Inspection Report Summary
The most recent inspection on March 17, 2025, found no deficiencies during the complaint investigation. Earlier inspections generally showed a pattern of deficiencies related to tenant evaluations, service plans, and staff training, particularly in dementia-specific care and medication administration. Prior reports included a substantiated complaint involving inadequate service plans and nurse reviews for a tenant at risk of wandering, as well as a $500 civil penalty assessed in 2015 for medication diversion and related regulatory insufficiencies. Most complaint investigations were unsubstantiated, and enforcement actions were limited to the noted civil penalties. The facility’s recent inspections indicate improvement, with no deficiencies cited in the last several visits.
Deficiencies (last 12 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a March 2025 inspection.
Census over time
| Description |
|---|
| Failed to evaluate tenants' functional and health status prior to occupancy for 2 out of 3 tenants reviewed (Tenant #1, Tenant #2). |
| Failed to evaluate tenants' functional and health status within 30 days of occupancy for 2 out of 3 tenants reviewed (Tenant #1, Tenant #2). |
| Failed to complete an evaluation when a tenant exhibited a significant change in health status for 1 out of 4 discharged tenants reviewed (Tenant C1). |
| Failed to develop service plans based on the functional and health evaluations for 2 out of 3 tenants reviewed (Tenant #1, Tenant #2). |
| Failed to conduct a nurse review to monitor a tenant's health status at least every 90 days for 1 of 3 tenants reviewed (Tenant #1). |
| Name | Title | Context |
|---|---|---|
| Staff J | Wrote an alert for the RN regarding Tenant C1's urination pattern | |
| RN #2 | Registered Nurse | Reviewed alert and failed to complete health evaluation for Tenant C1 after significant change |
| Staff A | Notified RN #2 of changes in Tenant C1's behaviors prior to hospitalization |
| Description |
|---|
| Program failed to consistently follow policy and procedure related to dropped medications, affecting 1 tenant. |
| Program failed to complete nurse delegation training on service plan tasks for 4 of 4 staff who completed the task. |
| Program failed to complete evaluations as needed with significant change for 2 of 3 tenant files reviewed. |
| Program failed to develop service plans based on evaluations and update service plans as needed for 3 of 3 tenant files reviewed. |
| Program failed to provide dementia-specific education and training within 30 days of employment for 4 of 5 staff files reviewed. |
| Description |
|---|
| Program policies and procedures, including those for incident reports, were not followed, specifically regarding destruction of dropped medications. |
| Service plans were not individualized to identify tenants' needs and preferences for assistance, including failure to update plans for antibiotic treatment. |
| Food service personnel did not complete required orientation on sanitation and safe food handling or annual in-service training on food protection. |
| Dementia-specific education for program personnel was not completed as required, with several staff lacking minimum hours of continuing education. |
| Structural requirements were not met as chemicals in the dementia-specific unit were not secured in a locked cabinet. |
| Food service deficiencies included failure to check and document appropriate food temperatures during meal preparation and service. |
| Name | Title | Context |
|---|---|---|
| Staff B | Observed during medication pass dropping medication and not following destruction policy. | |
| Staff A | Registered Nurse | Did not follow procedure for dropped medication; involved in medication pass observations. |
| Staff D | Observed preparing food and failed to check food temperatures. | |
| Rose Boccella | Program Coordinator | Contact person for the Department of Inspections & Appeals. |
| Randee Blietz | Executive Director | Named in the demand letter and Plan of Correction response. |
| Description |
|---|
| Failure to develop a service plan for each tenant based on evaluations and to update the plan annually or as needed, specifically for Tenant #1 who exited the building unnoticed. |
| Failure to conduct a nurse review when a tenant with impaired decision-making ability eloped and returned after an unknown length of time, specifically Tenant #1. |
| Name | Title | Context |
|---|---|---|
| Rose Boccella | Program Coordinator | Contact person for the Department of Inspections & Appeals regarding the report and plan of correction. |
| Jim Friberg | Acting Bureau Chief, Adult Services Bureau | Signed the demand letter. |
| Randee Blietz | Executive Director | Named in the Plan of Correction response letter. |
| Description |
|---|
| Evaluations were not completed as needed within 30 days of occupancy or with significant change for tenants. |
| Service plans did not reflect increased falls, sleeping troubles, suicidal ideations, swelling, bruising, pain, or other identified tenant needs and were not updated as required. |
| Medications and treatments were not documented as administered or completed, and the effectiveness of medications was not documented. |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | Monitor | Conducted the monitoring visit |
| Description |
|---|
| A program shall evaluate each prospective tenant’s functional, cognitive and health status prior to the tenant’s signing the occupancy agreement and taking occupancy. |
| A program shall evaluate each tenant’s functional, cognitive and health status within 30 days of occupancy and annually thereafter. |
| A service plan shall be developed for each tenant based on the evaluations conducted and updated at least annually and whenever changes are needed. |
| The service plan shall be individualized and indicate tenant needs and preferences for assistance and nursing facility care if needed. |
| A nurse review shall be conducted at least every 90 days or after significant change for tenants receiving personal or health-related care. |
| Menus shall be planned to provide 100% of the daily recommended dietary allowances based on the number of meals provided by the program. |
| Name | Title | Context |
|---|---|---|
| Alecia Grove | Administrator | Administrator of Garden View Senior Community named in the report |
| Lori Miner | RN BSN | Monitor conducting the evaluation |
| Jim Berkley | Program Coordinator | Signed letter regarding certification |
| Description |
|---|
| Failure to evaluate each tenant's functional, cognitive, and health status within 30 days of occupancy and as needed thereafter. |
| Failure to update the service plan within 30 days of tenant's occupancy and as needed with significant changes. |
| Failure to report all accidents or unusual occurrences affecting tenants as incidents. |
| Name | Title | Context |
|---|---|---|
| Alecia Grove | Executive Director | Named in relation to tenant discharge and administrative decisions |
| Stephanie Cummins | Monitor | Conducted the complaint investigation |
| Jim Berkley | Program Coordinator, Adult Services Bureau | Signed cover letter for the report |
| Description |
|---|
| The program did not consistently complete evaluations of tenants within 30 days of occupancy and with significant changes in status. |
| The program did not individualize service plans to meet specific tenant needs or update plans with changes in tenant status. |
| The program did not maintain transportation vehicles with required safety equipment including first-aid kits, fire extinguishers, and safety triangles. |
| The program did not consistently request or document child and dependent adult abuse record checks prior to hiring employees. |
| Name | Title | Context |
|---|---|---|
| Joyce Kix | RN | Monitor conducting the evaluation |
| Alecia Grove | Director | Facility director named in report |
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