Hampshire Manor Inc., a six‑bed residential facility in Roseville, has been the subject of five unannounced licensing visits between September 2021 and December 2024. Each inspection focused primarily on infection control, with later visits expanding to broader health‑and‑safety domains such as food security, medication management, fire protection, and resident documentation. In every case the licensing program analysts reported that the home was in substantial compliance and cited no deficiencies. The reports consistently noted that common areas, resident rooms, bathrooms, kitchens, and outdoor spaces were clean, well‑furnished, and fully operational, and that all required posters, safety devices, and licensing documents were present.

The 2023 and 2024 inspections included more detailed checks of residents’ files, staff credentials, and care plans, confirming that medication orders were properly logged, supplies were adequately stocked, and that fire extinguishers, alarms, and first‑aid kits were functional. The analysts also observed that residents had access to a variety of recreational materials and that the facility maintained proper temperature controls and safe storage of hazardous chemicals and medications. Throughout these visits, the staff and administrators demonstrated knowledge of care protocols and promptly addressed any questions posed by the licensing analysts.

In July 2024 a complaint was filed alleging that staff were not providing adequate incontinence care to a resident who had recently fallen and begun hospice services. An unannounced investigation in August 2024 found the allegation unsubstantiated. The evaluator noted that the resident’s condition had deteriorated rapidly, which placed a heightened demand on staff, but there was no evidence of systemic neglect or policy violations. The investigation concluded that, while staff faced significant challenges in meeting the resident’s evolving needs, the facility was operating within the scope of its licensing requirements. Overall, the pattern across inspections and the complaint investigation indicates a consistently compliant facility, with no documented safety or care deficiencies to date.