Inspection Reports for Ginter Hall South

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-10-20 regarding allegations related to resident accommodations, buildings and grounds, and complaint investigation standards.

The investigation included a tour of the facility, interviews with staff, and review of maintenance and pest control documentation. The evidence gathered did not support the allegations of non-compliance with standards or law.

Complaint received on 2025-10-20 regarding allegations in resident accommodations, buildings and grounds, and complaint investigation. The complaint was not substantiated based on the inspection findings.

The inspection was conducted following a self-reported incident received by VDSS Division of Licensing on 09/14/2025 regarding allegations in resident care, additional requirements for adults with serious cognitive impairments, and protection of adults and reporting.

The investigation did not support the self-report of non-compliance with standards or law. The inspector reviewed incident and police reports, resident records, and facility policies, and conducted interviews and a physical plant tour.

The inspection was conducted as a complaint-related investigation following a self-reported incident received by VDSS Division of Licensing regarding allegations in resident care and accommodations.

The investigation supported the self-report of non-compliance with standards or law, resulting in violations issued. Specifically, a deficiency was found where the alarm in the Memory Care Unit only sounded in the unit's hallway and was not heard throughout the unit, delaying staff awareness of a resident elopement.

The visit was complaint-related and substantiated as the evidence supported the self-report of non-compliance. The violation was not related to the complaint/self-report but identified during the investigation.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 06/04/2025 regarding allegations in resident care, accommodations, buildings and grounds, and complaint investigation.

The investigation found no evidence to support the allegations of non-compliance with standards or law. Both elevators were operational, staff disciplinary actions and training were reviewed, and no violations were issued.

Complaint investigation related to allegations in resident care, accommodations, buildings and grounds. The evidence did not support the allegations of non-compliance.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-05-13 regarding allegations related to staffing and supervision, resident care and related services, resident accommodations, and complaint investigation.

The investigation found no evidence to support the allegation that a staff member was asleep on duty. The facility's internal investigation and policies were reviewed, and ongoing training for direct care and overnight staff was planned. No violation notice was issued.

Complaint was received on 2025-05-13 regarding staffing and supervision, resident care, resident accommodations, and complaint investigation. The evidence gathered did not support the allegations of non-compliance.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-01-17 regarding allegations in multiple areas including administration, staffing, resident care, accommodations, buildings and grounds, emergency preparedness, and complaint investigation.

The investigation did not support the allegations of non-compliance with standards or law. The inspector reviewed staff records, conducted interviews, toured the facility, and found adequate PPE supplies and a pest control contract in place.

Complaint received on 2025-01-17 alleging issues in administration, staffing, resident care, accommodations, buildings and grounds, emergency preparedness, and complaint investigation. The evidence gathered did not support the allegations.

The inspection was a monitoring visit conducted to review compliance with various regulatory provisions and standards for the assisted living facility.

The inspection found no violations of applicable standards or laws. The licensing inspector conducted a thorough tour, reviewed records, observed activities, and monitored safety systems without identifying deficiencies.

The inspection was a Renewal Mandated Inspection conducted to evaluate compliance with applicable standards and licensing requirements.

The inspection found no violations with applicable standards or laws. The licensing inspector completed a tour of the facility, reviewed resident and staff records, conducted interviews, and observed various facility operations.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2023-07-25 regarding allegations in the areas of Administration and Administrative Services, Accommodations and Related Provisions, and Building and Grounds.

The investigation found no evidence to support the allegations of non-compliance with standards or law. Observations included building and grounds, resident rooms, and facility maintenance and cleanliness, with systems inspected to prevent resident elopement.

Complaint received on 2023-07-25 regarding Administration and Administrative Services, Accommodations and Related Provisions, and Building and Grounds. The allegations were not substantiated based on the evidence gathered during the investigation.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2023-05-16 regarding allegations in Building and Grounds, Personnel, Staffing and Supervision, Resident Care and Related Services Accommodations and Resident Accommodations and Related Services.

The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. The licensing inspector completed a tour of the physical plant and conducted interviews with residents and staff.

Complaint related inspection triggered by allegations received on 2023-05-16. The investigation did not substantiate the allegations.

The inspection was a renewal visit to assess compliance with applicable standards and laws for the assisted living facility.

The inspection found non-compliance with a standard related to obtaining written approval prior to placing a resident in a safe, secure environment. The facility failed to have documentation of written approval for resident #4 at the time of admission, which was later completed on the day of inspection.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 10/21/22 regarding allegations in the areas of Staffing and Supervision, Personnel, Building and Grounds, Resident Care and Related Services, and Resident Accommodations and Related Services.

The inspection found no violations with applicable standards or laws after a tour of the facility, interviews with residents and staff, and review of the physical plant.

Complaint was received on 10/21/22 regarding allegations in Staffing and Supervision, Personnel, Building and Grounds, Resident Care and Related Services, and Resident Accommodations and Related Services. The inspection determined no violations.

A complaint was received by VDSS Division of Licensing on 2022-09-26 regarding allegations in the areas of Staffing, Resident Care and Related Services, and Building and Grounds.

The allegations were investigated during a previous inspection on 2022-08-29; therefore, there was no determination of non-compliance with applicable standards or law.

Complaint related to allegations in Staffing, Resident Care and Related Services, and Building and Grounds. The complaint was investigated previously with no non-compliance found.

The inspection was conducted as a complaint investigation following a complaint received on 2022-09-12 regarding allegations in multiple areas including Administration, Personnel, Staffing, Building and Grounds, Resident Accommodations, and Resident Care. Additionally, a monitoring inspection was completed to follow up on a self-reported incident from 2022-08-29.

The inspection found multiple deficiencies related to staff documentation, medication administration, individualized service plans, and evidence of bed bug infestation in resident rooms. Some staff lacked proper certifications or had expired registrations, and medications were not always administered according to physician orders. The facility was not free of infestations of insects and vermin, with bed bug evidence found in two resident rooms.

Complaint was received by VDSS Division of Licensing on 2022-09-12 regarding allegations in Administration, Personnel, Staffing, Building and Grounds, Resident Accommodations, and Resident Care. The complaint was substantiated with findings including lack of staff certifications, expired medication aide registration, medication administration errors, and bed bug infestations.

A monitoring inspection was conducted to follow-up on a self-reported incident on 8/29/2022, with a subsequent complaint received regarding the incident from the VDH.

The evidence gathered during the inspection did not determine any non-compliance with applicable standards or law at this time.

A monitoring inspection was initiated to review compliance with applicable standards and laws, including review of resident and staff records, medication administration, certifications, background checks, sanitation, and emergency preparedness.

The inspection found no violations with applicable standards or law; no deficiencies were issued.

A monitoring inspection was initiated due to a state of emergency health pandemic declared by the Governor of Virginia, conducted remotely to ensure compliance with assisted living standards and regulations.

The inspection reviewed resident and staff records, background checks, and other required documents, determining no violations with applicable standards or law.