Inspection Reports for Fresno Senior Living

The inspection visit was conducted to investigate a complaint alleging that the facility did not have a certified administrator, was not in good repair, was not kept free of pests, and did not provide scheduled activities to residents.

The investigation found the allegations to be unfounded based on documentation review and a visual inspection of the facility, with no observed noncompliance.

The complaint was investigated and determined to be unfounded, meaning the allegations were false, could not have happened, or were without reasonable basis. The complaint was dismissed.

The inspection was an unannounced complaint investigation visit triggered by complaints alleging that the facility did not safeguard resident’s property resulting in missing money, did not report an incident, and that staff were violating resident's personal rights.

The investigation found the allegations to be unsubstantiated or unfounded based on interviews, record reviews, and facility tour. There was no preponderance of evidence to prove the alleged violations occurred.

The complaint investigation was conducted following allegations that the facility did not safeguard resident’s property resulting in missing money, did not report an incident, and staff violated resident's personal rights. The findings were unsubstantiated and unfounded, meaning the allegations were not supported by evidence or were false.

The inspection was an unannounced required annual inspection conducted by the Licensing Program Analyst to evaluate compliance with regulatory standards.

The facility was found to be clean, in good repair, and free of hazards. Resident rooms and common areas were adequately furnished and maintained. Medications and chemicals were properly stored, and staff and resident files were up to date. No deficiencies were issued during this inspection.

An unannounced complaint investigation visit was conducted in response to an allegation that staff was overcharging a resident in care.

The investigation included interviews and record reviews. The resident in question was found to be independent and residing in the independent section of the facility. There was no preponderance of evidence to prove the alleged violation, and the allegation was determined to be unsubstantiated. No deficiencies were cited during the visit.

Allegation: Staff is overcharging resident in care. The allegation was investigated and found to be unsubstantiated due to lack of sufficient evidence.

An unannounced complaint investigation was conducted regarding an allegation that staff did not ensure that a resident was properly clothed.

The investigation found that the resident in question was in the Independent living area, which is not subject to complaint investigations by State Licensing. The complaint was determined to be unfounded, with no deficiencies cited.

The complaint alleging that staff did not ensure that a resident was properly clothed was investigated and found to be unfounded, meaning the allegation was false, could not have happened, or was without reasonable basis.

An unannounced visit was conducted to investigate a complaint alleging that staff were not keeping the facility free of pests.

The investigation found that the facility had addressed the pest issue in a timely manner, with treatment completed within one week of notification. The allegation was unsubstantiated due to lack of preponderance of evidence.

The complaint alleging staff not keeping the facility free of pests was investigated and found unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by allegations that the facility was not meeting residents' dietary needs and that staff were violating residents' personal rights.

The investigation found the allegations to be unsubstantiated after interviews, records review, and observation during the visit. There was not a preponderance of evidence to prove the alleged violations did or did not occur.

The complaint investigation was unsubstantiated. Allegations included failure to meet residents' dietary needs and violation of residents' personal rights, but evidence was insufficient to confirm these claims.

The inspection was an unannounced complaint investigation visit triggered by an allegation that the facility was not providing a healthful environment for residents in care.

Based on observations, interviews, and records review during the visit, the allegation was found to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that the facility was not providing a healthful environment for residents in care. The allegation was investigated and found to be unsubstantiated.

The visit was conducted to address an incident where a resident (R1) went AWOL on 2024-03-03. The facility was unaware of the resident's absence and duration outside, despite the resident's file indicating they were unable to leave unassisted.

A deficiency was cited due to failure to provide adequate supervision, resulting in an unsupervised dementia resident found outside lying on the ground with a pillow, blanket, and remote control, posing a potential health and safety risk.

The visit was complaint-related, triggered by an incident where resident R1 went AWOL on 03/03/2024. The facility was unaware of the resident's absence and duration outside. The resident's file indicated inability to leave unassisted.

The visit was an unannounced complaint investigation triggered by allegations that staff did not seek timely medical attention for a resident and failed to respond to resident call buttons in a timely manner.

The allegation regarding failure to seek timely medical attention was found to be unsubstantiated due to lack of preponderance of evidence. However, the allegation that staff failed to respond to resident call buttons in a timely manner was substantiated, with evidence showing a resident was left lying on the floor bleeding, posing a potential health and safety risk.

The complaint investigation was conducted following a complaint received on 2024-02-26. The allegation that staff did not seek timely medical attention was unsubstantiated. The allegation that staff did not respond to resident call buttons in a timely manner was substantiated.

