Deficiencies (last 3 years)
Deficiencies (over 3 years)
8.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
152% worse than South Dakota average
South Dakota average: 3.3 deficiencies/yearDeficiencies per year
8
6
4
2
0
Inspection Report
Complaint Investigation
Deficiencies: 3
Dec 9, 2025
Visit Reason
The inspection was conducted based on complaints and facility-reported incidents involving failure to complete a baseline care plan within 48 hours for a recently admitted resident, failure to ensure a resident's Wander Guard was not removed or documented properly, and failure to secure a resident's wheelchair during transport.
Findings
The facility failed to complete a baseline care plan within 48 hours for one resident, failed to ensure proper use and documentation of a Wander Guard for another resident, and failed to secure a resident's wheelchair during transport, resulting in potential harm. Corrective actions and education were implemented and confirmed by the survey.
Complaint Details
The visit was complaint-related based on facility-reported incidents involving resident 38's baseline care plan delay, resident 77's Wander Guard removal and documentation issues, and resident 60's wheelchair transport incident. The complaints were substantiated with findings of non-compliance.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 3
Deficiencies (3)
| Description | Severity |
|---|---|
| Failed to complete a baseline care plan for a recently admitted resident within 48 hours. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure a resident's Wander Guard was not removed by a licensed practical nurse and not properly documented. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to secure a resident's wheelchair with safety hooks during transport, resulting in the wheelchair tipping and resident injury. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents affected: 1
Residents affected: 1
Residents affected: 1
Dates of incidents: Jun 25, 2025
Dates of incidents: Jul 30, 2025
Date of admission: Aug 5, 2025
Date of discharge: Sep 12, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse J | Licensed Practical Nurse | Referenced residents' care plans to determine care requirements |
| Resident Care Manager I | Registered Nurse | Completed resident 38's admission and baseline care plan |
| Director of Nursing B | Director of Nursing | Verified expectations for baseline care plan completion and reviewed resident 38's care plan |
| Transport Driver P | Involved in wheelchair transport incident and subsequent suspension and disciplinary action | |
| Certified Nursing Assistant N | Certified Nursing Assistant | Assisted resident 38 with transfer and involved in complaint of rough handling |
| Certified Nursing Assistant O | Certified Nursing Assistant | Witnessed transfer involving resident 38 |
Inspection Report
Routine
Deficiencies: 7
Sep 17, 2025
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to medication self-administration, advance directives, resident assessments, PASARR screening, respiratory care, medication administration, and pharmaceutical services.
Findings
The facility failed to ensure residents were properly assessed and authorized for self-administration of medications, accurate documentation of advance directives, accurate resident assessments, timely PASARR rescreening, proper infection control practices for respiratory equipment, correct medication administration and documentation practices, and proper pharmaceutical services including controlled substance accountability.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 7
Deficiencies (7)
| Description | Severity |
|---|---|
| Failed to ensure two sampled residents were assessed and had physician's orders for safe self-administration of medications. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure accurate documentation of resident's wishes involving advance directives and code status. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure accurate coding of active diagnoses in Minimum Data Set assessment for one sampled resident. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure PASARR rescreening was completed for one sampled resident after 100 days of categorical convalescent period. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure proper infection control practices for cleaning and storage of nebulizer masks, CPAP machine, and oxygen equipment for sampled residents. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure proper medication administration practices including following physician orders, splitting tablets safely, documenting medication destruction, and proper delegation. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure pharmaceutical services met resident needs and controlled substances in Emergency Kit were routinely accounted for with discrepancies identified and reconciled. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
BIMS assessment score: 12
BIMS assessment score: 11
Physician order dose: 0.5
Physician order dose: 1.25
Physician order dose: 5
Medication count: 8
Medication count: 23
Medication count: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| LPN H | Licensed Practical Nurse | Administered nebulizer treatment to resident 79 and verified infection control deficiencies |
| DON B | Director of Nursing | Provided multiple interviews regarding facility policies, deficiencies, and corrective actions |
| RN E | Registered Nurse | Prepared medications for resident 77 and failed to follow proper medication administration and documentation procedures |
| CMA G | Certified Medication Aide | Administered medications prepared by RN E without proper authorization |
| CMA F | Certified Medication Aide | Failed to follow physician's order for blood pressure medication administration for resident 55 |
| LPN M | Licensed Practical Nurse | Failed to document administration of oxycodone to resident 31 |
| Medical Records/CMA T | Certified Medication Aide | Observed medication room and E-Kit storage and accountability |
Inspection Report
Complaint Investigation
Deficiencies: 1
May 28, 2025
Visit Reason
The inspection was conducted due to a complaint investigation regarding allegations of abuse by a certified nurse aide (CNA) towards a resident, which were not promptly investigated or reported by the facility.
Findings
The provider failed to promptly investigate and report allegations of verbal abuse by CNA G towards resident 1, which was confirmed after an investigation. Corrective actions including disciplinary measures, education, and audits were implemented following the incident.
