Inspection Reports for Glassford Place Senior Living
7509 E Long Look Dr, Prescott Valley, AZ 86314, United States, AZ, 86314
Back to Facility ProfileDeficiencies per Year
28
21
14
7
0
Severe
High
Moderate
Low
Unclassified
Inspection Report
Enforcement
Deficiencies: 0
Nov 28, 2025
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State-compiled enforcement action report for GLASSFORD PLACE detailing enforcement action #00146544 with payment and completion status.
Findings
The enforcement action was completed with a penalty amount of $750.00 paid in full by the due date of 11/28/2025.
Report Facts
Total fines: 750
Inspection Report
Complaint Investigation
Capacity: 47
Deficiencies: 27
Oct 27, 2025
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State-compiled facility profile showing 7 inspections from 2023-04-10 to 2025-10-27 with deficiency history including complaint and annual compliance inspections.
Findings
Across all inspections, multiple deficiencies were found including failure to report suspected abuse, incomplete documentation of services, lack of proper training and certification for caregivers, inadequate safety and emergency procedures, and improper storage of toxic materials. Several deficiencies were repeat citations, indicating ongoing compliance issues.
Complaint Details
The page includes multiple complaint investigations with deficiencies cited during on-site investigations of complaints numbered 00148788, 00145739, 00140659, 00138951, 00145727, AZ00212071, AZ00210712, AZ00217094, AZ00213567, AZ00202157, AZ00204189, AZ00207927, AZ00187802, AZ00189201, AZ00189460, and AZ00201593.
Deficiencies (27)
| Description |
|---|
| R9-10-803.J.1-6. Administration: Failed to report suspected abuse of a resident according to Arizona Revised Statutes (A.R.S.) § 46-454. |
| R9-10-808.C.1.g. Service Plans: Failed to ensure caregiver documented services provided in residents' medical records for four residents. |
| R9-10-811.C.18. Medical Records: Failed to document residents' orientation to facility exits and evacuation routes for four residents. |
| R9-10-819.A.4. Emergency and Safety Standards: Failed to conduct and document disaster drills on each shift at least quarterly. |
| R9-10-819.A.5.a. Emergency and Safety Standards: Failed to conduct and document evacuation drills at least semiannually. |
| R9-10-820.A.11. Environmental Standards: Failed to maintain poisonous or toxic materials in locked, labeled containers inaccessible to residents. |
| A. A manager shall ensure that: 1.a. Premises and equipment are cleaned and disinfected per policies to prevent infection: Observed feces in toilet bowl in resident room. |
| A. A manager shall ensure that: 11. Poisonous or toxic materials are stored in locked areas inaccessible to residents: Observed unsecured chemicals in resident room. |
| E. A manager shall ensure documentation required by this Article is provided to the Department within two hours after a Department request: Failed to provide timely documentation. |
| A. A manager shall ensure a caregiver provides documentation of completion of approved caregiver training program: One caregiver lacked valid certification. |
| A. A manager shall ensure an assistant caregiver interacts with residents under supervision of manager or caregiver: Multiple staff worked unsupervised without valid certification. |
| A. A manager shall ensure resident has written service plan completed within 14 days of acceptance: One resident's plan was not completed timely. |
| A. A manager shall ensure resident's written service plan includes level of service expected: One resident's plan lacked this information. |
| C. A manager shall ensure caregiver or assistant caregiver documents services provided in resident's medical record: One resident's documentation incomplete. |
| B. A manager shall ensure medication administered complies with medication order: Two residents had medication administration issues including missing orders and missed doses. |
| 36-420. Health care institutions; CPR and first aid policies: Facility policies could prevent employees from providing CPR and first aid. |
| 36-420.01. Health care institutions; fall prevention training: Failed to administer fall prevention training to two staff members. |
| A. A governing authority shall ensure compliance with A.R.S. § 36-411: Failed to make documented good faith efforts to contact previous employers for three personnel. |
| A. A manager shall ensure caregiver provides documentation of completion of approved training program: One caregiver's certificate was invalid or unapproved. |
| A. A manager shall ensure caregiver or assistant caregiver receives orientation specific to duties before providing services: Three caregivers lacked orientation documentation. |
| A. A manager shall ensure caregiver provides valid CPR certification specific to adults: One caregiver had online CPR certification without demonstration of skills. |
| B. A manager shall ensure before acceptance, resident submits documentation dated within 90 days and signed by authorized medical professional: Two residents' documentation incomplete or unsigned. |
| A. A manager shall ensure resident has written service plan signed and dated by resident or representative when developed and updated: Three residents' plans lacked signatures or dates. |
| C. A manager shall ensure caregiver or assistant caregiver documents services provided in resident's medical record: One resident's documentation incomplete for dressing and grooming services. |
| B. A manager shall ensure medication administered is documented and complies with orders: One resident had missed medications and false documentation. |
| C. A manager shall ensure food is free from spoilage, filth, or contamination: Observed insects in sugar container in storage room. |
| C. A manager shall ensure food is protected from potential contamination: Observed open bags, moldy potatoes, and unsealed food items in storage. |
Report Facts
Inspections on page: 7
Total deficiencies: 32
Complaint inspections: 7
Total capacity: 47
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara Stein | Executive Director | Named as person responsible for deficiencies in multiple inspections |
| E1 | Interviewed and referenced in multiple deficiency findings | |
| E2 | Interviewed and referenced in multiple deficiency findings | |
| E3 | Caregiver/Medication Technician | Referenced in deficiencies related to skills documentation |
| E4 | Caregiver/Medication Technician | Referenced in deficiencies related to certification, supervision, and CPR training |
| E5 | Assistant Caregiver/Medication Technician | Referenced in deficiencies related to supervision and orientation |
| E6 | Caregiver | Referenced in deficiencies related to training, certification, and medication administration |
| E7 | Assistant Caregiver | Referenced in deficiencies related to training and supervision |
| Compliance Officer | Conducted observations and interviews cited in findings |
Inspection Report
Enforcement
Deficiencies: 0
Oct 17, 2025
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State-compiled enforcement action report for GLASSFORD PLACE detailing enforcement action #00136954 with payment and completion status.
