Inspection Reports for Gardens Care Senior Living – Scottsdale
9185 E Desert Cove Ave, Scottsdale, AZ 85260, AZ, 85260
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Inspection Report
Complaint Investigation
Capacity: 118
Deficiencies: 3
Sep 23, 2025
Visit Reason
State-compiled facility profile showing 5 inspections from 2024-09 to 2025-09 with deficiency history and complaint investigations.
Findings
Across multiple inspections, deficiencies were found related to failure to document assisted living services, failure to ensure resident safety and dignity, and issues with caregiver response to resident calls. Several complaint investigations resulted in substantiated findings and employee suspensions or terminations.
Complaint Details
Complaint investigations were conducted on 9/23/2025, 8/19/2025, 7/17/2025, and 1/8/2025 with deficiencies found in the 9/23/2025 and 7/17/2025 inspections related to service documentation and resident safety and dignity.
Deficiencies (3)
| Description |
|---|
| R9-10-808.C.1.a-g. Service Plans; C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident’s service plan; b. Is only assigned to provide the assisted living services the caregiver or assistant caregiver has the documented skills and knowledge to perform; c. Provides assistance with activities of daily living according to the resident’s service plan; d. If applicable, suggests techniques a resident may use to maintain or improve the resident’s independence in performing activities of daily living; e. Provides assistance with, supervises, or directs a resident’s personal hygiene according to the resident’s service plan; f. Encourages a resident to participate in activities planned according to subsection (E); and g. Documents the services provided in the resident’s medical record; and |
| R9-10-803.A.10. Administration; A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm. |
| R9-10-810.B.1. Resident Rights; B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration; |
Report Facts
Inspections on page: 5
Total deficiencies: 3
Complaint inspections: 4
Total capacity: 118
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Tara Wallace | Executive Director | Named as person responsible in deficiencies related to service documentation and resident safety/dignity |
| E4 | Caregiver | Named in deficiency related to failure to respond to resident calls and risk to resident safety |
| E6 | Caregiver | Named in deficiency related to failure to respond to resident calls and risk to resident safety |
| E1 | Interviewed as part of investigations regarding deficiencies |
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