Inspection Reports for GlenBrook Health Center

An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for Glenbrook Assisted Living Facility.

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and documentation were present and in order.

The visit was an unannounced Case Management visit in response to a self-reported incident where a resident left the facility unassisted.

The resident was located and assisted back into the facility within 7 minutes with no injuries. No health or safety issues were identified and no deficiencies were cited or observed during the visit.

An unannounced required one-year inspection was conducted to evaluate compliance with licensing regulations at Glenbrook Assisted Living Facility.

The inspection found the facility to be in full compliance with no deficiencies cited. The facility was clean, well-maintained, and residents were treated with dignity. Safety systems were operational and staff records were complete.

An unannounced complaint investigation was conducted following a complaint alleging neglect/lack of supervision resulting in resident injury at Glenbrook Assisted Living Facility.

The investigation found no preponderance of evidence to prove the alleged neglect or lack of supervision causing injury. Interviews and record reviews did not corroborate the allegation, resulting in an unsubstantiated finding.

The complaint alleged neglect/lack of supervision resulted in injury to Resident 1, who had a large bruise on the left arm. The allegation was unsubstantiated after interviews with staff, residents, and an outside medical provider could not verify the cause of the injury.

Licensing Program Analyst Tammer de los Santos visited the facility to conduct an annual required licensing inspection.

The inspection verified compliance with infection control practices including universal entry screening, visitor sign-in policy, hand hygiene promotion, face coverings worn by staff, and availability of hand sanitizer and visitation area. No deficiencies were cited during the visit.

An unannounced case management visit was conducted following the facility's report of a resident death on May 11, 2022.

No deficiencies were cited during the visit. The Licensing Program Analyst toured the facility, conducted staff interviews, and reviewed records.

An unannounced complaint investigation was conducted regarding an allegation that facility staff were accepting tips from residents.

The investigation found no evidence that staff were accepting tips from residents. The facility enforces a no tipping policy and participates in a voluntary, anonymous Resident Gift Fund sponsored by the Resident Council, which does not involve staff in collection. The allegation was unsubstantiated.

The complaint alleged that staff were accepting tips from residents. The investigation included interviews and record reviews and concluded the allegation was unsubstantiated.

An unannounced case management virtual visit was conducted due to the COVID-19 pandemic following a self-reported incident involving a resident who was hospitalized with an injury and subsequently passed away.

No deficiencies were cited during the visit after reviewing facility records and interviewing staff.

The visit was an unannounced Case Management Visit conducted in response to the death of Resident 1 (R1).

No immediate health or safety issues were observed during the tour of the facility. No deficiencies were cited or observed at the visit.

An unannounced case management visit was conducted to provide technical assistance and review the facility's COVID-19 mitigation plan via a virtual FaceTime visit due to COVID-19 restrictions.

During the visit, the Licensing Program Analyst toured the facility and interviewed the Administrator. No deficiencies were issued during this visit.

The visit was an unannounced Case Management visit due to an incident report received at the San Diego Regional Office on March 3, 2021.

During the visit, a brief tour of the facility, a health and safety check of the residents, and record review were conducted. No deficiencies were cited during the visit, but further investigation is necessary and future visits may be required.

Visit triggered by an incident report received on March 3, 2021. No deficiencies were cited during this visit.

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