Inspection Report
Follow-Up
Deficiencies: 0
Nov 13, 2024
Visit Reason
Biennial Follow Up Construction Survey conducted to verify correction of previously noted deficiencies.
Findings
Deficiencies noted during the Biennial Construction Survey have been corrected and no further action is required at this time.
Inspection Report
Capacity: 60
Deficiencies: 11
May 14, 2024
Visit Reason
The facility was surveyed for conformance with the applicable portions of the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the North Carolina Building Code(s) as part of a Construction Section Biennial Survey.
Findings
Multiple deficiencies were cited related to physical plant and safety code compliance, including failure to carry emergency release switch keys, lack of automatic fire detection in closets, poor housekeeping and maintenance issues such as peeling ceilings and missing floor tiles, inadequate fire safety rehearsals, electrical outlets without ground fault interrupters, unsealed penetrations in fire resistant ceilings, fire doors not closing properly, broken electrical cover plates, plumbing issues, hot water temperature exceeding limits, and non-functioning exhaust fans in specified areas.
Deficiencies (11)
| Description |
|---|
| Staff did not carry an emergency release switch key; only one key kept at master override switch. |
| No automatic fire detection in closets of Rooms 101 and 103. |
| Walls, ceilings, and floors not kept in good repair including flaking ceiling, missing floor tile, scorch marks, water stains, and dust accumulation. |
| Fire rehearsals not conducted quarterly on each shift; records incomplete without shift, time, or description. |
| Not all electrical outlets in wet locations had ground fault interrupters; outlet in Beauty Salon did not trip when tested. |
| Unsealed conduits and penetrations in fire resistant rated ceilings allowing potential fire and smoke spread. |
| Fire doors in 200 Hall and rooms 111, 109, 107 did not fully close or required excessive force to close. |
| Broken or missing cover plates on electrical outlets in multiple locations. |
| Hot water temperature at Beauty Salon sink was 124 degrees F, exceeding maximum allowed. |
| Exhaust fans not working in Room 100 Bath, 100 Hall Shower Room 1, Room 201 Bath, and Room 203 Bath. |
| Hot water knob missing on sink in 200 Hall Tub Room. |
Report Facts
Total licensed capacity: 60
Hot water temperature: 124
Inspection Report
Annual Inspection
Census: 53
Deficiencies: 3
Dec 7, 2023
Visit Reason
The Adult Care Licensure Section conducted an Annual and Follow Up Survey on 12/06/23 to 12/07/23 to assess compliance with regulations.
Findings
The facility failed to ensure medication aides completed required medication aide examinations, failed to administer medication as ordered for one resident, and failed to provide a care coordinator for the special care unit as required.
Deficiencies (3)
| Description |
|---|
| Facility failed to ensure 2 of 2 sampled medication aides completed the medication aide examination. |
| Medication was not administered as ordered to 1 of 5 sampled residents (#4) for enlarged prostate gland. |
| Facility failed to ensure a care coordinator was on duty in the special care unit with 53 residents for 8 hours per day, 5 days per week. |
Report Facts
Resident census in special care unit: 53
Medication administration sample size: 5
Medication aides sampled: 2
Medication quantity: 90
Remaining medication quantity: 36
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Medication Aide | Failed to complete medication aide exam but administered medication without supervision |
| Staff C | Medication Aide | Failed to complete medication aide exam, attempted exam twice but had computer issues, administered medication without supervision |
| Administrator | Provided information about medication aides and care coordinator training, acting RCC | |
| PCA (Personal Care Aide) | Resident Care Coordinator in Training | Trained as RCC for about two months, supervised PCAs but not medication aides, worked 40 hours weekly as RCC in Training |
Inspection Report
Annual Inspection
Census: 16
Deficiencies: 4
Oct 13, 2021
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on October 13 and 14, 2021, to assess compliance with regulations including activities program, medication administration, infection prevention, and staff training.
Findings
The facility failed to provide scheduled activities promoting active resident involvement, had medication administration errors including crushing medications that should not be crushed and missed doses, failed to properly screen visitors for COVID-19 symptoms and temperature, and had a medication aide who lacked required training and clinical skills validation.
