Inspection Report
Renewal
Capacity: 20
Deficiencies: 0
Jan 10, 2025
Visit Reason
The inspection was conducted as a renewal inspection to determine compliance with licensing statutes and rules for the facility's license renewal.
Findings
The facility was found to be in substantial compliance with all applicable licensing statutes and rules, with no residents in care at the time of the renewal inspection.
Report Facts
Facility capacity: 20
Number of residents present: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Bridget Vermeesch | Licensing Consultant | Author of the licensing study report and recommendation |
| Samantha Thelen | Licensee/Licensee Designee | Named as licensee/licensee designee |
| Sheila Ward | Administrator | Named as facility administrator |
Inspection Report
Complaint Investigation
Capacity: 20
Deficiencies: 1
Apr 5, 2023
Visit Reason
The investigation was initiated due to a complaint alleging that Resident J's medications were not administered as ordered because of delays in pharmacy delivery over multiple days.
Findings
The investigation found that multiple direct care staff members noted that Resident J's medications were 'Awaiting arrival from pharmacy' and were not administered on multiple days in February and March 2023. Only two documented attempts were made to resolve the medication refill issues, and there was no communication from staff to management or pharmacy regarding the missing medications. Resident J, who was under hospice care, missed several prescribed medications during this period.
Complaint Details
The complaint alleged that Resident J went without prescribed medications for a week or more due to direct care staff not following up with the pharmacy on medication delivery delays. The violation was established based on review of Medication Administration Records and interviews.
Deficiencies (1)
| Description |
|---|
| Resident J’s medications were not administered as ordered due to awaiting delivery from the pharmacy for multiple days. |
Report Facts
Capacity: 20
Complaint Receipt Date: Mar 15, 2023
Investigation Initiation Date: Mar 21, 2023
Report Due Date: May 14, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rochelle Lyons | Administrator and Licensee Designee | Named as administrator and licensee designee of the facility |
| Jana Lipps | Licensing Consultant | Conducted the investigation and authored the report |
| Sarah Smid | CorsoCare Hospice RN | Primary nurse for Resident J during hospice care, interviewed regarding medication issues |
| Bobbie Huizen | Operations Specialist | Interviewed during on-site investigation regarding medication administration and refill processes |
Inspection Report
Complaint Investigation
Capacity: 20
Deficiencies: 1
Mar 2, 2023
Visit Reason
The investigation was initiated due to a complaint alleging that two direct care staff members were arrested for a felony firearms offense and failed to inform management, and that a direct care staff member was administering a discontinued inhaler to a resident.
Findings
The investigation established that direct care staff members Aniyah Caldwell and Arianna Shaw were arrested and failed to report the felony firearms arraignment to management as required. The allegation that Brenda Eldridge administered a discontinued inhaler to Resident J was not substantiated.
Complaint Details
The complaint alleged that direct care staff members Aniyah Caldwell and Arianna Shaw were arrested for a felony firearms offense and did not inform management, and that Brenda Eldridge was administering a discontinued inhaler to Resident J. The investigation substantiated the first allegation but not the second.
Deficiencies (1)
| Description |
|---|
| Direct care staff members Aniyah Caldwell and Arianna Shaw were arrested for a felony firearms offense and failed to report the arraignment to management as required by facility policy and state law. |
Report Facts
Facility capacity: 20
Complaint receipt date: Feb 21, 2023
Investigation initiation date: Feb 21, 2023
Report due date: Apr 22, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Aniyah Caldwell | Direct care staff | Named in felony firearms arrest and failure to report |
| Arianna Shaw | Direct care staff | Named in felony firearms arrest and failure to report |
| Brenda Eldridge | Direct care staff | Named in allegation of administering discontinued inhaler (not substantiated) |
| Crystal Smith | Operations Specialist | Interviewed during investigation |
| Rochelle Lyons | Administrator/Licensee Designee | Facility administrator and licensee designee |
Inspection Report
Renewal
Census: 10
Capacity: 20
Deficiencies: 2
Jan 18, 2023
Visit Reason
The visit was conducted as a Renewal Licensing Study to evaluate compliance with licensing rules and requirements for Grandhaven Living Center 1 (Pier).
Findings
The facility was found to be in substantial compliance overall but was non-compliant with rules regarding direct care staff training in CPR and tuberculosis testing documentation for some employees.
Deficiencies (2)
| Description |
|---|
| Three employee records did not contain documentation that direct care workers were competent in Cardiopulmonary resuscitation (CPR). |
| Two employee records did not contain documentation that tuberculosis testing was completed every 3 years. |
Report Facts
Number of staff interviewed and/or observed: 5
Number of residents interviewed and/or observed: 10
Capacity: 20
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Julie Elkins | Licensing Consultant | Author of the inspection report and recommendation |
| Rochelle Lyons | Licensee Designee | Named as licensee designee in the report |
| Brandy Shumaker | Administrator | Named as facility administrator in the report |
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