Inspection Reports for Foothill Retirement

One (1) Year Required visit for this facility as part of the annual licensing inspection.

The facility was found to be clean, well-maintained, and compliant with infection control protocols. The kitchen, bedrooms, bathrooms, common areas, and medication storage were all observed to be in good condition with no hazards noted. Fire safety equipment was up to date and functional. Resident and staff records were complete and updated.

The visit was conducted to investigate a complaint received on 2022-07-21 regarding allegations of neglect, failure to follow care plan, lack of hot water, failure to consult with responsible party timely, and resident bathroom access issues at Foothill Retirement Care Home.

The investigation found insufficient evidence to substantiate any of the allegations. Interviews, document reviews, and physical plant inspections were conducted, but all allegations were determined to be unsubstantiated at this time.

The complaint investigation was unsubstantiated. Allegations included neglect resulting in infections, failure to follow care plan, no hot water, failure to consult with responsible party timely, and resident not having access to bathroom. Each allegation was investigated through interviews, document review, and physical inspection, but no evidence was found to support the claims.

The inspection was a required one-year unannounced visit to evaluate the facility's compliance with licensing regulations.

The facility was generally found to be clean, well-maintained, and compliant with infection control protocols, with adequate supplies and safety measures in place. However, a deficiency was cited for hot water temperatures in resident and common shower rooms exceeding the allowed range, posing a health and safety risk.

An unannounced complaint investigation visit was conducted to investigate allegations including staff yelling at a resident, illegal eviction, failure to issue a refund, disrepair of facility TV, residents left unsupervised, and staff not responding to a resident's call for help.

The investigation found the allegations to be unfounded, meaning they were either false, could not have happened, or lacked a reasonable basis. No staff or owner connections mentioned in the complaint were verified at the facility.

The complaint investigation was initiated based on allegations received on 04/13/2023. The allegations were determined to be unfounded after the investigation.

An unannounced complaint investigation visit was conducted to investigate an allegation that facility staff failed to provide a resident's records to an authorized representative.

The investigation found that the facility had not yet sent the requested resident records to the authorized representative, substantiating the allegation. A citation was issued and appeal rights were discussed.

The complaint was substantiated. The allegation involved failure to provide resident records to an authorized representative. The formal request was made on 03/23/2023 and sent via FedEx on 03/24/2023, but the facility had not sent the records as of the investigation date.

The visit was a required one-year unannounced infection control inspection to evaluate compliance with health and safety standards at the facility.

The facility was found to be in compliance with infection control and safety standards, including adequate PPE supplies, proper food storage, locked medications and sharps, clean and well-maintained environment, and operational fire safety equipment. No health and safety hazards were noted during the visit.

The inspection was an unannounced complaint investigation triggered by allegations that the facility failed to provide adequate care and supervision, resulting in client injury.

The investigation substantiated that the facility failed to provide adequate care and supervision, leading to a resident's fall and injuries including a fractured wrist and rib. Inadequate staffing and lack of updated care plans contributed to the incident.

The complaint was substantiated based on interviews and record reviews. The resident fell on 08/01/2021 sustaining a fractured wrist and rib. The facility failed to conduct a new written appraisal after a previous fall and had inadequate staffing on the night of the fall, contributing to the incident.

The visit was conducted as a Case Management report to address a deficiency that arose during the investigation of complaint #31-AS-20200922155620.

The facility did not agree to release pertinent facility records requested by the licensing agency, which poses a potential risk to the residents in care.

The visit was triggered by complaint #31-AS-20200922155620. The deficiency was substantiated as the facility refused to release requested financial documents during the investigation.

The inspection visit was conducted in response to a complaint alleging that the facility was having financial issues.

The allegation that the facility was having financial issues was substantiated. The facility lacked sufficient financial resources to maintain adequate staffing, posing an immediate risk to residents. The facility was referred to an audit due to failure to provide requested financial documentation.

The complaint alleging financial issues was substantiated based on interviews and observations. The facility lacked staffing due to financial hardship and refused to release financial documents for audit.

An unannounced infection control inspection was conducted as a required one-year routine visit to assess compliance with COVID-19 protocols and overall infection control practices.

The facility demonstrated strong infection control measures including high resident and staff vaccination rates, proper use of PPE, clean common areas, and effective screening and testing protocols. No active or past COVID-19 cases were reported since January 2021, and the facility maintains adequate supplies and training.

The inspection was an unannounced complaint investigation visit conducted in response to an allegation that a resident had multiple pressure wounds.

The allegation that the resident had multiple pressure wounds was unsubstantiated based on records reviewed and interviews conducted. The resident was admitted to the hospital with pressure injuries and was receiving home health services for wound care, which is an allowable health condition under Title 22.

The complaint investigation was unsubstantiated. The resident was admitted to the hospital on 3/10/20 with multiple stage 1 and stage 2 pressure injuries, and was receiving home health services for wound care. No deficiencies were cited.

The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 09/22/2020 regarding staffing shortages, inadequate food service, and insufficient supplies at the facility.

The investigation substantiated the allegation that the facility is lacking staff, specifically in the memory care unit where only one dedicated caregiver is assigned with backup from a med tech. Allegations regarding inadequate food service and insufficient supplies were unsubstantiated based on interviews and observations. A deficiency was cited for insufficient staffing posing potential risk to residents.

The complaint investigation was substantiated for the allegation that the facility is lacking staff. The allegations that the facility was not providing adequate food service and did not have adequate supplies were unsubstantiated.

The visit was conducted due to an incident report received on 11/19/2020 regarding alleged abuse of a resident by a staff member on 11/17/2020. The purpose was to investigate the incident and gather information.

The Licensing Program Analyst conducted a virtual case management incident visit, interviewed the administrator, staff, and residents, and reviewed documentation. The staff member involved was no longer providing direct services to the resident pending investigation. The incident was cross-reported to local authorities and the Long-Term Care Ombudsman. Additional information was requested.

The complaint involved alleged abuse of a resident (R1) by a staff member (S1). The incident was reported on 11/19/2020 for an event occurring on 11/17/2020. The staff member was removed from direct care pending investigation. The incident was cross-reported to the police and Long-Term Care Ombudsman.