Findings
The report documents an enforcement action completed with a fine of $500.00 paid in full by the due date. No deficiencies or inspection findings are detailed on this page.
Report Facts
Total fines: 500
Inspection Report
Enforcement
Deficiencies: 2
Sep 24, 2025
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The inspection was conducted to address enforcement actions related to deficiencies found at the assisted living facility Glassford Place, including repeat violations from prior inspections.
Findings
The facility was found to have repeat deficiencies including failure to document caregiver services in residents' medical records and failure to properly store poisonous or toxic materials, posing risks to resident health and safety. Civil fines totaling $750 were assessed.
Deficiencies (2)
| Description |
|---|
| The manager failed to ensure the caregiver documented the services provided in the resident's medical record for four of the four residents reviewed. |
| The manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were maintained in a locked area and inaccessible to residents. |
Report Facts
Civil fines total: 750
Penalty amount: 500
Penalty amount: 250
Residents reviewed: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara Stein | Licensee/Director/Provider | Named in enforcement agreement and signed enforcement notification of rights |
| Dawn Butler | Bureau Chief | Signed enforcement agreement form |
| Thomas Salow | Assistant Director | Signed enforcement agreement form |
| Aaron Telles | Deputy Bureau Chief | Listed on enforcement agreement form |
| Laura Redpath | Compliance Officer Supervisor | Signed enforcement agreement form |
Inspection Report
Enforcement
Deficiencies: 0
Jun 17, 2024
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State-compiled enforcement action report for GLASSFORD PLACE detailing enforcement action #00112221 with payment and completion status.
Findings
The facility was subject to an enforcement action resulting in a $1,500 fine which has been paid and the action completed as of 2024-06-17.
Report Facts
Total fines: 1500
Inspection Report
Enforcement
Deficiencies: 0
May 21, 2024
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State-compiled enforcement action report for GLASSFORD PLACE detailing enforcement action #00111194 with payment and completion status.
Findings
The report documents an enforcement action completed with a penalty payment of $2,500.00 and no additional inspection or deficiency details provided.
Report Facts
Total fines: 2500
Inspection Report
Enforcement
Deficiencies: 7
Apr 2, 2024
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The inspection was conducted due to enforcement concerns involving three unsupervised assistant caregivers, no service plan for one resident, and five repeat citations.
Findings
The facility was found to have multiple violations including failure to ensure required documentation, caregiver training, supervision, service plans, and medication administration compliance, resulting in civil fines totaling $2500.
Deficiencies (7)
| Description |
|---|
| The manager failed to ensure required documentation was provided within two hours of a Department request. |
| The manager failed to ensure one of three sampled employees working as caregivers provided documentation of completion of an approved caregiver training program. |
| The manager failed to ensure two assistant caregivers (and one uncertified caregiver) interacted with residents only under the direct supervision of a manager or certified caregiver. |
| The manager failed to ensure one of three sampled residents had a written service plan. |
| The manager failed to ensure the service plan for one of three sampled residents included the level of service the resident was expected to receive. |
| The manager failed to ensure services provided to one of three sampled residents were documented in the resident's medical record. |
| The manager failed to ensure medication administered to two of three sampled residents was administered in compliance with a medication order. |
Report Facts
Civil fines total: 2500
Number of repeat citations: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara Stein | Licensee/Director/Provider | Signed enforcement agreement and acknowledged rights |
Inspection Report
Enforcement
Deficiencies: 2
Oct 18, 2023
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Inspection conducted on October 18, 2023, due to concerns about caregiver training documentation and CPR training compliance.
Findings
The inspection found that one caregiver had an invalid training certificate and another employee completed CPR training online only without a demonstration of skills, resulting in enforcement actions and civil fines.
Deficiencies (2)
| Description |
|---|
| One employee working as a caregiver did not have valid documentation of completion of an approved caregiver training program. |
| One employee's CPR training included only online training without a demonstration of ability to perform CPR. |
Report Facts
Civil fines total: 1000
Penalty amount: 500
Penalty amount: 500
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lorenzo Rincon | Licensee/Director/Provider | Signed enforcement agreement form related to the violations. |
Inspection Report
Enforcement
Deficiencies: 0
Jul 11, 2023
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State-compiled enforcement action report for GLASSFORD PLACE detailing enforcement action and payment schedule.
Findings
The report documents an enforcement action completed with a penalty payment of $750.00. No specific deficiencies or inspection findings are detailed.
Report Facts
Total fines: 750
Inspection Report
Enforcement
Deficiencies: 2
Apr 10, 2023
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The document relates to enforcement actions taken against Glassford Place due to violations found during an inspection conducted on April 10, 2023.
Findings
The facility was found to have violations including failure to verify caregiver skills for four of five personnel and retaining an individual with a behavioral health issue without proper care. Civil fines totaling $750.00 were assessed.
Deficiencies (2)
| Description |
|---|
| Failure to ensure a caregiver's or assistant caregiver's skills and knowledge were verified and documented before providing physical health services for four of five applicable personnel. |
| Retained an individual whose primary condition required assisted living services for a behavioral health issue, for one of four residents sampled. |
Report Facts
Civil fine amount: 750
Personnel affected: 4
Residents sampled: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lorenzo Rimon | Licensee/Director/Provider | Signed enforcement agreement form |
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