Friendly Home

303 Rhodes Ave, Woonsocket, RI 02895 View Map

Friendly Home is a Nursing Home in Rhode Island

Friendly Home is a Nursing Home in Rhode Island

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Overview of Friendly Home

With over 50 years of experience in enhancing seniors’ well-being, Friendly Home is an esteemed senior living community located in the ethereal setting of Rhodes Avenue, Woonsocket, RI, that provides a wide range of care options including nursing care, short-term rehabilitation, hospice care, wound care, and dementia care. Featuring 126-bed accommodations, the community ensures seniors experience unparalleled comfort and safety. A team of competent and highly skilled professionals strives to deliver the highest quality of care and support around the clock so that seniors can enjoy their best years without worries.

Gain meaningful experiences and cherish every moment with the Friendly Home’s warm and welcoming environment. Providing physical, occupational, and speech therapy, the community ensures seniors jump back into their lives with confidence. With exceptional dining, seniors enjoy delightful and healthy meals for their dietary satisfaction. Friendly Home is a safe place for seniors to live their healing journey with its serene campus.

585-381-1600

Managed by Amanda Brown

Vice President & Administrator

Amanda Brown serves as Vice President & Administrator at Friendly Home. She plays a key leadership role in overseeing the community’s operations, ensuring a warm and professional environment for residents and staff alike.

Home Information The Friendly Home
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
126
Occupancy
90.2%
Total Bed Days Available
45990
Avg. Length of Stay
149 days
Avg. Residents per Day
103
Finance
Home Revenue
$13,615,263.00
Payroll Costs
$6,561,236.00
Profit
$201,997.00
Total Home Costs
$12,676,212.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
48.2%
House Specifics:
CCN
415044
Owner Name
BOUCHARD, LINDSEY
Rural vs. Urban
Urban
County
Providence
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
289
Total Discharges
285
% Medicaid Admissions
6%
% Medicare Admissions
18%
% Private Pay Admissions
76%
% Medicaid Discharges
5%
% Medicare Discharges
17%
% Private Pay Discharges
78%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
1 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.82 hrs
Number of Fines
3
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
26785
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1393
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
14309
Bed community size
126-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Facility
License Date
June 2, 2024
License Expiration
December 31, 2026

Additional licensing details

License number: LTC00833
CMS Certification Number: 415044

Ownership & operating entity

Friendly Home is legally operated by CHERYL PICARD.

Type Of Units

Nursing Home
126 units
Total beds
126 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Angelo Rotella, Administrator

Staff Composition

Total Employees
170
Full-Time Employees
170

What does this home offer?

Check icon

Housing Options: Private Rooms

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Building Type: Single-story

Types of Care at Friendly Home

Nursing Home Hospice Care
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Places of interest near Friendly Home

Address 1.2 miles from city center

Address 303 Rhodes Ave, Woonsocket, RI 02895

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

231
Total Staff
114
Employees
117
Contractors
40,427
Total Hours (Quarter)
62
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse377.3 Yes
Licensed Practical Nurse437.7 Yes
Certified Nursing Assistant1067.3 Yes
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
200 staff
7.4hs shift avg
Physicians & Practitioners
3 staff
7.1hs shift avg
Therapy Services
19 staff
5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.7hs shift avg
Dietary Services
3 staff
8hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
12.6%
of total hours from contractors
5,076 contractor hours this quarter
Licensed Practical Nurse: 21 Physical Therapy Aide: 5 Speech Language Pathologist: 3 Qualified Social Worker: 2 Registered Nurse: 23 Occupational Therapy Aide: 1 Certified Nursing Assistant: 51 Physical Therapy Assistant: 5 Respiratory Therapy Technician: 3 Occupational Therapy Assistant: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant555110618,60591100%7.3
Licensed Practical Nurse2221436,85691100%7.7
Medication Aide/Technician130134,33991100%7.9
Registered Nurse1423374,11091100%7.3
Other Dietary Services Staff2028707279%8
Speech Language Pathologist0338108998%6.4
Physical Therapy Aide0557497178%5.5
Clinical Nurse Specialist2025626470%6.5
Qualified Social Worker0225437785%4.7
Administrator1015116268%8.2
Mental Health Service Worker2024926167%7.7
RN Director of Nursing1014615560%8.4
Dietitian1014485560%8.1
Nurse Practitioner1014145156%8.1
Respiratory Therapy Technician0333666571%5.6
Physical Therapy Assistant0551165358%2.1
Occupational Therapy Assistant022902831%2.8
Occupational Therapy Aide011702730%2.6
Medical Director011181314%1.4

