Inspection Reports for Golden Bridges Senior Care Services
1175 Green St SE, Conyers, GA 30012, United States, GA, 30012
Back to Facility ProfileInspection Report Summary
The most recent inspection on May 20, 2025, found no deficiencies. Earlier inspections showed a mixed record with some deficiencies related mainly to incident reporting, staff background checks, and emergency response. Inspectors cited issues including incomplete incident reports, failure to obtain required criminal background checks, and refusal to allow EMS entry during a medical emergency, which involved resident rights and emergency care delays. Complaint investigations were mostly unsubstantiated except for one substantiated case involving denial of EMS access and resident harassment, but no fines or enforcement actions were listed in the available reports. The inspection history shows some improvement with no deficiencies noted in the most recent visits following earlier citations.
Deficiencies (last 4 years)
Deficiencies (over 4 years)
1.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
63% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: May 20, 2025
Visit Reason
The purpose of this visit was to investigate intake #GA50002292.
Complaint Details
Investigation of intake #GA50002292 with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 13, 2025
Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00251435 and #GA00252912.
Complaint Details
Investigation was completed on 2025-03-13 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Oct 10, 2024
Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate complaint intakes #GA00249725 and #GA00149720.
Complaint Details
The visit was complaint-related, investigating intake #GA00249725 and #GA00149720. The complaint involved failure to notify the family/guardian of a resident fall incident in a timely manner. Conflicting statements were noted between staff and the responsible party regarding notification timing.
Findings
The facility failed to completely fill out an incident report for one sampled resident who had a fall on 08/02/2024. Specifically, the incident report lacked documentation that the family or responsible party was notified of the incident, with missing date and time of notification.
Deficiencies (1)
Failure to completely fill out an incident report for Resident #1, including lack of documentation of family/guardian notification after a fall on 08/02/2024.
Report Facts
Incident date: Aug 2, 2024
Investigation date: Oct 10, 2024
Inspection Report
Follow-Up
Deficiencies: 0
Date: May 27, 2024
Visit Reason
The purpose of this visit was to conduct a follow-up inspection.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 4
Date: Jan 31, 2024
Visit Reason
The purpose of this visit was to investigate intake# GA00242722, a complaint regarding the facility's refusal to allow EMS personnel entry during a medical emergency involving Resident #1.
Complaint Details
The complaint investigation was triggered by intake# GA00242722 regarding the facility's refusal to allow EMS personnel entry to assist Resident #1 who complained of chest pains and headache on 1/14/24. EMS was initially denied entry, law enforcement was called, and the resident was eventually transported to the hospital where he/she was diagnosed with episodic tension-type headache and COVID-19. The investigation included interviews with Resident #1, EMS personnel, law enforcement, and facility staff, confirming the refusal of EMS access and verbal harassment of the resident.
Findings
The facility failed to respect the personal dignity and human rights of Resident #1 by refusing EMS entry during a medical emergency, harassing the resident for seeking help, denying the resident's right to receive medical care, and failing to properly respond to a sudden adverse change in the resident's condition. Resident #1 was hospitalized with chest pains and COVID-19 after EMS and law enforcement were eventually allowed entry.
Deficiencies (4)
Facility failed to operate in a manner that respects the personal dignity and human rights of Resident #1 by refusing EMS entry during a medical emergency.
Facility staff punished or harassed Resident #1 for efforts to enforce his/her rights by restricting EMS access and verbally scolding the resident.
Facility failed to ensure Resident #1's right to receive or reject medical care, denying EMS access and delaying emergency response.
Facility failed to take appropriate actions for a sudden adverse change in Resident #1's condition, including failure to notify legal surrogate and proper emergency response.
Report Facts
Dates of hospitalization: 8
Date of EMS incident: Jan 14, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff C | Refused EMS entry, verbally scolded Resident #1, delayed emergency response | |
| Staff B | Instructed staff not to call 911 immediately, required assessment before EMS access | |
| Staff A | Responded to EMS arrival, questioned EMS presence, instructed staff protocol | |
| BB | Interviewed EMS arrival and refusal of entry by Staff C | |
| CC | Law enforcement officer dispatched, observed locked door and staff interactions | |
| DD | Law enforcement officer dispatched with CC | |
| AA | Interviewed Resident #1 and confirmed EMS refusal | |
| EE | Resident #1's legal surrogate, not notified by facility of hospitalization |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 9, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00241841.
Complaint Details
Investigation of intake #GA00241841 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Sep 26, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00238802. An on-site visit was made on 9/26/23, with the investigation starting on 9/23/23 and completed on 9/27/23.
Complaint Details
Investigation of intake #GA00238802 regarding an allegation that Resident #1 was sexually abused by Staff E. The allegation was investigated but not substantiated. The facility did not contact the resident's doctor, police, or the Department as required.
Findings
The facility failed to ensure that a satisfactory criminal background check was obtained for Staff E prior to employment. Additionally, the facility failed to report a serious incident involving an allegation of sexual abuse of Resident #1 by Staff E, and did not contact the resident's doctor, police, or the Department.
Deficiencies (2)
Failure to obtain a satisfactory criminal background check for Staff E prior to employment.
Failure to report serious incidents including alleged sexual abuse of Resident #1 by Staff E as required by law.
Report Facts
Dates of investigation: 3
Staff E employment dates: Hired 10/14/22, resigned 8/4/23
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff E | Named in deficiency for lack of criminal background check and alleged sexual abuse | |
| Staff A | Interviewed regarding missing background check and investigation of abuse allegation | |
| Staff D | Interviewed regarding investigation of abuse allegation |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jun 9, 2023
Visit Reason
The purpose of this visit was to investigate intakes #GA00234456 and GA00234483.
Complaint Details
Investigation of complaint intakes #GA00234456 and GA00234483 with no rule violations found.
Findings
No rule violations were cited as a result of this visit.
Inspection Report
Original Licensing
Deficiencies: 0
Date: May 19, 2022
Visit Reason
The purpose of this visit was to conduct the initial inspection of the facility.
Findings
No rule violations were cited as a result of this inspection.
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