Inspection Reports for Farmington Hills Inn

30350 W. Twelve Mile Road, MI, 48334

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 3.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

27% better than Michigan average
Michigan average: 5.2 deficiencies/year

Deficiencies per year

8 6 4 2 0
2021
2022
2023
2024
2025

Census

Latest occupancy rate 55% occupied

Based on a May 2024 inspection.

Census over time

30 60 90 120 150 Jan 2023 Oct 2023 May 2024
Inspection Report Complaint Investigation Capacity: 137 Deficiencies: 1 Sep 8, 2025
Visit Reason
The inspection was conducted in response to a complaint alleging that an unauthorized person passed medications to residents at the facility.
Findings
The investigation confirmed that Employee 1 allowed her 16-year-old daughter, Employee 2, who is not trained to pass medications, to pass medications to residents on 08/30/2025. This violation was established based on video footage and witness statements.
Complaint Details
The complaint alleged that on 08/30/2025, Employee 1 allowed her 16-year-old daughter, who is not a staff member trained to pass medications, to pass medications to residents. The allegation was substantiated based on video evidence and interviews.
Deficiencies (1)
Description
An unauthorized person passed medications to residents without being trained to do so.
Report Facts
Capacity: 137
Employees Mentioned
NameTitleContext
Julie NormanAdministrator and Authorized RepresentativeInterviewed during the investigation and reported on video footage findings
Elizabeth Gregory-WeilLicensing StaffConducted the investigation and authored the report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the report
Inspection Report Complaint Investigation Capacity: 137 Deficiencies: 1 Dec 10, 2024
Visit Reason
The inspection was conducted in response to a complaint alleging inadequate supervision of Resident A, specifically concerning bruises from falling out of bed.
Findings
The investigation found that Resident A had a fall on 2024-11-17 resulting in pain in her arm. Resident A's service plan was outdated and inconsistent with her current needs, and the facility used a bedrail without a physician's order, which was not properly secured and considered a form of restraint. The facility was found not in compliance with applicable rules.
Complaint Details
Complaint alleged inadequate supervision of Resident A with bruises from falling out of bed. APS denied allegations but investigation confirmed a fall occurred on 2024-11-17 with injury and non-compliance with care plan and restraint use.
Deficiencies (1)
Description
Inadequate supervision of Resident A resulting in a fall and improper use of a bedrail without physician's order.
Report Facts
Capacity: 137 Complaint Receipt Date: Dec 9, 2024 Investigation Initiation Date: Dec 10, 2024 Incident Date: Nov 17, 2024
Employees Mentioned
NameTitleContext
Julie NormanAdministrator/Authorized RepresentativeNamed as facility administrator
Aaron ClumLicensing StaffAuthor of the inspection report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the inspection report
Inspection Report Complaint Investigation Capacity: 137 Deficiencies: 1 Sep 16, 2024
Visit Reason
The inspection was conducted in response to allegations received on 09/09/2024 from Adult Protective Services accusing Employee #1 of verbally abusing Resident A and overmedicating residents, which allegedly led to deaths.
Findings
The investigation found no evidence that Employee #1 verbally abused Resident A or overmedicated residents. However, deficiencies were found in the facility's Controlled Substance Narcotic Forms for medication carts #1 and #4, including incomplete logs and missing signatures, resulting in a substantiated violation.
Complaint Details
The complaint alleged that Employee #1 verbally abused Resident A and overmedicated three residents leading to their deaths. The investigation did not substantiate these allegations but did find additional deficiencies related to medication documentation.
Deficiencies (1)
Description
Incomplete Controlled Substance Narcotic Forms for medication carts #1 and #4, including missing staff signatures and missing dates and quantities on Controlled Drug Receipt/Proof-of-Use/Disposition Forms.
Report Facts
Capacity: 137
Employees Mentioned
NameTitleContext
Julie NormanAuthorized Representative/AdministratorProvided information and interviews related to the investigation
Jessica RogersLicensing StaffConducted the investigation and authored the report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the report
Inspection Report Complaint Investigation Capacity: 137 Deficiencies: 1 Sep 16, 2024
Visit Reason
The investigation was initiated due to allegations received from Adult Protective Services concerning mistreatment of residents, including claims of overmedication and harm caused by staff.
Findings
The investigation found no evidence to substantiate the allegations that staff harmed or overmedicated residents. However, an additional finding was substantiated regarding the lack of a completed Workforce Background Check for an employee who worked under supervision prior to resignation.
Complaint Details
The complaint alleged that staff harmed and overmedicated residents, including Resident A being given edible marijuana chocolates leading to a fall, Resident B being overmedicated and taken to hospital, and Resident C found with bruising possibly caused by staff. The allegations were not substantiated.
