Friendship Village Inpatient Care Home – Hospice of the Valley

Assisted Living Home

Friendship Village Inpatient Care Home – Hospice of the Valley

2525 E Southern Ave, Tempe, AZ 85282 View Map
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Overview of Friendship Village Inpatient Care Home – Hospice of the Valley

Friendship Village Palliative Care Unit at Hospice of the Valley excels in delivering a speedy approach to recovery for its residents. Community residents receive an efficient rehabilitative process to skilled nursing services that enhance their quality of life. The well-trained care staff delivers a multidisciplinary approach to nursing when providing tailored care– ensuring service with compassion, kindness, and professionalism.

Friendship Village also specializes in palliative and hospice care; they provide a team of medical professionals who excel in practicing physical therapy, occupational therapy, speech therapy, wound care, and restorative nursing. Seniors are encouraged to find comfort and stability in their temporary, home-like setting.

(480) 831-3281

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Arizona average: 3.3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Arizona average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Arizona average: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arizona average: 4.5/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 22m per day

This home provides 32% more nursing time per resident than the state average.

Arizona average: 4h 4m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 128

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Arizona average
Occupancy rate 93.9%
Residents per day (avg) 60
Occupancy rate
93.9%
Residents per day (avg)
60

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

69% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

31% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$75.5M
Surplus of revenue
$6.0M
Voluntary non-profit home Other
Home revenue
$75,504,840.00
Surplus of revenue
$6,045,486.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$24.3M
32.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$45.2M
Total costs $69.5M
Bed community size
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Date
January 1, 1999
License Expiration
January 31, 2026

Additional licensing details

License number: NCI-2646
CMS Certification Number: 35074
Qualification: Health Care

Ownership & operating entity

Friendship Village Inpatient Care Home – Hospice of the Valley is legally operated by Friendship Village Of Tempe, and administrated by JADYNE SCHMIDT.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Deborah Shumway, Manager

Care Services

Nursing Services
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

Private rooms
bright and comfortable common areas
contemporary furnishings

Programs & Activities

Specific Programs
Hospice Care, Dementia Care, Palliative Care, Pulmonary Care, Grief Support, Family Caregiver Support, Pediatric Services, Mindfulness, Music, Massage & Aromatherapy
Volunteer Programs
Yes
Operating Hours
24/7

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Friendship Village Inpatient Care Home – Hospice of the Valley

Assisted Living
Contact Friendship Village Inpatient Care Home – Hospice of the Valley

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

12 visits/inspections

10 complaint inspections

10 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Latest inspection

Date:June 6, 2025
Type:Complaint
Results:No deficiencies

30 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Assisted Living around Tempe

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Friendship Village Inpatient Care Home – Hospice of the Valley
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Tempe
128
Yes
A+
55
TEMPE LIFE CARE VILLAGE INC
93.9%
$72,432,980.00
$24,280,638.00
33.5%
59.70
2/5
5.3646
1/5
5/5
5/5
26
+161%
+32%
+29%
-
Inspirations of Tempe
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Tempe (Optimist Park SW)
115
Yes
-
68
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / Suite / 1 Bed / 2 Bed
Desert Marigold Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Tempe (Kiwanis Park)
-
No
C+
66
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Happy Foster Family Adult Care Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Tempe (Evergreen)
-
Yes
-
33
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
Summerfield at Jentilly
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Arizona (Sandahl)
-
No
-
49
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / Semi-Private Rooms

Places of interest near Friendship Village Inpatient Care Home – Hospice of the Valley

Address 5.5 miles from city center — 0.42 miles to nearest hospital (Banner Desert Medical Center)

Address 2525 E Southern Ave, Tempe, AZ 85282

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

172
Total Staff
115
Employees
57
Contractors
36,413
Total Hours (Quarter)
49
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse4510.2 Yes
Licensed Practical Nurse109.8 No
Certified Nursing Assistant689.4 Yes
Staff by Category
Administration
2 staff
3.2hs shift avg
Nursing Staff
129 staff
9.5hs shift avg
Physicians & Practitioners
7 staff
6hs shift avg
Therapy Services
21 staff
5.5hs shift avg
Activities & Recreation
6 staff
5.5hs shift avg
Social Services
3 staff
6.6hs shift avg
Dietary Services
4 staff
5.9hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
19.5%
of total hours from contractors
7,109 contractor hours this quarter
Certified Nursing Assistant: 12 Registered Nurse: 15 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 6 Speech Language Pathologist: 5 Qualified Social Worker: 3 Physical Therapy Aide: 5 Therapeutic Recreation Specialist: 6 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant56126815,83991100%9.4
Registered Nurse30154510,02291100%10.2
Licensed Practical Nurse100101,4028492%9.8
Clinical Nurse Specialist6061,38391100%6
Speech Language Pathologist0551,2287380%7.3
RN Director of Nursing6061,2087380%6.7
Respiratory Therapy Technician0668357178%3.5
Physical Therapy Assistant0337647785%5.6
Physical Therapy Aide0557396976%6.4
Therapeutic Recreation Specialist0667308189%5.5
Other Dietary Services Staff4046246369%5.9
Qualified Social Worker0335567582%6.6
Occupational Therapy Aide1014146976%6
Nurse Practitioner1013606066%6
Administrator1012165459%4
Occupational Therapy Assistant011501314%3.8
Medical Director011442730%1.6

Health Inspection History

Inspections
Total health inspections 6

Arizona average 6.3


Last Health inspection on Apr 2025

Total health citations 26
Citations per inspection
4.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 26 citations resulted from standard inspections; and 9 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arizona average

Arizona average: 0.1


Serious Health citations More info 0
100% better than Arizona average

Arizona average: 0.6

0 critical citations More info Arizona average: 0.1

0 serious citations More info Arizona average: 0.6

26 moderate citations More info Arizona average: 22.3

0 minor citations More info Arizona average: 0.2
Citations history (last 3 years)
Abuse/Neglect moderate citation Apr 01, 2025
Corrected

Care Planning moderate citation Apr 01, 2025
Corrected

Abuse/Neglect moderate citation Mar 20, 2025
Corrected

Abuse/Neglect moderate citation Mar 20, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
31 Total Residents
Medicare 30 (96.8%)
Private Pay/Other 1 (3.2%)
Programs & Services
Residents' Group
Family Member Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.2
47% worse than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.0
5% worse than Arizona average

Arizona average: 16.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.1%
43% worse than Arizona average

Arizona average: 11.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.7%
7% better than Arizona average

Arizona average: 15.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.1%
In line with Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.2%
192% worse than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.5%
49% worse than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.8%
261% worse than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.3%
108% worse than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
64% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
5% worse than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 76.0%
20% worse than Arizona average

Arizona average: 94.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
9% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
8% worse than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.7%
6% better than Arizona average

Arizona average: 87.3%

Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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