Inspection Reports for GenCare Lifestyle Lynnwood at Scriber Gardens

The inspection was conducted due to a complaint that the Named Resident (NR) left the Assisted Living Facility (ALF) and went missing.

The ALF failed to include in their assessment that the NR was able to leave the facility unsupervised. The NR was returned by police the next day. The ALF updated the care plan and corrected the assessment failure for newly admitted residents. A consultation was issued under WAC 388-78A-2090 (6)(d) Full assessment topics.

The Named Resident left the Assisted Living Facility and went missing. The NR was brought back by police the next day. The ALF was found to have failed in assessment related to the NR's ability to leave unsupervised.

The inspection was a follow-up complaint investigation triggered by allegations including a resident fall and inappropriate touching by staff, as well as failure to report incidents to the Complaint Resolution Unit Hotline.

The facility was found to have failed to report multiple unwitnessed falls with injuries to the Complaint Resolution Unit Hotline, resulting in a citation for noncompliance with WAC 388-78A-2630(1)(a). The allegation of inappropriate touching was not substantiated. The follow-up inspection found no deficiencies and the facility met licensing requirements.

The complaint involved a Named Resident (NR) who had multiple unwitnessed falls with injuries and an allegation that a Named Staff (NS) touched the NR inappropriately. The facility failed to report the falls to the Complaint Resolution Unit Hotline, which was cited as a failed provider practice. The inappropriate touching allegation was investigated and not substantiated.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to infection control and other licensing laws.

The follow-up inspection found no deficiencies and confirmed that previously cited deficiencies related to infection control and compliance with licensing laws were corrected. The prior complaint investigation found failures in reporting COVID-19 cases and outbreak management, resulting in citations.

Complaint investigation found multiple residents sick with symptoms compatible with COVID-19; the facility failed to quarantine sick residents, failed to report cases to the Department of Health, and failed to investigate a potential outbreak. Citation issued for noncompliance with WAC 388-78A-2650 (3) Reporting Fires and Incidents and WAC 388-78A-2371 (1) Investigations.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements. The report details prior deficiencies related to food and nutrition services, medication management, investigations, and reporting abuse and neglect, all of which were corrected.

The inspection was conducted as a complaint investigation based on allegations of long call wait times resulting in resident falls and delays in care, as well as concerns about short staffing with only one caregiver overnight.

The investigation found that the facility's call pendant system was unreliable, with 3 of 3 sampled residents experiencing nonfunctioning or missing pendants, leading to delayed staff response and increased risk of injury. The facility was also short staffed and continuously hiring, contributing to long wait times for assistance. Citations were issued for noncompliance with communication system regulations.

The complaint investigation was substantiated with findings that residents experienced long call wait times due to malfunctioning or missing call pendants, resulting in falls and delayed care. The facility was also short staffed with only one caregiver overnight.

The Office of the State Fire Marshal conducted an inspection at the facility to assess compliance with fire protection and safety codes.

The inspection identified multiple violations related to fire detection and alarm systems, sprinkler system maintenance, commercial cooking system signage, fire alarm testing, fire department connection testing, carbon monoxide detector testing, and emergency lighting activation. The facility was disapproved due to these deficiencies.

The inspection was conducted as a complaint investigation triggered by allegations including medication errors, inadequate staffing, locked resident rooms, and lack of executive director.

The investigation found a medication error where a resident was given wrong medications due to staff distraction, and medications were given crushed without physician orders, constituting a failed practice. Other allegations such as locked rooms, wandering resident, and staffing were found to be adequately addressed. The facility hired a new Executive Director during the investigation period.

The complaint involved seven allegations including wrong medications given to a resident, lack of resident identifiers, resident found on floor in another resident's room, inadequate staffing, locked resident rooms, inconsistent blood pressure monitoring, and absence of an Executive Director. The complaint was substantiated with a failed practice identified related to medication alteration.