Deficiencies (1)
Description
Employee #3 did not have a completed Workforce Background Check during employment.
Report Facts
Capacity: 137
Employees Mentioned
NameTitleContext
Julie NormanAuthorized Representative/AdministratorProvided information and statements during the investigation
Jessica RogersLicensing StaffConducted the investigation and authored the report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the report
Inspection Report Complaint Investigation Census: 76 Capacity: 137 Deficiencies: 1 May 28, 2024
Visit Reason
The inspection was conducted in response to complaints alleging poor quality of care, unsanitary medication carts and living areas, and poor staffing levels at Farmington Hills Inn.
Findings
The investigation found that the allegation of unsanitary medication carts and living areas was substantiated with observations of dirty medication carts and stained carpets. Allegations of poor quality of care and poor staffing levels were not substantiated. Staff were observed following infection control practices and staffing schedules met facility goals despite some call-offs.
Complaint Details
The complaint alleged poor quality of care including infection control issues, unsanitary conditions such as employees not changing gloves and leaving soiled briefs in hallways, poor staffing levels, and inadequate PPE for COVID-19. The complaint was partially substantiated with unsanitary medication carts and living areas found, but poor quality of care and poor staffing were not established.
Deficiencies (1)
Description
Unsanitary medication carts and living area with copious amounts of dirt, dried spills on medication cart, and stained carpet areas in memory care unit.
Report Facts
Capacity: 137 Average Daily Census: 76 Residents to Staff Ratio: 31 COVID-19 Positive Residents: 9 Staff on Midnight Shift: 4 Staffing Goals: 7
Employees Mentioned
NameTitleContext
Julie NormanAdministratorInterviewed regarding infection control, staffing, and COVID-19 policies
Jennifer HeimLicensing StaffAuthor of the inspection report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the inspection report
Inspection Report Renewal Census: 48 Capacity: 137 Deficiencies: 5 Oct 17, 2023
Visit Reason
The inspection was conducted as a renewal licensing study for the Farmington Hills Inn facility to assess compliance with regulatory requirements and determine license renewal eligibility.
Findings
The facility was found to be in non-compliance with several administrative rules including overdue resident service plan updates, missed medication doses, unsecured medication cart, incomplete employee training records, and lack of posted weekly menus. Numerous repeat violations were cited.
Deficiencies (5)
Description
Resident A’s service plan was overdue for an annual review.
Resident A missed multiple doses of prescribed medication peridex due to documentation errors.
Medication cart in the 300 hallway was found unlocked with keys in the drawer, medications unsecured.
Employee file lacked proof of medication administration training for a medication passer hired on 10/15/22.
Facility did not have a weekly menu posted as required.
Report Facts
Number of residents interviewed and/or observed: 48 Number of staff interviewed and/or observed: 19 Facility capacity: 137
Employees Mentioned
NameTitleContext
Elizabeth Gregory-WeilLicensing ConsultantAuthor of the inspection report
Julie NormanAuthorized Representative and AdministratorNamed as facility administrator
Inspection Report Complaint Investigation Capacity: 137 Deficiencies: 2 May 4, 2023
Visit Reason
The inspection was conducted following a complaint alleging neglect of Resident A, unauthorized use of personal cell phones by employees, and an elopement incident involving an unknown resident.
Findings
The investigation substantiated neglect of Resident A due to lack of an updated service plan reflecting her increased care needs and safety concerns. The facility also failed to maintain resident confidentiality related to Resident B's elopement. The allegation that Resident A's authorized representative did not receive a discharge notification letter was not substantiated.
Complaint Details
Complaint alleged Resident A was neglected and lacked care, employees used personal cell phones inappropriately, and an unknown resident eloped from the facility. The complaint also alleged Resident A’s authorized representative did not receive a discharge notification letter. The neglect and elopement allegations were substantiated; the discharge notification allegation was not substantiated.
Deficiencies (2)
Description
Facility lacked an organized program to ensure Resident A’s service plan was updated to reflect her falls, behaviors, and safety.
Facility lacked an organized program to ensure resident confidentiality was maintained related to Resident B’s elopement.
Report Facts
Facility capacity: 137 Complaint receipt date: Apr 11, 2023 Discharge notification letter date: Mar 8, 2023 Incident report date: Mar 10, 2023
Employees Mentioned
NameTitleContext
Julie NormanAdministrator and Authorized RepresentativeInterviewed regarding Resident A’s care, discharge, and facility policies
