Inspection Reports for Grand Living at Indian Creek

325 Collins Road SE, Cedar Rapids, IA, 52403

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Inspection Report Summary

The most recent inspection on August 27, 2025, identified deficiencies related to notification of involuntary transfers, documentation of nurse’s notes, and updating service plans. Earlier inspections also noted issues with service plan development and updates, medication administration, nurse reviews, and staff training. Deficiencies primarily involved documentation, service planning, and medication management. The complaint investigations included substantiated findings concerning transfer notifications and documentation lapses, but enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with documentation and service planning, with no clear pattern of improvement or worsening over time.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 7.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

70% worse than Iowa average
Iowa average: 4.4 deficiencies/year

Deficiencies per year

12 9 6 3 0
2019
2021
2023
2025

Census

Latest occupancy rate 133 residents

Based on a August 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

0 30 60 90 120 150 May 2019 Jun 2021 May 2023 Feb 2025 Aug 2025

Inspection Report

Complaint Investigation
Census: 133 Deficiencies: 3 Date: Aug 27, 2025

Visit Reason
The inspection was conducted related to the investigation of complaints #127819-C and #128010-C concerning regulatory insufficiencies at the assisted living program Grand Living at Indian Creek.

Complaint Details
The visit was complaint-related, investigating complaints #127819-C and #128010-C. The complaint involved issues with involuntary transfer notification, documentation of nurse's notes, and service plan updates. The Executive Director confirmed the long-term care ombudsman was contacted by phone a week after the transfer notice was given for Tenant C1. The complaints were substantiated by the findings.
Findings
The program failed to immediately notify the long-term care ombudsman of an involuntary transfer, failed to document nurse's notes by exception for discharged tenants, and failed to update service plans to reflect tenants' service needs and changes. These deficiencies pertained to two discharged tenants (Tenant C1 and Tenant C2) and involved issues such as non-compliance with smoking policies, safety concerns, and incomplete documentation.

Deficiencies (3)
Failed to immediately provide notification of involuntary transfer to the long-term care ombudsman for Tenant C1.
Failed to document nurse's notes by exception for discharged tenants Tenant C1 and Tenant C2.
Failed to update service plans as needed and ensure service plans reflected the service needs of Tenant C1 and Tenant C2.
Report Facts
Total census: 133 30-day notice dates: 2 Discharge dates: 2

Employees mentioned
NameTitleContext
Executive DirectorConfirmed LTC Ombudsman was contacted regarding Tenant C1's involuntary transfer and 30-day notice
Director of Health and WellnessProvided timeline of Tenant C1's hospitalizations and confirmed nurse's notes and service plans were provided

Inspection Report

Renewal
Census: 41 Deficiencies: 6 Date: Feb 11, 2025

Visit Reason
The inspection was conducted as a recertification visit to determine compliance with certification rules for an Assisted Living Program.

Findings
The program failed to administer medications and treatments according to physician orders for 3 of 5 tenants reviewed, failed to provide appropriate documentation for significant changes in tenant conditions, failed to develop and update service plans for tenants, and failed to complete required nurse reviews for tenants receiving medication management services.

Deficiencies (6)
Failure to administer medications and treatments in accordance with physician's orders for 3 of 5 tenants reviewed.
Failure to provide appropriate documentation regarding significant change of condition for 1 of 5 tenants reviewed.
Failure to develop service plans for tenants identified as Independent Living but residing in Assisted Living units and failure to update service plans for 1 of 5 tenants reviewed.
Failure to ensure 30 day service plan updates were completed for 2 of 2 tenants admitted in the past 6 months who received personal care services.
Failure to include sufficient information in service plans for 2 of 3 tenants reviewed who utilized outside services.
Failure to complete nurse reviews for 2 of 2 tenants who received medication management services and resided at the program for over three months.
Report Facts
Number of tenants without cognitive impairment: 41 Number of tenants with cognitive impairment: 0 Total census: 41 Tenants reviewed for medication administration: 5 Tenants reviewed for documentation of significant change: 5 Tenants reviewed for service plans: 5 Tenants reviewed for 30 day service plan updates: 2 Tenants reviewed for sufficient service plan information: 3 Tenants reviewed for nurse reviews: 2

Employees mentioned
NameTitleContext
Joan RandallExecutive DirectorSigned the initial comments section of the report.
Director of Health and WellnessDirector of Health and WellnessProvided multiple confirmations and interviews regarding medication administration, documentation, service plans, and nurse reviews.
Assistant Director of Health and WellnessAssistant Director of Health and WellnessConfirmed correct medication dosages and participated in education and audits related to service plans and medication management.
Vice President of OperationsVice President of OperationsConfirmed tenants identified as Independent Living did not have service plans in place.

Inspection Report

Renewal
Census: 36 Deficiencies: 5 Date: May 3, 2023

Visit Reason
The inspection was conducted as a recertification visit to determine compliance with certification for an Assisted Living Program and to investigate Complaint #112524-C.

Complaint Details
The visit included an investigation into Complaint #112524-C.
Findings
The program failed to develop individualized service plans addressing the wants and needs of 3 of 5 tenants reviewed, including issues with care resistance, behavioral concerns, and incomplete fall risk management. The deficiencies were confirmed by facility leadership.

