Inspection Reports for Haven Health Tucson
3705 N Swan Rd, Tucson, AZ 85718, AZ, 85718
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Inspection Report
Complaint Investigation
Capacity: 118
Deficiencies: 14
Apr 28, 2025
Visit Reason
State-compiled facility profile showing 15 inspections from 2023-02-27 to 2025-04-28 with deficiency history and complaint investigations.
Findings
Across multiple inspections, the facility had several deficiencies related to medication administration and disposal, restraint monitoring, hearing assistance, care planning, infection control, nutrition, continence care, and door maintenance. Several complaint investigations found no deficiencies, while annual compliance surveys cited multiple deficiencies.
Complaint Details
Multiple complaint investigations were conducted between 2023 and 2025, with some resulting in deficiencies cited and others with no deficiencies found. The most recent complaint inspections in 2025 found no deficiencies.
Deficiencies (14)
| Description |
|---|
| R9-10-403.C.2.d. — Failed to ensure medications were disposed of according to accepted professional standards, including improper saving and disposal of medication halves and disposal in resident's trash. |
| R9-10-410.B.3.i. — Failed to ensure monitoring and evaluation of physical restraints were completed for continued use for one resident. |
| R9-10-413.B.6.b. — Failed to ensure one resident received assistance to maintain hearing ability, including lack of hearing aid care planning and communication aids. |
| R9-10-414.B.3.b. — Failed to ensure one resident was not discharged with an unnecessary PICC line device. |
| R9-10-421.B.1.c. — Failed to ensure medication was administered only as prescribed, including improper medication disposal practices. |
| R9-10-422.3.c. — Failed to ensure appropriate infection control practices during medication administration, including ungloved handling of medications. |
| R9-10-423.B.4.a. — Failed to provide a diet that meets resident's nutritional needs as specified in the care plan, including failure to weigh resident on admission. |
| R9-10-403.C.1.g. — Failed to ensure medical records were documented accurately regarding fall risk assessments for one resident. |
| R9-10-414.B.3.b. — Failed to ensure physician orders were in place for fall preventative measures (fall mats) for one resident. |
| §483.25(e) — Failed to ensure one resident received care and services to restore and/or maintain continence, including inadequate documentation and monitoring of bladder care. |
| §483.45 — Failed to ensure medications were available as ordered for one resident, including failure to notify physician or pharmacy when medication was unavailable. |
| §483.60(d)(4)(5) — Failed to provide food that accommodates resident allergies, intolerances, and preferences for two residents. |
| §483.80 — Failed to conduct ongoing review for antibiotic stewardship and failed to review clinical signs and laboratory reports to determine if antibiotics are indicated. |
| Corridor - Doors — Failed to maintain several doors in the building to resist passage of smoke and maintain positive latching hardware. |
Report Facts
Inspections on page: 15
Total deficiencies: 18
Complaint inspections: 12
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN/Staff #242) | Licensed Practical Nurse | Named in medication disposal and administration deficiencies |
| Director of Nursing (DON/Staff #94) | Director of Nursing | Named in multiple deficiencies including medication disposal, restraint monitoring, hearing assistance, and PICC line care |
| Certified Nursing Assistant (CNA/Staff #206) | Certified Nursing Assistant | Named in restraint monitoring deficiency |
| Care Coordinator (Staff #72) | Care Coordinator | Named in restraint monitoring deficiency |
| Licensed Practical Nurse (LPN/Staff #196) | Licensed Practical Nurse | Named in restraint monitoring deficiency |
| Social Services Director (SS/Staff #126) | Social Services Director | Named in hearing assistance deficiency |
| MDS Coordinator (Staff #72) | MDS Coordinator | Named in hearing assistance deficiency |
| Licensed Practical Nurse (LPN/Staff #242) | Licensed Practical Nurse | Named in PICC line care deficiency |
| Registered Nurse (RN/Staff #57) | Registered Nurse | Named in PICC line care deficiency |
| Manager of assisted living facility | Manager | Named in PICC line care deficiency |
| Licensed Practical Nurse (LPN/Staff #92) | Licensed Practical Nurse | Named in medication availability deficiency |
| Director of Nursing (DON/Staff #52) | Director of Nursing | Named in medication availability and infection control deficiencies |
| Certified Nursing Assistant (CNA/Staff #14) | Certified Nursing Assistant | Named in fall risk assessment deficiency |
| MDS Nurse (Staff #31) | MDS Nurse | Named in fall risk assessment deficiency |
| Licensed Practical Nurse (LPN/Staff #65) | Licensed Practical Nurse | Named in fall preventative measures deficiency |
| Licensed Practical Nurse (LPN/Staff #22) | Licensed Practical Nurse | Named in fall preventative measures deficiency |
| Certified Nursing Assistant (CNA/Staff #32) | Certified Nursing Assistant | Named in continence care deficiency |
| Licensed Practical Nurse (LPN/Staff #112) | Licensed Practical Nurse | Named in continence care deficiency |
| Dietary Manager (Staff #168) | Dietary Manager | Named in nutrition deficiencies |
| Executive Director (ED/Staff #421) | Executive Director | Named in nutrition deficiency |
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