The most recent inspection on June 5, 2025, found deficiencies related to tenant visitation rights and notification procedures during involuntary transfers. Earlier inspections were mostly free of deficiencies, with prior complaint investigations and recertification visits noting no regulatory insufficiencies. The main issues involved failure to ensure tenants could meet with persons of their choice, lack of notification to the long-term care ombudsman about involuntary transfers, and missing visitor restrictions in service plans. Complaint investigations before this were generally unsubstantiated, except for the most recent substantiated complaints leading to these findings. The inspection history shows a generally compliant record with a recent focus on tenant rights and procedural documentation.
Deficiencies (last 6 years)
Deficiencies (over 6 years)0.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
89% better than Iowa average
Iowa average: 4.4 deficiencies/year
Deficiencies per year
43210
2019
2020
2021
2022
2024
2025
Census
Latest occupancy rate53 residents
Based on a June 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
The inspection was conducted to investigate complaints #125149-C and #127934-C regarding tenant rights and involuntary transfer procedures at Hansen House Harlan.
Findings
The facility failed to ensure tenants were always able to meet with persons of their choice, denying visitors to Tenant #1 and Tenant #2 during a transition period without clear policies. The program also failed to notify the long-term care ombudsman of an involuntary transfer for Tenant C-1. Additionally, visitor restrictions were not included in the service plans of tenants with known restrictions.
Complaint Details
The investigation was triggered by complaints #125149-C and #127934-C concerning tenant visitation rights and involuntary transfer notification procedures. The complaints were substantiated by interviews and record reviews.
Deficiencies (3)
Description
Failed to ensure tenants were always able to meet with persons of their choice, denying visitors during a transition period.
Failed to provide the office of long-term care ombudsman a copy of the notice of involuntary transfer for a former tenant.
Failed to include visitor restrictions in the service plans of tenants with known restrictions.
Report Facts
Number of tenants without cognitive impairment: 32Number of tenants with cognitive impairment: 21Total census: 53Date of involuntary discharge: 40825Date tenant moved to skilled care: 42125GDS score for Tenant #1: 5GDS score for Tenant #2: 2
Employees Mentioned
Name
Title
Context
Mindy Shaffer
Residence Director
Named in the Plan of Correction letter as the contact person and responsible for monitoring compliance.
The inspection was conducted as a recertification to determine compliance with certification for an Assisted Living Program.
Findings
No regulatory insufficiencies were cited during the recertification or during the investigation of Complaint #115794-C.
Complaint Details
Complaint #115794-C was investigated and no regulatory insufficiencies were found.
Report Facts
Number of tenants without cognitive impairment: 23Number of tenants with cognitive impairment: 14Total census: 37
Inspection Report Plan of CorrectionCensus: 19Deficiencies: 0Aug 30, 2022
Visit Reason
The visit was conducted as a plan of correction related to the investigation of Incident #102516-I.
Findings
The investigation of Incident #102516-I resulted in no regulatory insufficiencies cited.
Report Facts
Number of tenants without cognitive disorder: 2Number of tenants with cognitive disorder: 17Total Population of Program at time of on-site: 19TOTAL census of Assisted Living Program: 19
Recertification visit conducted to determine compliance with certification of an Assisted Living Program.
Findings
No regulatory insufficiencies were cited during the onsite infection control survey or the recertification visit.
Report Facts
Number of tenants without cognitive disorder: 4Number of tenants with cognitive disorder: 18Total Population of Program at time of on-site: 22TOTAL census of Assisted Living Program: 22
The inspection was conducted as an onsite infection control survey and during the investigation of Complaint 89794-C.
Findings
There were no regulatory insufficiencies cited during the onsite infection control survey or during the complaint investigation.
Complaint Details
Complaint 89794-C was investigated and found to have no regulatory insufficiencies.
Report Facts
Number of tenants without cognitive disorder: 1Number of tenants with cognitive disorder: 17Total Population of Program at time of on-site: 18TOTAL census of Assisted Living Program: 18
Inspection Report Original LicensingCensus: 5Deficiencies: 0Jun 25, 2019
Visit Reason
Initial certification visit conducted to determine compliance with certification of an Assisted Living Program for People with Dementia.
Findings
No regulatory insufficiencies were cited during the initial certification visit for the Assisted Living Program for People with Dementia.
Report Facts
Number of tenants without cognitive disorder: 1Number of tenants with cognitive disorder: 4TOTAL Census of Assisted Living Program for People with Dementia: 5
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