The visit occurred to deliver findings related to a complaint investigation opened on 2024-03-06 regarding the facility's failure to submit requested resident files by the due date.

The facility failed to provide the requested documents for resident R1 by the due date of 2024-03-20, which poses a potential health and safety risk to residents in care. A deficiency will be cited accordingly.

Complaint investigation was opened on 2024-03-06 due to failure to submit requested resident files. As of 2024-04-30, the facility had not submitted the files.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2024-02-07 alleging inadequate food service and improper food storage at Pacifica Senior Living Fresno.

The investigation found one allegation unsubstantiated regarding inadequate food service due to lack of preponderance of evidence. However, the allegation that staff did not store food properly was substantiated because perishable food in the refrigerator was not dated, posing a potential health and safety risk. The facility corrected the deficiency during the visit by discarding undated food and planned staff training.

The complaint investigation was unannounced and conducted by Licensing Program Analyst Vadim Gorban. One allegation regarding inadequate food service was unsubstantiated due to insufficient evidence. Another allegation regarding improper food storage was substantiated. The facility corrected the cited deficiency during the visit. The complaint control number is 24-AS-20240207152206.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-02-02 regarding improper dish cleaning and unsanitary food serving practices at the facility.

The investigation found no preponderance of evidence to substantiate the allegations. Observations, staff interviews, and records review indicated dishes were cleaned properly by machine and staff followed hand hygiene protocols before serving food. Therefore, all allegations were unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included staff not ensuring dishes were cleaned properly and not serving food in a sanitary manner. Investigations included facility tours, staff and resident interviews, and observations. No violations were proven.

The visit was an unannounced complaint investigation triggered by a complaint received on 2024-01-09 regarding facility disrepair and concerns that staff did not ensure residents were being fed.

The investigation found that one of three facility elevators was in repair but has since been fixed, and there were no concerns regarding residents not being fed based on records and interviews. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint involved allegations that the facility was in disrepair and that staff did not ensure residents were fed. The investigation concluded these allegations were unsubstantiated.

The inspection was an unannounced required annual inspection conducted to evaluate compliance with licensing regulations at the facility.

The facility was found to be clean, in good repair, and free of fire hazards. Food storage and temperatures were adequate, resident rooms were properly furnished and equipped, medications were securely stored, and staff and resident files were reviewed and found compliant. No deficiencies were issued during this inspection.

The inspection was an unannounced complaint investigation visit triggered by allegations that the facility was not properly treating for cockroaches and that facility floor surfaces were not maintained in an odorless and clean condition.

The investigation found the cockroach treatment and odor condition allegations unsubstantiated due to lack of preponderance of evidence. However, the allegation that facility floors were not maintained in a clean condition was substantiated based on observations and records showing no scheduled floor maintenance and presence of dirt on carpet floors, posing potential health and safety risks.

The complaint investigation was unannounced and based on allegations received on 11/17/2023. The initial allegations about cockroach treatment and odor were unsubstantiated. The allegation regarding floor cleanliness was substantiated. The report includes a deficiency citation with a plan of correction due by 02/20/2024.

The inspection was an unannounced case management visit conducted due to incidents involving a medication error and an eviction procedure complaint.

The inspection found that a resident received a double dose of medication, posing an immediate health and safety risk, and that the facility failed to notify the regional office of an eviction and did not follow required eviction procedures.

The visit was complaint-related due to a medication error incident reported on 12/15/23 and a complaint regarding eviction procedures where the facility failed to notify the regional office and follow Title 22 eviction rules. The medication error was substantiated as a double dose was given. The eviction complaint was substantiated as the facility did not follow required procedures.

Unannounced pre-licensing inspection visit to evaluate the facility for licensing approval.

The facility met all pre-licensing requirements with no deficiencies found. Staff and residents were educated on safety, and a notice will be posted regarding detergent safety.

An unannounced pre-licensing visit was conducted for a change of ownership at the assisted living facility.

The facility was observed to be clean, well-maintained, and safe with no fire hazards or obstructions. Medications and chemicals were securely stored, and safety equipment such as fire extinguishers and detectors were operational. However, the licensing was not completed due to a potential threat related to unsecured chemicals in the public laundry room.

The visit was conducted as part of a change of ownership application and pre-licensing readiness evaluation for the facility.

The applicant/administrator participated in a telephone interview confirming understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and reporting.