Inspection Reports for Golden Bridges Senior Care Services
1175 Green St SE, Conyers, GA 30012, United States, GA, 30012
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Inspection Report
Complaint Investigation
Deficiencies: 0
May 20, 2025
Visit Reason
The purpose of this visit was to investigate intake #GA50002292.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake #GA50002292 with no rule violations cited.
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 13, 2025
Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00251435 and #GA00252912.
Findings
No rule violations were cited as a result of this inspection.
Complaint Details
Investigation was completed on 2025-03-13 with no rule violations found.
Inspection Report
Complaint Investigation
Deficiencies: 1
Oct 10, 2024
Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate complaint intakes #GA00249725 and #GA00149720.
Findings
The facility failed to completely fill out an incident report for one sampled resident who had a fall on 08/02/2024. Specifically, the incident report lacked documentation that the family or responsible party was notified of the incident, with missing date and time of notification.
Complaint Details
The visit was complaint-related, investigating intake #GA00249725 and #GA00149720. The complaint involved failure to notify the family/guardian of a resident fall incident in a timely manner. Conflicting statements were noted between staff and the responsible party regarding notification timing.
Severity Breakdown
SS= D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to completely fill out an incident report for Resident #1, including lack of documentation of family/guardian notification after a fall on 08/02/2024. | SS= D |
Report Facts
Incident date: Aug 2, 2024
Investigation date: Oct 10, 2024
Inspection Report
Follow-Up
Deficiencies: 0
May 27, 2024
Visit Reason
The purpose of this visit was to conduct a follow-up inspection.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 4
Jan 31, 2024
Visit Reason
The purpose of this visit was to investigate intake# GA00242722, a complaint regarding the facility's refusal to allow EMS personnel entry during a medical emergency involving Resident #1.
Findings
The facility failed to respect the personal dignity and human rights of Resident #1 by refusing EMS entry during a medical emergency, harassing the resident for seeking help, denying the resident's right to receive medical care, and failing to properly respond to a sudden adverse change in the resident's condition. Resident #1 was hospitalized with chest pains and COVID-19 after EMS and law enforcement were eventually allowed entry.
Complaint Details
The complaint investigation was triggered by intake# GA00242722 regarding the facility's refusal to allow EMS personnel entry to assist Resident #1 who complained of chest pains and headache on 1/14/24. EMS was initially denied entry, law enforcement was called, and the resident was eventually transported to the hospital where he/she was diagnosed with episodic tension-type headache and COVID-19. The investigation included interviews with Resident #1, EMS personnel, law enforcement, and facility staff, confirming the refusal of EMS access and verbal harassment of the resident.
Severity Breakdown
SS= D: 3
SS= J: 1
Deficiencies (4)
| Description | Severity |
|---|---|
| Facility failed to operate in a manner that respects the personal dignity and human rights of Resident #1 by refusing EMS entry during a medical emergency. | SS= D |
| Facility staff punished or harassed Resident #1 for efforts to enforce his/her rights by restricting EMS access and verbally scolding the resident. | SS= D |
| Facility failed to ensure Resident #1's right to receive or reject medical care, denying EMS access and delaying emergency response. | SS= D |
| Facility failed to take appropriate actions for a sudden adverse change in Resident #1's condition, including failure to notify legal surrogate and proper emergency response. | SS= J |
Report Facts
Dates of hospitalization: 8
Date of EMS incident: Jan 14, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff C | Refused EMS entry, verbally scolded Resident #1, delayed emergency response | |
| Staff B | Instructed staff not to call 911 immediately, required assessment before EMS access | |
| Staff A | Responded to EMS arrival, questioned EMS presence, instructed staff protocol | |
| BB | Interviewed EMS arrival and refusal of entry by Staff C | |
| CC | Law enforcement officer dispatched, observed locked door and staff interactions | |
| DD | Law enforcement officer dispatched with CC | |
| AA | Interviewed Resident #1 and confirmed EMS refusal | |
| EE | Resident #1's legal surrogate, not notified by facility of hospitalization |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 9, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00241841.
Findings
No rule violations were cited as a result of this inspection.
Complaint Details
Investigation of intake #GA00241841 with no rule violations found.
Inspection Report
Complaint Investigation
Deficiencies: 2
Sep 26, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00238802. An on-site visit was made on 9/26/23, with the investigation starting on 9/23/23 and completed on 9/27/23.
Findings
The facility failed to ensure that a satisfactory criminal background check was obtained for Staff E prior to employment. Additionally, the facility failed to report a serious incident involving an allegation of sexual abuse of Resident #1 by Staff E, and did not contact the resident's doctor, police, or the Department.
Complaint Details
Investigation of intake #GA00238802 regarding an allegation that Resident #1 was sexually abused by Staff E. The allegation was investigated but not substantiated. The facility did not contact the resident's doctor, police, or the Department as required.
Severity Breakdown
D: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to obtain a satisfactory criminal background check for Staff E prior to employment. | D |
| Failure to report serious incidents including alleged sexual abuse of Resident #1 by Staff E as required by law. | D |
Report Facts
Dates of investigation: 3
Staff E employment dates: Hired 10/14/22, resigned 8/4/23
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff E | Named in deficiency for lack of criminal background check and alleged sexual abuse | |
| Staff A | Interviewed regarding missing background check and investigation of abuse allegation | |
| Staff D | Interviewed regarding investigation of abuse allegation |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jun 9, 2023
Visit Reason
The purpose of this visit was to investigate intakes #GA00234456 and GA00234483.
Findings
No rule violations were cited as a result of this visit.
Complaint Details
Investigation of complaint intakes #GA00234456 and GA00234483 with no rule violations found.
Inspection Report
Original Licensing
Deficiencies: 0
May 19, 2022
Visit Reason
The purpose of this visit was to conduct the initial inspection of the facility.
Findings
No rule violations were cited as a result of this inspection.
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