Inspection Reports for Grand Manor Nursing & Rehabilitation Center
700 White Plains Road, NY, 10473
Back to Facility ProfileDeficiencies per Year
80
60
40
20
0
Severe
High
Moderate
Low
Unclassified
Inspection Report
Complaint Investigation
Deficiencies: 63
May 29, 2025
Visit Reason
State-compiled facility profile showing multiple complaint surveys and Covid-19 surveys from 2021 through 2025 with detailed deficiency and enforcement history.
Findings
The facility has numerous deficiencies across multiple inspections primarily related to quality of care, administration, infection prevention, and life safety code issues. Several deficiencies reached Level 4 severity indicating immediate jeopardy, but most were Level 2 with minor harm potential. Many deficiencies were corrected within months.
Complaint Details
Facility received 77 complaints from November 1, 2021 to October 31, 2025. There were 55 complaint-related on-site inspections during this period resulting in 31 citations. Complaint-related citations totaled 114 across various categories including administration, dietary services, physical environment, quality of care, and resident rights.
Severity Breakdown
Level 0: 3
Level 1: 4
Level 2: 92
Level 3: 5
Level 4: 5
Deficiencies (63)
| Description | Severity |
|---|---|
| Accuracy of assessments: Standard Health Inspection Citation pertaining to quality of care. | Level 1 |
| Develop/implement comprehensive care plan: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Drug regimen review, report irregular, act on: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Infection control: Standard Health Inspection Citation pertaining to quality of care. | Level 0 |
| Infection preventionist qualifications/role: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Investigate/prevent/correct alleged violation: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Label/store drugs and biologicals: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Personal privacy/confidentiality of records: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Residents are free of significant med errors: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Treatment/svcs to prevent/heal pressure ulcer: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Notice and conveyance of personal funds: Standard Health Inspection Citation pertaining to quality of care. | Level 1 |
| Reporting of alleged violations: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Notify of changes (injury/decline/room, etc. ): Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Quality of care: Standard Health Inspection Citation pertaining to quality of care. | Level 3 |
| Administration: Standard Health Inspection Citation pertaining to quality of care. | Level 4 |
| Essential equipment, safe operating condition: Standard Health Inspection Citation pertaining to quality of care. | Level 4 |
| Safe/clean/comfortable/homelike environment: Standard Health Inspection Citation pertaining to quality of care. | Level 4 |
| ADL care provided for dependent residents: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Behavioral health services: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Care plan timing and revision: Standard Health Inspection Citation pertaining to quality of care. | Level 3 |
| Free from abuse and neglect: Standard Health Inspection Citation pertaining to quality of care. | Level 3 |
| Governing body: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Infection prevention & control: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Nurse aide peform review-12 hr/yr in-service: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Payroll based journal: Standard Health Inspection Citation pertaining to quality of care. | Level 1 |
| Qapi prgm/plan, disclosure/good faith attmpt: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Responsibilities of providers; required notif: Standard Health Inspection Citation pertaining to quality of care. | Level 0 |
| Self-determination: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Sufficient nursing staff: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Corridors - construction of walls: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Hazardous areas - enclosure: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Portable fire extinguishers: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Hvac: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Physical environment: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Sprinkler system - installation: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Electrical equipment - power cords and extens: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Electrical systems - other: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Electrical systems - receptacles: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Illumination of means of egress: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Smoking regulations: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Subdivision of building spaces - smoke barrie: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Cooking facilities: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Electrical systems - essential electric syste: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Exit signage: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Plan based on all hazards risk assessment: Standard Life Safety Code Citation pertaining to life safety. | Level 1 |
| Sprinkler system - maintenance and testing: Standard Life Safety Code Citation pertaining to life safety. | Level 2 |
| Free of accident hazards/supervision/devices: Standard Health Inspection Citation pertaining to quality of care. | Level 4 |
| Laboratory services: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Organization and administration: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Qualified dietary staff: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Medicaid/medicare coverage/liability notice: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Pharmacy srvcs/procedures/pharmacist/records: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Resident allergies, preferences, substitutes: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Resident records - identifiable information: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Resident rights/exercise of rights: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Responsibilities of medical director: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Respect, dignity/right to have prsnl property: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Respiratory/tracheostomy care and suctioning: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Treatment/service for dementia: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Entering into binding arbitration agreements: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Provision of medically related social service: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Activities meet interest/needs each resident: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
| Baseline care plan: Standard Health Inspection Citation pertaining to quality of care. | Level 2 |
Report Facts
Inspections on page: 48
Total citations: 89
Total complaints: 77
Total complaint-related citations: 114
Total fines: 74000
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