Most inspections found no deficiencies, with the facility consistently clean, well-maintained, and compliant with safety and infection control standards. Several complaint investigations were unsubstantiated, including allegations of neglect and improper staff behavior. The most recent report from December 6, 2024, was perfect with no deficiencies cited. The facility responded effectively to incidents such as residents leaving unassisted, with no harm or safety issues identified. Overall, the record shows a stable environment with no enforcement actions or fines listed in the available reports.
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for Glenbrook Assisted Living Facility.
Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and documentation were present and in order.
Employees Mentioned
Name
Title
Context
Sadie Harness
Executive Director
Met during inspection and named in relation to facility condition and compliance
The visit was an unannounced Case Management visit in response to a self-reported incident where a resident left the facility unassisted.
Findings
The resident was located and assisted back into the facility within 7 minutes with no injuries. No health or safety issues were identified and no deficiencies were cited or observed during the visit.
Report Facts
Time resident was missing: 7
Employees Mentioned
Name
Title
Context
Sadie Harness
Administrator
Met with Licensing Program Analyst during the visit and involved in the exit interview
An unannounced required one-year inspection was conducted to evaluate compliance with licensing regulations at Glenbrook Assisted Living Facility.
Findings
The inspection found the facility to be in full compliance with no deficiencies cited. The facility was clean, well-maintained, and residents were treated with dignity. Safety systems were operational and staff records were complete.
An unannounced complaint investigation was conducted following a complaint alleging neglect/lack of supervision resulting in resident injury at Glenbrook Assisted Living Facility.
Findings
The investigation found no preponderance of evidence to prove the alleged neglect or lack of supervision causing injury. Interviews and record reviews did not corroborate the allegation, resulting in an unsubstantiated finding.
Complaint Details
The complaint alleged neglect/lack of supervision resulted in injury to Resident 1, who had a large bruise on the left arm. The allegation was unsubstantiated after interviews with staff, residents, and an outside medical provider could not verify the cause of the injury.
Report Facts
Facility capacity: 95Census: 68
Employees Mentioned
Name
Title
Context
Sadie Harness
Administrator
Met with Licensing Program Analyst during complaint investigation and exit interview
The visit was conducted in response to an LIC624 Incident Report regarding a resident who went AWOL from the facility without staff witnessing. The purpose was to investigate the incident and verify resident safety.
Findings
The resident was found unharmed and wearing a 'wander guard' device after the incident. The facility had appropriate safety measures including proximity sensors and staff observation protocols. No deficiency was cited during the visit.
Complaint Details
The complaint involved a resident who went AWOL early morning on 04/24/2023. The resident was returned safely by police. The investigation found no evidence of failure in assessment or observation by staff.
Licensing Program Analyst Tammer de los Santos visited the facility to conduct an annual required licensing inspection.
Findings
The inspection verified compliance with infection control practices including universal entry screening, visitor sign-in policy, hand hygiene promotion, face coverings worn by staff, and availability of hand sanitizer and visitation area. No deficiencies were cited during the visit.
Employees Mentioned
Name
Title
Context
Kahina Hadibi
Director
Facility Director who granted entry and participated in exit interview.
Tammer de los Santos
Licensing Program Analyst
Conducted the annual required licensing inspection.
An unannounced complaint investigation was conducted regarding an allegation that facility staff were accepting tips from residents.
Findings
The investigation found no evidence that staff were accepting tips from residents. The facility enforces a no tipping policy and participates in a voluntary, anonymous Resident Gift Fund sponsored by the Resident Council, which does not involve staff in collection. The allegation was unsubstantiated.
Complaint Details
The complaint alleged that staff were accepting tips from residents. The investigation included interviews and record reviews and concluded the allegation was unsubstantiated.
Report Facts
Facility capacity: 95Census: 69
Employees Mentioned
Name
Title
Context
Kristina Ryan
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Sadie Harness
Administrator
Facility administrator involved in investigation and receipt of report
An unannounced case management virtual visit was conducted due to the COVID-19 pandemic following a self-reported incident involving a resident who was hospitalized with an injury and subsequently passed away.
Findings
No deficiencies were cited during the visit after reviewing facility records and interviewing staff.
Report Facts
Capacity: 95Census: 70
Employees Mentioned
Name
Title
Context
Sadie Harness
Administrator
Met with Licensing Program Analyst during the visit and involved in exit interview
Kristina Ryan
Licensing Program Analyst
Conducted the unannounced case management virtual visit
An unannounced case management visit was conducted to provide technical assistance and review the facility's COVID-19 mitigation plan via a virtual FaceTime visit due to COVID-19 restrictions.
Findings
During the visit, the Licensing Program Analyst toured the facility and interviewed the Administrator. No deficiencies were issued during this visit.
Employees Mentioned
Name
Title
Context
Sadie Harness
Administrator
Met with Licensing Program Analyst during the visit
The visit was an unannounced Case Management visit due to an incident report received at the San Diego Regional Office on March 3, 2021.
Findings
During the visit, a brief tour of the facility, a health and safety check of the residents, and record review were conducted. No deficiencies were cited during the visit, but further investigation is necessary and future visits may be required.
Complaint Details
Visit triggered by an incident report received on March 3, 2021. No deficiencies were cited during this visit.
Employees Mentioned
Name
Title
Context
Sadie Harness
Executive Director
Met during the visit and participated in the exit interview.
Alexandre Vo
Licensing Program Manager
Conducted the unannounced Case Management visit.
Simon Jacob
Licensing Program Manager
Named as Licensing Program Manager on the report.
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