Inspection Report Summary
Most inspections found no deficiencies, including the most recent complaint investigation on September 23, 2025, which found no evidence to support allegations of staff violating residents' rights or improper assistance during transfers. Earlier reports identified some issues with medication management, including failures to assist residents with self-administered medications in January and August 2025, which posed immediate health risks and led to staff training. A substantiated complaint in June 2024 found inadequate supervision of a resident with dementia who eloped, representing the most serious safety concern in the record. Several complaint investigations were unsubstantiated, and other visits noted the facility was clean, well-maintained, and compliant with regulations. The trend shows improvement in recent months, with no deficiencies found in the latest inspections after earlier medication and supervision issues.
Deficiencies per Year
Census Over Time
| Name | Title | Context |
|---|---|---|
| Jill Nakagawa | Licensing Program Analyst | Conducted the complaint investigation |
| Mark Reyes | Administrator | Facility administrator met during investigation |
| Kimberley Mota | Licensing Program Manager | Named in report as Licensing Program Manager |
| Description | Severity |
|---|---|
| Failure to assist residents with self-administered medications as required, resulting in Resident 1 not properly receiving a medication ordered by a doctor. | Type A |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Met during inspection and involved in the medication error incident |
| Mirabel Samoya | Resident Care Coordinator | Conducted the inspection and involved in medication error incident |
| Jill Nakagawa | Licensing Program Analyst | Conducted the inspection and signed the report |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Met during inspection and conducted internal investigation and disciplinary action |
| Jill Nakagawa | Licensing Program Analyst | Conducted the case management visit |
| Mirabeal Samoya | Care Coordinator | Met during inspection |
| Description |
|---|
| Failure to assist residents with self-administered medications as required, evidenced by a resident not receiving a medication they had a doctor's order for. |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Met with Licensing Program Analyst during inspection and discussed medication management |
| Jill Nakagawa | Licensing Program Analyst | Conducted the annual inspection and authored the report |
| Kimberley Mota | Licensing Program Manager | Named as Licensing Program Manager overseeing the inspection |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Met with Licensing Program Analyst during the inspection. |
| Jill Nakagawa | Licensing Program Analyst | Conducted the annual inspection. |
| Kimberley Mota | Licensing Program Manager | Named as Licensing Program Manager on the report. |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Met with during investigation and mentioned in findings |
| Jill Nakagawa | Licensing Program Analyst | Conducted the complaint investigation |
| Kimberley Mota | Licensing Program Manager | Named in report as Licensing Program Manager |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Met with Licensing Program Analyst during the visit and involved in resident R1's care coordination. |
| Jill Nakagawa | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Jolene Barnett | Care Coordinator | Worked closely with Administrator and resident R1's family and doctors. |
| Description | Severity |
|---|---|
| Care of Persons with Dementia: Safety measures to address behaviors such as wandering were not met, evidenced by resident R1 leaving the facility unattended, posing an immediate health and safety risk. | Type A |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Named in relation to the reported incident and during the exit interview |
| Jill Nakagawa | Licensing Program Analyst | Conducted the inspection and signed the report |
| Kimberley Mota | Licensing Program Manager | Supervisor and Licensing Program Manager overseeing the inspection |
| Name | Title | Context |
|---|---|---|
| Mark Reyes | Administrator | Met with Licensing Program Analysts during the inspection |
| Name | Title | Context |
|---|---|---|
| Alana Reyes | Administrator | Met with Licensing Program Analyst during pre-licensing inspection |
| Jill Nakagawa | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Name | Title | Context |
|---|---|---|
| Alana Reyes | Administrator | Participant in COMP II licensing evaluation |
| Jason Reyes | Owner | Participant in COMP II licensing evaluation |
| Shannon Betker | Analyst | CAB analyst conducting licensing evaluation |
| Jude De La Concepcion | Licensing Program Manager | Named in report header |
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