Inspection Reports for Frances Residential Care Home #1

502 S Magnolia Ave, Tucson, AZ 85711, AZ, 85711

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Inspection Report Summary

The most recent inspection on October 29, 2024, resulted in enforcement action with a $500 fine that has been paid in full. Earlier inspections showed a pattern of deficiencies related mainly to exit means, resident care documentation, emergency alert systems, and infection control, with several enforcement actions and fines imposed over the past year. Complaint investigations in September 2024 identified issues with residency agreements, service plans, resident retention, and emergency alert systems, all cited as deficiencies. Most complaints were substantiated, and enforcement actions addressed repeated health and safety concerns, including exit access and employee alerting. The facility’s inspection history indicates ongoing challenges with regulatory compliance, with no clear trend of improvement in recent months.

Deficiencies (last 2 years)

Deficiencies (over 2 years) 7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

89% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

8 6 4 2 0
2023
2024

Enforcement Action

Enforcement
Fines: 1 Total: $500.00 Date: Oct 29, 2024

Summary
A fine of $500.00 was imposed and has been paid in full, indicating resolution of the enforcement action.

Fines & Penalties (1)
AmountReasonStatus
$500.00Fine imposed as part of enforcement actionPaid

Inspection Report

Complaint Investigation
Capacity: 10 Deficiencies: 5 Date: Sep 24, 2024

Visit Reason
Five deficiencies related to residency agreements, service plans, resident retention, and emergency alert systems were cited during the complaint investigation.

Complaint Details
Complaint AZ00212303 investigated
Findings
Five deficiencies related to residency agreements, service plans, resident retention, and emergency alert systems were cited during the complaint investigation.

Deficiencies (5)
D. Residency agreement documentation
A. Written service plan completion
A. Written service plan review and update
B. Resident retention policy for immobile residents
E. Emergency alert system availability

Enforcement Action

Enforcement
Fines: 1 Total: $750.00 Date: May 29, 2024

Summary
The facility was found to have repeat deficiencies related to health and safety, specifically regarding exit access and employee alerting, resulting in civil fines.

Fines & Penalties (1)
AmountReasonStatus
$750.00Failure to ensure a means of exiting the facility that provided access to an outside area and to control or alert employees of resident egress; repeat deficiency from prior inspection.

Enforcement Action

Enforcement
Fines: 1 Total: $750.00 Date: May 21, 2024

Summary
A fine of $750.00 was imposed and has been paid in full as part of the enforcement action.

Fines & Penalties (1)
AmountReasonStatus
$750.00Fine imposed as part of enforcement actionPaid

Inspection Report

Annual Inspection
Capacity: 10 Deficiencies: 3 Date: Apr 26, 2024

Visit Reason
Three deficiencies were found related to exit means and tuberculosis screening and infection control activities.

Findings
Three deficiencies were found related to exit means and tuberculosis screening and infection control activities.

Deficiencies (3)
F. Means of exiting the facility
R9-10-113. Tuberculosis Screening - training and education
R9-10-113. Tuberculosis Screening - implementation

Enforcement Action

Enforcement
Fines: 1 Total: $750.00 Date: Apr 25, 2023

Summary
The enforcement resulted in a fine which has been paid in full.

Fines & Penalties (1)
AmountReasonStatus
$750.00Fine related to enforcement action #00113444Paid

Inspection Report

Annual Inspection
Capacity: 10 Deficiencies: 6 Date: Apr 17, 2023

Visit Reason
Six deficiencies were found including policies and procedures, caregiver documentation, exit means, medication administration and storage, and hot water temperature maintenance.

Findings
Six deficiencies were found including policies and procedures, caregiver documentation, exit means, medication administration and storage, and hot water temperature maintenance.

Deficiencies (6)
C. Policies and procedures to protect resident health and safety
A. Caregiver skills and knowledge verification
F. Means of exiting the facility
B. Medication administration compliance
F. Medication storage in locked area
A. Hot water temperature maintenance

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