Health Inspection History

Source: CMS Health Citations (Oct 2022 – Aug 2025)

10
Inspections
29
Total Citations
4
Critical (J-L)
1
Serious (G-I)
2.9
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
23
Serious (G-I)
1
Critical (J-L)
4
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
11
38% of total
Administration
3
10% of total
Pharmacy Services
3
10% of total
Infection Control
2
7% of total
Resident Rights
2
7% of total
Abuse, Neglect & Exploitation
1
3% of total
Citation Sources
Standard Inspections 18
Complaint Investigations 11
State Comparison (RI)
Avg Citations (State)
28.1
This Facility: 29
Avg Critical (State)
1.6
This Facility: 4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 06, 2025 J Quality of CareF0689 Corrected
May 22, 2025 D Care PlanningF0658 Corrected
Mar 31, 2025 D PharmacyF0761 Corrected
Dec 30, 2024 E Quality of CareF0684 Corrected
Dec 30, 2024 D Resident RightsF0580 Corrected
Oct 04, 2024 F AdministrationF0838 Corrected
Oct 04, 2024 D Infection ControlF0880 Corrected
Oct 04, 2024 F Nursing ServicesF0726 Corrected
Oct 04, 2024 F NutritionF0812 Corrected
Oct 04, 2024 E Quality of CareF0684 Corrected
Oct 04, 2024 D Quality of CareF0686 Corrected
Oct 04, 2024 D Quality of CareF0694 Corrected
Oct 04, 2024 D Care PlanningF0658 Corrected
Aug 22, 2024 D Quality of CareF0684 Corrected
Dec 11, 2023 J AdministrationF0835 Corrected
Dec 11, 2023 J Quality of CareF0689 Corrected
Dec 11, 2023 E Care PlanningF0655 Corrected
Dec 11, 2023 B Resident RightsF0573 Corrected
Oct 30, 2023 D AdministrationF0777 Corrected
Oct 30, 2023 F EnvironmentalF0921 Corrected
Oct 30, 2023 E Infection ControlF0880 Corrected
Oct 30, 2023 E Nursing ServicesF0711 Corrected
Oct 30, 2023 D PharmacyF0757 Corrected
Oct 30, 2023 J Quality of CareF0684 Corrected
Oct 30, 2023 D Quality of CareF0686 Corrected
Oct 30, 2023 G Quality of CareF0690 Corrected
May 31, 2023 D PharmacyF0758 Corrected
Oct 25, 2022 D Abuse/NeglectF0609 Corrected
Oct 25, 2022 E Quality of CareF0684 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Eden Health Care
Resident Census by Payment Source
114 Total Residents
Medicare 3 (2.6%)
Medicaid 86 (75.4%)
Private Pay/Other 25 (21.9%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.2 Score
11% better than avg State avg: 10.3

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
12.8 Score
37% better than avg State avg: 20.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
16.3%
Lost Too Much Weight
4.0%
Urinary Tract Infection
5.1%
Depressive Symptoms
16.0%
Falls with Major Injury
4.0%
Pneumococcal Vaccine
96.8%
Antipsychotic Use
29.8%
Walking Ability Worsened
13.9%
Influenza Vaccine
81.6%
High Risk Residents with Pressure Ulcers
7.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
8.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
83.0% 9% better than avg State: 76.2%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.5% 24% better than avg State: 2.0%
Influenza Vaccine
83.3% 7% better than avg State: 78.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $42K State avg: $94K 55% better than avg
Number of Fines 3 State avg: 2.8
Compared to State Average Facility: $42K | State Avg: $94K
Penalty History

Showing all 3 penalties (Oct 2023 - Oct 2023)

Oct 30, 2023 Civil Money Penalty
$11K
Oct 30, 2023 Civil Money Penalty
$16K
Oct 30, 2023 Civil Money Penalty
$16K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Rhode Island Seniors

