Inspection Reports for Guardian Angel Homes Liberty Lake

23102 E MISSION AVE, LIBERTY LAKE, WA, 99019

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 5.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

16% better than Washington average
Washington average: 6.3 deficiencies/year

Deficiencies per year

12 9 6 3 0
2023
2024
2025

Census

Latest occupancy rate 76 residents

Based on a April 2025 inspection.

Census over time

68 72 76 80 84 Mar 2023 Oct 2023 Apr 2024 Dec 2024 Apr 2025

Inspection Report

Life Safety
Deficiencies: 10 Date: Apr 11, 2025

Visit Reason
The Office of the State Fire Marshal conducted a fire safety inspection at the Guardian Angel Home Liberty Lake facility on 04/11/2025.

Findings
The inspection found that most fire safety requirements were completed or corrected, including sprinkler system maintenance, repair of penetrations, and fire drills. However, some deficiencies were noted in documentation and maintenance records, such as missing annual fire wall inspection documentation, missing ceiling fan/vent cover, and incomplete emergency power system testing records.

Deficiencies (10)
Facility is unable to provide documentation that the annual fire wall inspection has been completed.
Electrical outlet faceplates missing in Tudor 15/16 resident room and Cottage breakroom.
Ceiling fan/vent cover missing in the laundry room of the Cottage building.
Forward flow testing of the backflow preventers is required but not completed.
Facility unable to provide documentation for monthly carbon monoxide detector maintenance; maintenance missed from September 2024 through February 2025.
Facility unable to provide documentation for monthly 30-second activation test of emergency lights from October 2024 through February 2025.
Emergency light in Colonial Cottage riser room did not illuminate when tested; corrected during inspection.
Facility did not provide documentation showing automatic emergency backup generator received monthly load tests for October 2024 through February 2025 and weekly inspections for October through December 2025 and February 2025.
Electrical panels accessible by multiple staff; lockout device required at each cottage for fire alarm control panel.
Facility cannot provide documentation for completion of twelve planned and unannounced fire drills in the previous 12 months.
Report Facts
Next inspection scheduled: Apr 30, 2026 Next inspection scheduled: Apr 10, 2025 Missed maintenance months: 6 Missed maintenance months: 5 Fire drills required: 12

Employees mentioned
NameTitleContext
Taylor OnstottMaintenance DirectorSigned as Authorized Facility Representative
Barbara McMullenDeputy State Fire MarshalConducted inspection and signed report

Inspection Report

Complaint Investigation
Census: 76 Deficiencies: 1 Date: Apr 8, 2025

Visit Reason
The inspection was an unannounced on-site complaint investigation conducted due to an allegation of injury of unknown origin involving a resident.

Complaint Details
The complaint involved an injury of unknown origin. The investigation substantiated that the injury was caused by improper transfers by staff, resulting in bruising and swelling. The facility was cited for failure to document proper transfer assistance in the negotiated service agreement.
Findings
The investigation found that the facility failed to clearly document in the resident's negotiated service agreement the plan to assist a resident with transferring from one surface to another, resulting in injuries, discomfort, a hospital trip, and medication changes. The improper transfer was confirmed to be caused by staff transferring the resident alone without a gait belt and pulling on the resident's underarms and waistband.

Deficiencies (1)
Failed to clearly document in the resident's negotiated service agreement the plan to assist the resident with transferring from one surface to another.
Report Facts
Total residents: 76 Resident sample size: 3 Complaint number: 172764

Employees mentioned
NameTitleContext
Amy WrightNCI Complain InvestigatorDepartment staff who conducted the on-site verification and investigation
Staff ARegistered NurseInterviewed and determined the cause of Resident 1's injuries
Staff BMedication TechnicianInvolved in improper transfer of Resident 1
Staff CMedication TechnicianInvolved in improper transfer of Resident 1

Inspection Report

Complaint Investigation
Census: 78 Deficiencies: 1 Date: Dec 24, 2024

Visit Reason
The inspection was an unannounced on-site complaint investigation conducted due to allegations of infection control issues related to a Covid-19 outbreak in the provider's memory care unit.

Complaint Details
Complaint related to infection control and a Covid-19 outbreak. The complaint was substantiated with findings of failure to obtain a medical testing site waiver license.
Findings
The investigation found that six residents were ill due to a Covid-19 outbreak, but infections had resolved with no hospitalizations. The facility failed to obtain a required medical testing site waiver license to perform on-site Covid-19 testing, placing residents at risk of inaccurate test results. Antiviral medications were ordered and administered appropriately.