Complaint Details
The complaint investigation was triggered by allegations from resident 1 that CNA G used inappropriate language, gestures, and took pictures and recordings of the resident without consent. The facility initially failed to investigate or report the incident. The allegations were later validated, resulting in CNA G's termination. The complaint is substantiated.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents Affected: 1
Date of Incident: Dec 29, 2024
Date of Survey Completion: May 28, 2025
Date of Corrective Action: Jan 24, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| RN D | Registered Nurse | Notified ADON of incident and attempted to investigate resident concerns |
| LPN E | Licensed Practical Nurse | Received initial abuse report from resident and notified ADON |
| ADON C | Assistant Director of Nursing | Manager on call who was notified of incident and directed documentation and care reassignment |
| DON B | Director of Nursing | Reviewed progress notes, confirmed failure to timely investigate and report, received disciplinary action |
| Administrator A | Administrator | Initiated investigation and reported allegations to law enforcement and SD DOH |
| CNA G | Certified Nurse Aide | Alleged perpetrator of verbal abuse and inappropriate conduct towards resident |
| CNA F | Certified Nurse Aide | Reported resident's complaint and wrote a statement about the incident |
| CNA J | Certified Nurse Aide | Interviewed about abuse reporting procedures and education |
| LPN I | Licensed Practical Nurse | Follow-up call with resident who repeated abuse allegations |
| SSD H | Social Services Director | Spoke with resident to elicit more information about the incident |
Inspection Report
Complaint Investigation
Deficiencies: 2
Aug 15, 2024
Visit Reason
The inspection was conducted due to a facility reported incident (FRI) involving a resident choking during a meal service on 7/24/24, which resulted in the resident's death. The investigation focused on the provider's failure to follow a physician-ordered diet and to initiate timely emergency medical intervention.
Findings
The provider failed to ensure a physician-ordered diet was followed and appropriate emergency medical intervention was initiated timely for one sampled resident who choked and subsequently died. The facility implemented a plan of correction including staff education, retraining, audits, and personnel changes, which was confirmed to have removed the immediate jeopardy by 8/15/24.
Complaint Details
The complaint investigation was substantiated. The resident choked on improperly prepared food on 7/24/24, emergency interventions were delayed or improperly performed, and the resident died at the facility. The facility had past non-compliance related to these issues and implemented corrective actions.
Severity Breakdown
Level of Harm - Immediate jeopardy to resident health or safety: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to follow a physician-ordered diet for one sampled resident. | Level of Harm - Immediate jeopardy to resident health or safety |
| Failure to initiate appropriate and timely emergency medical intervention for one sampled resident who choked during a meal service. | Level of Harm - Immediate jeopardy to resident health or safety |
Report Facts
Date of choking incident: Jul 24, 2024
Date of survey completion: Aug 15, 2024
Date of resident admission: Nov 12, 2019
Date of physician diet order: May 9, 2023
Date of quarterly MDS assessment: Jun 28, 2024
Date of quarterly dietician assessment: Jun 5, 2024
Date of cook's satisfactory documentation: Dec 20, 2023
Date of ADON termination: Jul 31, 2024
Date of facility plan of action: Jul 25, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Registered Nurse B | Staff identified in the facility reported incident with current license | |
| Certified Nurse Aide G | Certified Medication Aide/CNA | Involved in emergency response; not CPR-certified at incident time |
| Certified Nurse Aide H | CNA | Assisted resident during choking incident; had mixed understanding of emergency procedures |
| Human Resources Manager C | HR Manager | Provided information on staff certifications and training |
| Dietary Manager D | Dietary Manager | Provided information on meal preparation and cook's performance |
| Cook F | Cook | Failed to prepare resident's meal according to diet order; terminated |
| Assistant Director of Nursing I | ADON | Directed CPR initiation; suspended and terminated after incident |
| Director of Nursing A | DON | Provided information on staff responsibilities and corrective actions |
Inspection Report
Plan of Correction
Deficiencies: 1
May 22, 2024
Visit Reason
The inspection was conducted to review a facility reported incident (FRI) involving a mechanical lift accident on 4/29/24 and to verify the provider's corrective actions.
Findings
The report confirmed past non-compliance due to a certified nursing assistant not following mechanical lift instructions, resulting in a resident fall without injury. The facility implemented systemic changes including staff education, device evaluation, and competency audits to prevent recurrence.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Certified nursing assistant did not use a standing frame mechanical lift as directed, causing a resident to fall. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Date of incident: Apr 29, 2024
Date of corrective action confirmation: May 22, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant (CNA) | Named as involved in mechanical lift incident but only identified as CNA E without full name |
Inspection Report
Routine
Deficiencies: 6
Apr 4, 2024
Visit Reason
The inspection was conducted to assess compliance with infection prevention and control practices, including catheter care, wound dressing changes, and PICC line dressing procedures.