Deficiencies (4)
| Description |
|---|
| Failed to ensure activities were provided to promote active involvement by all residents; no activities were offered during multiple observations despite scheduled activities. |
| Failed to ensure medications were administered as ordered; medication error rate was 12% including crushing capsules that should not be crushed and missed doses. |
| Failed to ensure implementation of infection prevention and control program related to screening visitors for COVID-19 signs and symptoms; incomplete or missing screening documentation and failure to screen visitors prior to entry. |
| Failed to ensure medication aide completed required training and clinical skills validation prior to administering medications. |
Report Facts
Medication error rate: 12
Residents observed in activity room: 16
Medication administration days by Staff A: 6
Medication administration days by Staff A: 16
Medication administration days by Staff A: 10
Visitor screening documentation incomplete: 37
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Administered medications with errors; lacked required training and clinical skills validation |
| Activity Director | Responsible for activity calendar and providing activities; included meals and therapy as activities | |
| Administrator | Provided interviews regarding expectations for medication administration, activities, and infection control | |
| Office Manager | Allowed visitor entry without proper COVID-19 screening | |
| Personal Care Aide | Allowed surveyors entry without screening for COVID-19 symptoms or temperature | |
| Medication Aide (MA) | Observed administering medications incorrectly and lacking training | |
| Resident #6's Primary Care Provider | Provided clinical information about medications and concerns |
Inspection Report
Complaint Investigation
Census: 55
Deficiencies: 4
Feb 17, 2021
Visit Reason
Complaint investigation survey conducted due to allegations of inadequate supervision and failure to meet residents' health care needs.
Findings
The facility failed to provide adequate supervision for 4 of 5 sampled residents resulting in multiple falls and emergency room visits. The facility also failed to follow up on health care needs for 2 residents, including failure to notify primary care providers of critical conditions and to coordinate medical appointments. Additionally, the facility did not adhere to COVID-19 infection prevention guidelines including proper mask use, resident and staff screening, visitor screening, and social distancing.
Complaint Details
Complaint investigation triggered by allegations of inadequate supervision and failure to meet residents' health care needs.
Severity Breakdown
Type A2 Violation: 1
Type B Violation: 2
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to provide supervision for 4 of 5 residents sampled resulting in multiple falls and emergency room visits. | Type A2 Violation |
| Failure to follow up on health care needs for 2 of 5 sampled residents by not contacting primary care providers and not coordinating medical appointments. | Type B Violation |
| Failure to implement and maintain COVID-19 infection prevention measures including proper mask use by staff, resident screening, staff screening, visitor screening, and social distancing. | Type B Violation |
| Failure to ensure documentation of contact with physician services and hospital providers related to illness, change in condition and accidents for 4 of 5 sampled residents. | — |
Report Facts
Resident falls: 6
Resident falls: 13
Residents present: 55
Face masks supply: 6000
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Resident Care Coordinator | Responsible for contacting physicians and filing resident records; interviewed multiple times regarding care coordination and documentation. | |
| Administrator | Interviewed regarding facility policies, COVID-19 guidance, and care coordination. | |
| Medication Aide | Interviewed regarding resident care, health concerns, and infection control practices. | |
| Personal Care Aide | Interviewed regarding resident supervision and infection control practices. | |
| Business Office Manager | Interviewed regarding receipt and dissemination of COVID-19 guidance. | |
| Local Health Department Registered Nurse | Provided information on guidance sent to facility regarding COVID-19. | |
| Transportation Staff | Interviewed regarding resident transport and social distancing practices. |
Inspection Report
Annual Inspection
Capacity: 60
Deficiencies: 12
Apr 3, 2018
Visit Reason
The facility was surveyed for conformance with the applicable portions of the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the North Carolina Building Code and Rules for Licensing of Adult Care Homes in effect at the time of initial licensure.
Findings
The survey identified multiple deficiencies including failure to meet physical plant requirements, housekeeping and furnishings not kept in good repair, electrical emergency and safety lighting equipment not maintained in safe operating condition, inoperable call system devices, unsafe electrical and plumbing equipment, failure to maintain fire safety components, and inadequate exhaust ventilation in required areas.
Deficiencies (12)
| Description |
|---|
| Facility did not meet code requirements for magnetic locking systems; component location map lacked wiring diagram. |
| Furnishings not kept in good repair; doors dragging on frames making operation difficult. |
| Ceilings not kept in good repair; heavily stained ceilings and damaged sheetrock tape. |
| Electrical emergency/safety lighting equipment not maintained in safe operating condition; multiple emergency lights and exit signs failed to illuminate during testing. |
| Failure to maintain building's fire safety systems; holes or gaps at penetrations through fire resistant rated ceilings. |
| Inoperable call system; most devices disabled but cords remain giving false impression of operability. |
| Electrical equipment not maintained safely; loose GFCI outlet repaired during survey. |
| Plumbing equipment not maintained safely; loose toilet fixture in Shower Room #1. |
| Failure to install and maintain plumbing piping safely; icemaker drain line improperly installed without air gap and floor wet. |
| Failure to maintain fire safety components; door propped open with chair occupied by resident. |
| Failure to install and maintain required plumbing safety devices; hair washing sink lacked vacuum breaker. |
| Exhaust ventilation not maintained in required areas; multiple exhaust fans not working and strong unpleasant odor noted. |
Report Facts
Total licensed capacity: 60
Inspection Report
Follow-Up
Deficiencies: 3
Aug 4, 2016
Visit Reason
This report is of a follow-up survey conducted to verify correction of previously identified deficiencies at Fayetteville Manor.