Deficiencies (1)
Facility failed to obtain a medical testing site waiver license to perform on-site Covid-19 testing for 6 residents, resulting in testing without oversight and risk of inaccurate results.
Report Facts
Total residents: 78 Resident sample size: 6 Residents affected by Covid-19 outbreak: 6

Employees mentioned
NameTitleContext
Veronica JacksonAssisted Living Facility LicensorInvestigator who conducted the complaint investigation
Staff BLicensed Practical NurseInterviewed regarding Covid-19 testing and communication of results
Staff AAdministratorInterviewed regarding awareness of license renewal exemptions and waiver requirements

Inspection Report

Follow-Up
Census: 74 Deficiencies: 0 Date: Apr 25, 2024

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility on 04/25/2024 to verify correction of previously cited deficiencies.

Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements. Previous deficiencies cited in various licensing laws and regulations were corrected.

Report Facts
Residents sampled: 9 Current residents: 74 Former residents: 0

Employees mentioned
NameTitleContext
Patty FordLTC SurveyorDepartment staff who did the on-site verification during the follow-up inspection
Veronica JacksonAssisted Living Facility LicensorDepartment staff that inspected the Assisted Living Facility
Tethra WalesAssisted Living Facility LicensorDepartment staff that inspected the Assisted Living Facility
Carla RoseNCI Community LicensorDepartment staff that inspected the Assisted Living Facility
Stephanie JenksField ManagerSigned letter regarding compliance determination and enforcement actions

Inspection Report

Enforcement
Deficiencies: 1 Date: Feb 29, 2024

Visit Reason
The Department of Social and Health Services completed a full investigation at the assisted living facility Guardian Angel Homes Liberty Lake, resulting in the imposition of a civil fine due to regulatory violations.

Findings
The licensee failed to ensure a medication order was processed and administered as prescribed for one resident, resulting in the resident not receiving medication for an extended period and placing the resident at risk of medical complications. This was a recurring deficiency previously cited on March 30, 2023.

Deficiencies (1)
Failure to ensure a medication order was processed and administered as prescribed for one resident.
Report Facts
Civil fine amount: 400 Days to return SOD: 10 Days to request Informal Dispute Resolution: 10 Days to request Formal Administrative Hearing: 28 Days to pay civil fine: 28

Employees mentioned
NameTitleContext
Matt HauserCompliance SpecialistSigned the enforcement letter
Stephanie JenksField ManagerContact person for plan of correction and inquiries

Inspection Report

Complaint Investigation
Census: 75 Capacity: 75 Deficiencies: 2 Date: Oct 6, 2023

Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding allegations of physical abuse by staff at the assisted living facility.

Complaint Details
The complaint alleged physical abuse by staff. The investigation substantiated failed provider practices with citations issued for deficiencies in specialized dementia training and resident rights.
Findings
The investigation found that the facility failed to ensure staff completed required specialized dementia training and failed to provide care consistent with resident dignity, resulting in pain and discomfort for one resident. The facility was cited for deficiencies related to specialized dementia training and resident rights.

Deficiencies (2)
Failure to ensure staff completed required specialized dementia training prior to caring for residents with dementia.
Failure to provide care consistent with maintaining resident dignity, resulting in pain and discomfort for one resident.
Report Facts
Total residents: 75 Resident sample size: 3 Deficiencies cited: 2

Employees mentioned
NameTitleContext
Amy WrightNCI Complain InvestigatorInvestigator who conducted the complaint investigation
Staff BCaregiverNamed in findings for failure to complete dementia training and providing rough care causing pain and bruising to Resident 1
Staff AExecutive DirectorInterviewed regarding Staff B's training and work in memory care
Staff CLicensed Practical NurseProvided assessment that bruises on Resident 1 were likely caused by Staff B

Inspection Report

Complaint Investigation
Census: 75 Deficiencies: 1 Date: Mar 17, 2023

Visit Reason
The inspection was conducted as an unannounced complaint investigation regarding a medication error allegation at Guardian Angel Homes Liberty Lake Assisted Living Facility.

Complaint Details
The complaint involved a medication error where a resident was given another resident's medication. The allegation was substantiated with failed provider practice identified and citations written.
Findings
The facility failed to ensure medications were given to the correct resident during one medication pass, resulting in a medication error that caused hospitalization of Resident 1. The facility took corrective actions and implemented a plan of correction to prevent recurrence.

Deficiencies (1)
Facility staff gave a resident medication that was not prescribed for them during one medication pass, resulting in harm and hospitalization of the resident.
Report Facts
Total residents: 75 Resident sample size: 4

Employees mentioned
NameTitleContext
Anne SinclairNCI Community Complaint InvestigatorConducted the on-site verification and investigation
Jessica SalquistField ManagerSigned follow-up inspection letter

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