, 2024
Visit Reason
This inspection was a State Licensure annual grading survey conducted by the Division of Public and Behavioral Health to assess compliance with NAC 449 for Residential Facility for Groups.
Findings
The facility was found deficient in multiple areas including incomplete and inaccurate personnel and resident medical records, late or missing required trainings for employees, incomplete physical examinations and medication reviews for residents, lack of designated infection control personnel and training, and failure to complete annual placement determinations for residents.
Severity Breakdown
Level 2: 12
Deficiencies (12)
| Description | Severity |
|---|---|
| Administrator failed to ensure personnel and resident medical records were complete and accurate. | Level 2 |
| Employees failed to complete elder abuse prevention training timely. | Level 2 |
| Personnel file lacked tuberculosis screening and pre-employment physical examination for an employee. | Level 2 |
| Residents lacked required physical examinations prior to admission or annually. | Level 2 |
| Facility failed to ensure medication reviews were completed every six months for residents. | Level 2 |
| Resident lacked required second-step tuberculosis test upon admission. | Level 2 |
| Resident's annual Activities of Daily Living (ADL) assessment was completed late. | Level 2 |
| Employee failed to complete required mental illness training within 60 days of hire. | Level 2 |
| Employees failed to complete cultural competency training within required timeframe. | Level 2 |
| Facility failed to obtain annual Standard Placement Determination for a resident. | Level 2 |
| Facility lacked designated primary and secondary persons responsible for infection control. | Level 2 |
| Primary infection control staff lacked required infection control training. | Level 2 |
Report Facts
Facility licensed beds: 9
Resident census: 8
Employees sampled: 6
Residents sampled: 8
Inspection date: Jul 25, 2024
Inspection grade: D
Resurvey application fee: 600
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Employee #3 | Cook | Named in elder abuse training deficiency |
| Employee #6 | Caregiver | Named in multiple deficiencies including elder abuse training, TB screening, physical exam, mental illness training, cultural competency training, and infection control training |
| Employee #4 | Caregiver | Named in cultural competency training deficiency |
| Florentino Leanillo | Administrator | Named as facility administrator responsible for compliance |
Inspection Report
Annual Inspection
Census: 8
Capacity: 9
Deficiencies: 2
Jul 28, 2023
Visit Reason
The inspection was conducted as an annual State Licensure survey combined with a complaint investigation regarding an allegation that an employee left residents unattended in the facility.
Findings
The facility failed to provide protective supervision for all 8 residents, resulting in a resident fall when a caregiver left the group home unattended. Additionally, the facility failed to obtain annual Standard Placement Determinations for 3 of 8 residents with dementia diagnoses. The complaint was substantiated and the facility received a grade of A.
Complaint Details
Complaint# NV00068809 alleging an employee left residents unattended was substantiated.
Severity Breakdown
Severity 2 Scope 1: 1
Severity 2 Scope 2: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to provide protective supervision for 8 of 8 residents, including an incident where a resident fell while the caregiver was absent. | Severity 2 Scope 1 |
| Failure to obtain annual Standard Placement Determinations for 3 of 8 residents with dementia diagnoses. | Severity 2 Scope 2 |
Report Facts
Resident census: 8
Total licensed capacity: 9
Number of residents reviewed: 8
Number of employee files reviewed: 3
Inspection Report
Annual Inspection
Census: 9
Capacity: 9
Deficiencies: 6
Sep 28, 2022
Visit Reason
The inspection was conducted as an annual State Licensure survey combined with a complaint investigation at the facility on 09/28/22.
Findings
The facility was found to have multiple deficiencies including late cultural competency training for employees, maintenance and sanitation issues such as loose towel bars and dust accumulation, torn window screens and an unplugged steam dryer in a resident area, medication administration issues including failure to notify physicians of pharmacist recommendations, failure to destroy expired medication, and improper medication orders without specific symptom indications.
Complaint Details
One complaint (NV00065771) was investigated with allegations that a resident was sent to the emergency department without a valid medical reason and that the facility refused to take the resident back after hospital discharge. The allegations were not substantiated due to lack of evidence.
Severity Breakdown
Level 1: 1
Level 2: 5
Deficiencies (6)
| Description | Severity |
|---|---|
| Cultural competency training was completed late for 2 of 4 employees. | Level 1 |
| Bathroom had a towel bar coming loose, thick dust on vent and towel dispenser. | Level 2 |
| Two window screens were torn and separating from frames; an unplugged steam dryer was stored in a resident use area. | Level 2 |
| Facility failed to ensure medication reviews were communicated to physicians for 2 of 9 residents. | Level 2 |
| Expired medication was not destroyed for 1 of 9 residents. | Level 2 |
| An as needed narcotic pain medication order lacked a specific symptom indication for 1 of 9 residents. | Level 2 |
Report Facts
Number of residents present: 9
Total licensed capacity: 9
Number of employees reviewed: 4
Number of resident files reviewed: 9
Severity 1 deficiencies: 1
Severity 2 deficiencies: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Florentino T. Leanillo | Administrator | Named as Caregiver/Administrator Designee involved in confirming findings and corrective actions |
Inspection Report
Complaint Investigation
Census: 9
Capacity: 9
Deficiencies: 2
Jan 31, 2022
Visit Reason
The inspection was conducted as a result of a complaint investigation initiated on 01/31/22 regarding an allegation that a resident had eloped from the facility.
Findings
The facility failed to provide protective supervision for 1 of 9 sampled residents, resulting in an elopement. Additionally, the facility admitted residents with dementia without obtaining the required Alzheimer's endorsement.
Complaint Details
Complaint #NV00065620 was substantiated with the allegation that Resident #1 eloped from the facility. The resident left the facility unattended due to unlocked doors and lack of supervision. The resident was found by police approximately three blocks away and returned to the facility.
Severity Breakdown
Severity: 2 Scope: 1: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failed to provide protective supervision for Resident #1, resulting in elopement from the facility. | Severity: 2 Scope: 1 |
| Facility failed to obtain an Alzheimer's endorsement before admitting residents with diagnosis of dementia and exhibiting wandering behavior for 2 residents. | Severity: 2 Scope: 1 |
Report Facts
Census: 9
Total Capacity: 9
Complaint Number: Complaint #NV00065620
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