Findings
The follow-up survey revealed that not all deficiencies had been corrected. Deficiencies included fire safety equipment such as emergency exit doors requiring excessive force to open, damaged fire resistant rated doors, and HVAC equipment that was damaged, not fully operational, and in need of cleaning.
Deficiencies (3)
| Description |
|---|
| Emergency exit doors did not consistently operate as required; Main Hall Rear Exit door requires more than 15 pounds of force to open. |
| Fire resistant rated door with cracked wire reinforced glass view panel. |
| HVAC thru-wall units damaged with broken interior covers, some non-operational, requiring cleaning; units missing knobs and vents in specified rooms. |
Report Facts
Force required to open door: 15
Rooms with missing HVAC knobs: 5
Rooms with missing HVAC vents: 1
Days past due for HVAC replacement units: 7
Inspection Report
Follow-Up
Deficiencies: 6
Jun 17, 2016
Visit Reason
This report is of a follow-up survey conducted to verify correction of previously identified deficiencies at Fayetteville Manor.
Findings
The follow-up survey revealed that several deficiencies remain uncorrected, including damaged furniture, fire safety equipment and doors not operating properly, and HVAC units in disrepair.
Deficiencies (6)
| Description |
|---|
| Furniture such as built-in wardrobes and dressers in multiple rooms are in need of repair with missing knobs, broken or missing drawers, and marred finishes. |
| Fire safety equipment and components are not maintained in safe and operating condition, including gaps in fire resistant rated ceilings around water pipes. |
| Emergency exit doors do not consistently operate properly, including door hardware issues and excessive force required to open doors. |
| Doors did not completely close or latch, including kitchen door held open with wedges. |
| Fire resistant rated doors were damaged, including cracked wire reinforced glass view panel in a corridor door. |
| HVAC thru-wall units are damaged with broken interior covers, some non-operational, missing knobs and vents, and require cleaning. |
Inspection Report
Annual Inspection
Capacity: 60
Deficiencies: 6
May 10, 2016
Visit Reason
The facility was surveyed for conformance with the applicable portions of the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the 1978 (Revision 5) Edition of the North Carolina Building Code(s), Institutional Occupancy and the 1984 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure.
Findings
The facility failed to maintain furniture in good repair, with built-in wardrobes and dressers needing repair. Fire safety equipment and building components were not maintained in safe and operating condition, including gaps in fire resistant ceilings, malfunctioning emergency exit doors, fire resistant doors that did not close or were damaged, and HVAC units that were damaged or not operational.
Deficiencies (6)
| Description |
|---|
| Furniture not clean and in good repair; built-in wardrobes and dresser furnishings missing knobs, drawers, and doors needing repair. |
| Fire safety equipment and components not maintained in safe and operating condition due to gaps or holes in fire resistant rated ceilings. |
| Emergency exit doors did not consistently operate or open as required, including door hardware issues and excessive force needed to open doors. |
| Fire resistant rated doors did not completely close, latch, or were held open improperly, compromising fire safety. |
| Fire resistant rated door damaged with cracked wire reinforced glass view panel. |
| HVAC thru-wall units damaged, some not operational, and interiors requiring cleaning. |
Report Facts
Total licensed beds: 60
Date of survey: May 10, 2016
Inspection Report
Annual Inspection
Census: 13
Deficiencies: 1
Feb 25, 2016
Visit Reason
The Adult Care Licensure Section conducted an annual survey of Fayetteville Manor from February 23 to 25, 2016, to assess compliance with state and federal regulations related to resident care and infection control.
Findings
The facility failed to ensure proper infection control procedures for single-patient use glucometers, resulting in multiple residents sharing glucometers without proper cleaning or labeling. This posed a risk of bloodborne pathogen transmission. The facility had unlabeled and multi-use glucometers, and some glucometer memories showed blood sugar readings for multiple residents on the same dates and times. Staff interviews confirmed the use of shared glucometers and lack of individual labeling.
Severity Breakdown
Type B Violation: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failed to implement proper procedures for single-patient use glucometers used to obtain finger stick blood sugar readings for 6 of 6 sampled residents, risking infection control violations. | Type B Violation |
Report Facts
Residents requiring FSBS monitoring: 13
Residents sampled: 6
Date of survey: Feb 25, 2016
Date range of survey: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Medication Aide | Interviewed regarding glucometer use and infection control practices; admitted to using the same glucometer on multiple residents. | |
| Resident Care Coordinator (RCC) | Interviewed about glucometer procedures and resident care; responsible for ensuring compliance. | |
| Registered Nurse (RN) | Interviewed about competency validation of medication aides and glucometer use. | |
| Administrator | Interviewed regarding awareness of glucometer use and infection control training. | |
| Pharmacy Representative | Interviewed about delivery of glucose monitors to the facility. |
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