Jessica RogersLicensing StaffConducted the investigation and authored the report
Inspection Report Complaint Investigation Capacity: 137 Deficiencies: 2 Feb 8, 2023
Visit Reason
The inspection was conducted in response to a complaint alleging that staff was abusive to Resident A, including physical aggression and mistreatment.
Findings
The investigation substantiated that Employee #1 displayed abusive behavior toward Resident A, including physical aggression and ignoring Resident A's requests to avoid contact. The facility failed to protect Resident A from this abuse.
Complaint Details
The complaint alleged that on 1/11/2023, Employee #1 pulled Resident A's arm, forced her to undress for a shower while making derogatory comments, took Resident A's cell phone, and that the facility moved Resident A instead of addressing the staff's aggressive behavior. The claim was substantiated based on interviews and observations.
Deficiencies (2)
Description
Employee #1 displayed abusive behavior toward Resident A, including physical aggression and ignoring Resident A's requests to avoid contact.
The facility failed to protect Resident A from abuse by Employee #1.
Report Facts
Capacity: 137
Employees Mentioned
NameTitleContext
Julie NormanAdministratorAdministrator interviewed regarding the complaint and investigation
Brender HowardLicensing StaffAuthor of the Special Investigation Report
Andrea L. MooreManagerApproved the Special Investigation Report
Inspection Report Complaint Investigation Census: 74 Capacity: 137 Deficiencies: 2 Jan 4, 2023
Visit Reason
The inspection was conducted in response to a complaint alleging unprofessional staff behavior, inadequate medical supplies, insufficient night staffing, untimely medication administration, and failure to deliver meals to Resident A.
Findings
The investigation found no evidence of staff swearing or lack of medical supplies. However, violations were established for inadequate night staffing and untimely medication administration. The allegation regarding meal delivery was not substantiated.
Complaint Details
The complaint alleged that staff were unprofessional and swore at Resident A, the facility ran out of medical supplies, inadequate night staffing, residents did not receive medication timely, and Resident A's meals were not delivered. The claims of unprofessional staff and lack of medical supplies were not substantiated. The claims of inadequate night staffing and untimely medication administration were substantiated. The meal delivery claim was not substantiated. APS did not substantiate the claims.
Deficiencies (2)
Description
The facility did not have adequate staff on duty at night to meet resident needs.
Medication administration was not timely, with missed doses and lack of documentation for omissions.
Report Facts
Capacity: 137 Census: 74 Staffing counts: 2 Staffing counts: 1 Missed medication doses: 3
Employees Mentioned
NameTitleContext
Marsha BainAssistant AdministratorInterviewed regarding staffing, medical supplies, and resident care
Julie NormanAuthorized Representative/AdministratorParticipated in exit conference and is the licensee representative
Inspection Report Complaint Investigation Capacity: 137 Deficiencies: 3 Aug 11, 2022
Visit Reason
The investigation was initiated due to a complaint alleging improper medication administration to a resident resulting in dangerously elevated blood pressure and inadequate staffing causing medication errors.
Findings
The investigation confirmed multiple medication errors where midodrine was administered despite systolic blood pressure readings exceeding the prescribed limit. Staffing levels were below the facility's self-identified optimal numbers, though not conclusively linked to the errors. The facility failed to report multiple medication errors as required.
Complaint Details
The complaint alleged that midodrine was given to the resident when systolic blood pressure was over 150 mmHg, including readings as high as 230 mmHg, risking stroke. The complainant also alleged inadequate staffing contributed to medication errors. Both allegations were substantiated.
Deficiencies (3)
Description
Medication was improperly administered to the Resident of Concern resulting in dangerously elevated blood pressure.
Inadequate staffing has resulted in employee carelessness in administering medications.
Failure to report multiple medication errors upon discovery to the resident’s licensed health care professional.
Report Facts
Total licensed capacity: 137 Medication administration errors: 29 Staffing counts: 3 Staffing counts: 7
Employees Mentioned
NameTitleContext
Barbara P. ZabitzHealth Care SurveyorAuthor of the Special Investigation Report.
Julie NormanAdministrator/Authorized RepresentativeFacility administrator involved in the investigation and exit conference.
Inspection Report Renewal Deficiencies: 0 Nov 10, 2021
Visit Reason
An administrative review of licensing activity for the past year was conducted to assess compliance with public health code and administrative rules regulating home for the aged facilities.
Findings
The review revealed substantial compliance with applicable regulations, resulting in the renewal of the Home for the Aged license for a 12-month period effective 10/10/2022.
Report Facts
License effective period (months): 12

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