Deficiencies (5)
Failure to develop individualized service plans addressing tenant needs and preferences for assistance for Tenants #1, #2, #3, and #4.
Tenant #1's service plan did not reflect resistance to intimate cares and grooming needs.
Tenant #2's service plan did not address sexually inappropriate behaviors reported by staff.
Tenant #4's service plan was changed to add assistance with dressing, which was not properly documented as a non-discretionary change.
Tenant #5's service plan did not address all fall needs despite 14 falls reported between 2/28/23 and 4/24/23.
Report Facts
Census without cognitive disorder: 32 Census with cognitive disorder: 4 Total census: 36 Falls: 14

Employees mentioned
NameTitleContext
Director of Health and WellnessConfirmed findings on 5/3/23 at 4:15 PM
Assistant Director of Health and WellnessConfirmed findings on 5/3/23 at 4:15 PM
RNConfirmed findings on 5/3/23 at 4:15 PM

Inspection Report

Renewal
Census: 78 Deficiencies: 6 Date: Jun 7, 2021

Visit Reason
The inspection was a recertification visit conducted to determine compliance with certification for an Assisted Living Program.

Findings
The inspection identified multiple regulatory insufficiencies including failure to ensure staff completed approved medication aide or manager courses before administering medications, failure to document nurse delegation training within required timeframes, failure to complete cognitive evaluations with changes in tenant condition, failure to update service plans based on evaluations and tenant needs, and failure to complete nurse reviews at least every 90 days for tenants receiving personal or health-related care.

Deficiencies (6)
Failed to ensure staff completed an approved medication aide or manager course and passed the examination prior to administering medications.
Failed to document nurse delegation training by the registered nurse within 60 days of hire for staff employed prior to the RN's hire date.
Failed to complete nurse delegated training by the registered nurse within 30 days of employment for staff hired after the delegating nurse was employed.
Failed to complete cognitive evaluations with a change in tenant condition for 2 of 4 tenants reviewed.
Failed to update service plans as needed, failed to complete service plans based on evaluations, and failed to ensure service plans reflected identified service needs for 7 tenants reviewed.
Failed to complete nurse reviews at least every 90 days for 5 tenants receiving personal or health-related care.
Report Facts
Census without cognitive disorder: 76 Census with cognitive disorder: 2 Total census: 78 Staff reviewed for medication training: 5 Tenants reviewed for service plans and evaluations: 7 Tenants reviewed for nurse reviews: 5

Employees mentioned
NameTitleContext
Staff ANamed in medication administration training deficiency and nurse delegation training
Staff BNamed in nurse delegation training deficiency
Staff CNamed in medication administration training deficiency and nurse delegation training
Staff DNamed in medication administration training deficiency and nurse delegation training
Staff ENamed in medication administration training deficiency and nurse delegation training
Staff FNamed in nurse delegation training deficiency
Staff GLicensed Practical NurseProvided training and completed orientation checklists for staff
Director of Health and WellnessRegistered NurseInterviewed and confirmed training and evaluations; named in deficiencies related to nurse delegation and evaluations
Executive DirectorInterviewed regarding tenant activities and service plans

Inspection Report

Original Licensing
Census: 29 Deficiencies: 10 Date: May 2, 2019

Visit Reason
An initial certification visit was conducted to determine compliance with certification for an Assisted Living Program.

Findings
The program failed to meet several regulatory requirements including incident reporting, nurse delegation training within 30 days of employment, background checks prior to employment, completion of evaluations within 30 days of occupancy, obtaining signed authorizations for release of medical information, completion of nurses notes by exception, and updating service plans within 30 days of admission.

Deficiencies (10)
Program failed to follow the policy and procedure related to the completion of incident reports.
Program failed to complete nurse delegated training within 30 days of employment for staff.
Program failed to complete a background check on employee G prior to employment.
Program failed to obtain an evaluation from the DHS to determine if employment was prohibited prior to employment for staff with criminal history record indicated.
Program failed to obtain evaluation from the DHS prior to employment if the record check process for child abuse registry indicated further research was required.
Program failed to complete evaluations within 30 days of tenant occupancy.
Program failed to obtain signed authorizations including release of medical information and media.
Program failed to ensure completion of nurse notes by exception.
Program failed to update tenants' service plans within 30 days of admission.
Program failed to develop service plans to reflect the identified needs of the tenants.
Report Facts
Number of tenants without cognitive disorder: 29 Number of tenants with cognitive disorder: 0 Staff reviewed for nurse delegated training: 6 Staff reviewed for background check: 7 Tenants reviewed for evaluations: 3 Tenants reviewed for signed authorizations: 3 Tenants reviewed for service plans: 3

Employees mentioned
NameTitleContext
Staff BNamed in nurse delegated training deficiency.
Staff CNamed in nurse delegated training and medication administration deficiency.
Staff DNamed in nurse delegated training, background check, and medication administration deficiencies.
Staff ENamed in background check deficiency.
Staff FNamed in nurse delegated training deficiency.
Staff GNamed in background check deficiency.
Director of Health and WellnessInterviewed regarding incident reports and background checks.
Executive DirectorInterviewed regarding background checks, evaluations, and service plans.

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