Inspection Reports for Fidelity Care Homes Inc
7548 N Casa Blanca Dr, Tucson, AZ 85704, AZ, 85704
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Inspection Report
Complaint Investigation
Capacity: 10
Deficiencies: 2
Sep 25, 2025
Visit Reason
State-compiled facility profile showing 4 inspections from 2023-07-28 to 2025-09-25 with deficiency history and complaint investigations.
Findings
Across four inspections, two deficiencies were cited during a complaint investigation in July 2024 related to documentation of assisted living services and incident reporting. The other three inspections found no deficiencies.
Complaint Details
Complaint investigations were conducted on 2023-12-27, 2024-07-12, and 2025-09-25. Deficiencies were cited during the July 12, 2024 complaint investigation related to documentation failures.
Deficiencies (2)
| Description |
|---|
| C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan; b. Is only assigned to provide the assisted living services the caregiver or assistant caregiver has the documented skills and knowledge to perform; c. Provides assistance with activities of daily living according to the resident's service plan; d. If applicable, suggests techniques a resident may use to maintain or improve the resident's independence in performing activities of daily living; e. Provides assistance with, supervises, or directs a resident's personal hygiene according to the resident's service plan; f. Encourages a resident to participate in activities planned according to subsection (E); and g. Documents the services provided in the resident's medical record; - Based on record review and interview, the manager failed to ensure a caregiver or an assistant caregiver provides a resident with assisted living services in the resident's service plan, and documented the services provided in the resident's medical record for two of four residents sampled. The deficient practice posed a risk as services could not be verified as provided against a service plan. |
| D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future. - Based on documentation review and interview, the manager failed to ensure a caregiver or an assistant caregiver documented an event in which a resident had an emergency and needed medical services, as required per R9-10-818.D.2. |
Report Facts
Inspections on page: 4
Total deficiencies: 2
Complaint Inspections: 3
Total Capacity: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| E1 | Named in interviews related to deficiency findings about documentation failures |
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