Findings
The facility failed to ensure proper infection control practices were followed by licensed practical nurse and certified nursing aides during catheter care and dressing changes. Observations revealed inadequate hand hygiene, improper use of gloves, failure to use barriers, and improper handling of sterile supplies, posing minimal harm or potential for actual harm to a few residents.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 6
Deficiencies (6)
| Description | Severity |
|---|---|
| Failure to clean bedside table and use barrier before placing wet wipes during catheter care. | Level of Harm - Minimal harm or potential for actual harm |
| CNA left gloves on while moving about the room and assisting resident without changing gloves. | Level of Harm - Minimal harm or potential for actual harm |
| LPN failed to use barrier between resident's hand and wheelchair during dressing change. | Level of Harm - Minimal harm or potential for actual harm |
| LPN did not wash hands before applying sterile gloves and improperly handled wound supplies with soiled gloves. | Level of Harm - Minimal harm or potential for actual harm |
| LPN did not properly clean PICC line site, did not apply skin prep, and failed to wash hands between glove changes. | Level of Harm - Minimal harm or potential for actual harm |
| LPN did not offer mask to resident and left nose exposed while wearing mask during PICC line dressing change. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents affected: 2
Dressing changes observed: 3
Date of survey: Apr 4, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| LPN D | Licensed Practical Nurse | Named in findings related to improper wound and PICC line dressing changes |
| CNA E | Certified Nursing Aide | Named in findings related to improper catheter care |
| CNA F | Certified Nursing Aide | Named in findings related to improper catheter care |
| DON B | Director of Nursing | Responsible for education on dressing and PICC line dressing changes; confirmed deficiencies |
| Infection Control Nurse C | Infection Control Nurse | Confirmed infection control deficiencies and need for additional training |
Inspection Report
Complaint Investigation
Deficiencies: 1
Jan 2, 2024
Visit Reason
The inspection was conducted due to a complaint investigation following an incident where a resident with a history of wandering and severe cognitive impairment eloped from the facility on 12/25/23.
Findings
The provider failed to maintain a secured environment for the resident, as the door alarm battery was depleted, door alarm checks were not performed on weekends or holidays, and the alarm speaker volume was turned down. Corrective actions were implemented on 12/26/23, including assigning responsibility for door alarm testing and resetting the alarm system volume, with monitoring to prevent recurrence.
Complaint Details
The complaint investigation was substantiated as the resident eloped on 12/25/23 due to failure of the door alarm system and inadequate supervision. The provider recognized the deficiency and implemented corrective actions on 12/26/23.
Severity Breakdown
Level of Harm - Actual harm: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failed to maintain a secured environment for a resident with wandering behavior, resulting in elopement. | Level of Harm - Actual harm |
Report Facts
Date of elopement: Dec 25, 2023
Date of corrective action implementation: Dec 26, 2023
BIMS score: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing A | Director of Nursing | Interviewed regarding non-compliance and corrective actions |
| Director of Maintenance B | Director of Maintenance | Interviewed regarding non-compliance and responsible for monitoring door alarm testing |
Inspection Report
Routine
Deficiencies: 4
Feb 28, 2023
Visit Reason
The inspection was conducted to assess compliance with privacy, infection control, medication administration, procedural standards, and overall quality of care at Fountain Springs Healthcare.
Findings
The facility failed to maintain resident privacy due to window blinds issues, did not secure resident medical records and medication carts properly, and staff did not consistently follow infection control protocols including hand hygiene, gown use, and cleaning of equipment. Procedural errors were noted in IV catheter removal and inhaler medication administration.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 4
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to ensure privacy with window blinds left open or missing slats in multiple resident rooms. | Level of Harm - Minimal harm or potential for actual harm |
| Resident medical record and medication cart were not secured, exposing confidential information. | Level of Harm - Minimal harm or potential for actual harm |
| Improper procedural techniques during IV catheter removal and inhaler medication administration. | Level of Harm - Minimal harm or potential for actual harm |
| Failure to maintain infection prevention and control practices including hand hygiene, gown use, cleaning of mechanical lifts and medication carts. | Level of Harm - Minimal harm or potential for actual harm |
Report Facts
Residents affected: 1
Residents affected: 1
Residents affected: 1
Residents affected: 1
Residents affected: 1
Medication carts observed: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| LPN G | Licensed Practical Nurse | Involved in privacy breach during wound care and improper inhaler medication administration |
| CNA H | Certified Nurse Aide | Involved in privacy breach during resident care and improper gown use |
| CNA I | Certified Nurse Aide | Observed failing to perform hand hygiene and improper gown use |
| LPN K | Licensed Practical Nurse | Left medication cart unlocked and exposed resident medication records |
| RCM/RN E | Resident Care Manager/Registered Nurse | Observed removing IV catheter improperly and commented on medication cart cleaning |
| CNA L | Certified Nurse Aide | Failed to disinfect mechanical lift after use |
| Director of Nursing C | Director of Nursing | Provided expectations on privacy, gown use, and medication cart cleaning |
| Assistant Director of Nursing/Infection Control Nurse D | Assistant Director of Nursing/Infection Control Nurse | Provided infection control expectations and commented on cleaning practices |
| Division Director of Clinical Operations B | Division Director of Clinical Operations | Provided information on policies and training related to IV catheter removal and medication cart cleaning |
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