Program
State Program Name
Eligibility
Benefits
Rhode Island Home and Community Care Services
RI Medicaid HCCS
  • General: Age 65+ or disabled, Rhode Island resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $4,000 (individual, higher than most states).
  • RI Specifics: Higher asset limit; small state aids quicker processing.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Rhode Island Caregiver Support Program
RI NFCSP Respite
  • General: Caregiver of someone 60+ (or with dementia), Rhode Island resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • RI Specifics: Limited slots; urban focus due to small size.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
Rhode Island PACE
  • General: Age 55+, RI resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $4,000 (individual), $6,000 (couple) for Medicaid enrollees.
  • RI Specifics: Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
@Home Cost Share Program
Rhode Island @Home Cost Share
  • General: Age 65+, RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.
  • Income Limits (2025): ~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.
  • Asset Limits: Not strictly assessed; focus on income/need.
  • RI Specifics: Administered by Division of Elderly Affairs (DEA); complements Medicaid.
  • Services: Personal care (4-6 hours/week), homemaker services, respite (~5 days/year), transportation.
SSI Enhanced Assisted Living Program
Rhode Island SSI Enhanced AL
  • General: Age 65+ (or disabled), RI resident, SSI-eligible, living in approved AL facility.
  • Income Limits (2025): $943/month (SSI federal rate) + state supplement ($332/month).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • RI Specifics: Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.
  • Services: Financial aid (~$332/month extra) for AL costs (personal care, meals, activities).
Medicare Savings Program (MSP)
Rhode Island Medicare Savings Program
  • General: Age 65+ or disabled, RI resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • RI Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Rhode Island LIHEAP
  • General: Age 60+ prioritized, RI resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • RI Specifics: Covers gas, electric, oil; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
VA Aid and Attendance (A&A) and Housebound Benefits
Rhode Island VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, RI resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • RI Specifics: High veteran demand; supports rural/urban care needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Senior Farmers’ Market Nutrition Program (SFMNP)
Rhode Island SFMNP
  • General: Age 60+, RI resident, low-income.
  • Income Limits (2025): ~$2,322/month (individual, 185% FPL).
  • Asset Limits: Not assessed.
  • RI Specifics: Vouchers (~$50/season); serves ~10,000 annually.
  • Services: Vouchers (~$50/season) for fresh produce at approved markets.
Property Tax Relief for Seniors
Rhode Island Property Tax Relief Credit
  • General: Age 65+ (or disabled), RI resident, homeowner/renter, low-income.
  • Income Limits (2025): ~$35,000/year (household).
  • Asset Limits: Not assessed; income-focused.
  • RI Specifics: Credit up to $400; local exemptions vary by municipality.
  • Services: Tax credit (~$100-$400/year avg., depending on income).

Claim What’s Yours Financial Aid for Rhode Island Seniors

RI Medicaid HCCS

Rhode Island Home and Community Care Services

Requirements:
  • General:
    Age 65+ or disabled, Rhode Island resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $4,000 (individual, higher than most states).
  • RI Specifics:
    Higher asset limit; small state aids quicker processing.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
RI NFCSP Respite

Rhode Island Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), Rhode Island resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • RI Specifics:
    Limited slots; urban focus due to small size.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Rhode Island PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, RI resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $4,000 (individual), $6,000 (couple) for Medicaid enrollees.
  • RI Specifics:
    Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Rhode Island @Home Cost Share

@Home Cost Share Program

Requirements:
  • General:
    Age 65+, RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.
  • Income Limits (2025):
    ~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.
  • Asset Limits:
    Not strictly assessed; focus on income/need.
  • RI Specifics:
    Administered by Division of Elderly Affairs (DEA); complements Medicaid.
Benefits without Contact:
  • Services: Personal care (4-6 hours/week), homemaker services, respite (~5 days/year), transportation.
Rhode Island SSI Enhanced AL

SSI Enhanced Assisted Living Program

Requirements:
  • General:
    Age 65+ (or disabled), RI resident, SSI-eligible, living in approved AL facility.
  • Income Limits (2025):
    $943/month (SSI federal rate) + state supplement ($332/month).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • RI Specifics:
    Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.
Benefits without Contact:
  • Services: Financial aid (~$332/month extra) for AL costs (personal care, meals, activities).
Rhode Island Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, RI resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • RI Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Rhode Island LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, RI resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • RI Specifics:
    Covers gas, electric, oil; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Rhode Island VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, RI resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • RI Specifics:
    High veteran demand; supports rural/urban care needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Rhode Island SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, RI resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed.
  • RI Specifics:
    Vouchers (~$50/season); serves ~10,000 annually.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for fresh produce at approved markets.
Rhode Island Property Tax Relief Credit

Property Tax Relief for Seniors

Requirements:
  • General:
    Age 65+ (or disabled), RI resident, homeowner/renter, low-income.
  • Income Limits (2025):
    ~$35,000/year (household).
  • Asset Limits:
    Not assessed; income-focused.
  • RI Specifics:
    Credit up to $400; local exemptions vary by municipality.
Benefits without Contact:
  • Services: Tax credit (~$100-$400/year avg., depending on income).
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