Inspection Reports for
Garden View Care Center at Dougherty Ferry

13612 BIG BEND RD, VALLEY PARK, MO, 63088-1447

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 4.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

15% better than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

8 6 4 2 0
2019
2022
2024

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jun 12, 2024

Visit Reason
The inspection was conducted due to a complaint investigation following an allegation of sexual abuse made by one resident (Resident #12) at the facility.

Complaint Details
The complaint involved an allegation of sexual abuse made by Resident #12 on 1/20/24. The facility investigated but concluded the allegation was unsubstantiated. The resident denied the allegations and was cognitively impaired with dementia. The facility did not report the incident to DHSS and failed to interview other residents or suspend the accused CNA during the investigation.
Findings
The facility failed to timely report the alleged sexual abuse and did not conduct a thorough investigation, as they failed to interview other residents and did not suspend the accused staff member. The allegation was ultimately determined to be unsubstantiated, but the facility did not report the incident to the Department of Health and Senior Services (DHSS) as required.

Deficiencies (2)
Failed to timely report suspected abuse after an allegation of sexual abuse by Resident #12.
Failed to conduct a thorough investigation into the allegation of sexual abuse, including failure to interview other residents and failure to suspend the accused staff member.
Report Facts
Residents sampled: 12 Census: 82 Total licensed capacity: 46 Safety checks frequency: 15

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) ACertified Nursing AssistantAccused staff member in sexual abuse allegation; provided shower to resident on day in question; was not suspended during investigation
Assistant Director of Nursing (ADON)Assistant Director of NursingNotified of allegation; reported to Director of Nursing and Administrator; did not suspend accused staff member
Director of Nursing (DON)Director of NursingReported to Social Worker and Administrator; unaware incident should have been reported to DHSS; concluded investigation within two hours
AdministratorAdministratorOversaw investigation; decided not to report allegation to DHSS; stated resident was newly admitted and family was not concerned

Inspection Report

Deficiencies: 5 Date: Nov 16, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to Minimum Data Set (MDS) assessments, wound care, food safety, infection prevention and control, and other care standards at Garden View Care Center at Dougherty Ferry.

Findings
The facility failed to complete and transmit timely MDS assessments for multiple residents, did not provide wound care according to physician orders for a resident with a skin tear, failed to ensure kitchen staff wore beard guards, and failed to ensure staff wore face coverings properly in resident areas during high COVID-19 community transmission.

Deficiencies (5)
Failure to ensure quarterly Minimum Data Set (MDS) assessments were completed timely for sampled residents.
Failure to encode and transmit MDS assessments timely for multiple residents.
Failure to provide appropriate wound care treatment and obtain physician orders for a skin tear on Resident #476.
Failure to ensure kitchen staff wore beard guards to prevent food contamination.
Failure to ensure staff wore face coverings properly in resident areas during high community transmission of COVID-19.
Report Facts
Residents sampled for MDS assessment review: 11 Residents with late MDS assessments: 4 Days late for discharge MDS transmission: 41 Days late for admission MDS transmission: 16 Dates dressing was not changed: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1LPNObserved wound care treatment and commented on treatment procedures for skin tear
Licensed Practical Nurse #2LPNProvided statements about wound care protocol and PPE training
Registered Nurse #1RNProvided statements about wound care treatment procedures
MDS CoordinatorDiscussed late MDS assessments and training
Director of NursingDONDiscussed expectations for MDS assessments, wound care, and infection control
Dietary Aide #1Dietary AideObserved not wearing beard guard in kitchen
Dietary ManagerDietary ManagerDiscussed PPE training and beard guard expectations
Activity Assistant #1AAObserved wearing surgical mask below nose while feeding resident
Dietary Aide #2Dietary AideObserved wearing surgical mask below nose while interacting with residents
Certified Nursing Assistant #1CNAObserved not wearing mask in resident common area
AdministratorAdministratorProvided statements on expectations for MDS, wound care, and infection control

Inspection Report

Routine
Deficiencies: 7 Date: Jul 11, 2019

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to resident dignity, hospice care orders, personal care, safety, food preparation, food storage, and infection control practices.

Findings
The facility was found deficient in multiple areas including failure to maintain resident dignity during meal service, incomplete hospice care orders, inadequate perineal care, unsecured razors in common areas, improper preparation of pureed food, failure to date fresh meat and use facial hair restraints in dietary, and lapses in infection control practices such as improper hand hygiene and storage of personal items.

Deficiencies (7)
Failure to ensure staff treat residents with respect and dignity by not removing soiled tablecloths and referring to residents as feeders.
Failure to ensure residents receiving hospice care had current physician orders and laboratory tests as ordered.
Failure to provide acceptable and thorough perineal care to a resident.
Failure to prevent resident access to razors in common spa rooms.
Failure to prepare mechanically altered food in a manner that preserved nutritive value, including use of water instead of recommended liquids.
Failure to ensure fresh meat was dated when placed in the walk-in refrigerator and dietary workers with beards wore facial hair restraints.
Failure to ensure staff used acceptable infection control practices during perineal care, improper storage of resident toothbrushes and commingling of used combs and brushes.
Report Facts
Residents in certified beds: 18 Current census: 65 Number of residents sampled: 8 Number of residents affected in hospice care deficiency: 4 Number of residents affected in perineal care deficiency: 1 Number of residents affected in razor access deficiency: all Number of residents affected in food preparation deficiency: 2 Number of residents affected in food storage and hygiene deficiency: all Number of residents affected in infection control deficiency: 1

Employees mentioned
NameTitleContext
Nurse GMentioned in relation to dignity issue and razor storage
AdministratorInterviewed regarding dignity issues, hospice orders, and razor storage
Director of NursingDirector of NursingInterviewed regarding dignity issues, hospice orders, perineal care, razor storage, infection control
[NAME] XDietary ManagerInterviewed regarding pureed food preparation and food storage
CNA ACertified Nurse AideObserved and interviewed regarding perineal care and infection control
CNA BCertified Nurse AideObserved and interviewed regarding perineal care and infection control
Dietary Aide IDietary AideObserved not wearing facial hair restraint

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