Inspection Reports for Hearthside Johns Creek

11340 Medlock Bridge Rd, Johns Creek, GA 30097, GA, 30097

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Inspection Report Summary

The most recent inspection on August 11, 2025, found no deficiencies. Earlier inspections generally showed no rule violations, with the exception of a substantiated complaint in April 2024 related to medication administration and communication with a resident’s representative. Prior reports also noted medication-related issues and a water temperature safety concern, but no fines or enforcement actions were listed in the available reports. Most complaint investigations were unsubstantiated, and no immediate jeopardy findings or license actions appeared. The facility’s inspection history suggests improvement in compliance over time, with recent investigations consistently finding no deficiencies.

Deficiencies (last 8 years)

Deficiencies (over 8 years) 0.6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

88% better than Georgia average
Georgia average: 4.9 deficiencies/year

Deficiencies per year

4 3 2 1 0
2017
2018
2019
2020
2021
2023
2024
2025

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Aug 11, 2025

Visit Reason
The purpose of this visit was to investigate complaint intakes GA50003323 and GA50003351, with the investigation opening on 2025-07-31 and concluding on 2025-08-12.

Complaint Details
Investigation of complaint intakes GA50003323 and GA50003351; no rule violations found.
Findings
No rule violations were cited as a result of this visit.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jun 11, 2025

Visit Reason
The purpose of this visit was to investigate intake #GA50003216 with an onsite visit made to the facility on 6/11/25.

Complaint Details
Investigation of intake #GA50003216 was conducted with no rule violations found.
Findings
No rule violations were cited as a result of this investigation completed on 6/27/25.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Feb 25, 2025

Visit Reason
The visit was conducted to investigate intake numbers #GA00252580 and GA50000045.

Complaint Details
Investigation of intake numbers #GA00252580 and GA50000045 resulted in no rule violations.
Findings
The investigation was completed on 2025-03-05 with no rule violations cited as a result of this investigation.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Oct 24, 2024

Visit Reason
The purpose of this visit was to investigate intake #GA00250924 with an onsite visit made on 10/24/2024 and inspection completed on 10/29/2024.

Complaint Details
Investigation of intake #GA00250924 found no rule violations.
Findings
No rule violations were cited as a result of this investigation.

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Apr 4, 2024

Visit Reason
The purpose of this visit was to investigate intake #GA00244637. An onsite visit was made on 4/4/24 and the inspection was completed on 4/5/24.

Complaint Details
The visit was complaint-related, investigating intake #GA00244637. The complaint involved unauthorized medication administration and lack of communication with the resident's representative. The complaint was substantiated based on observations, record review, and interviews.
Findings
The facility failed to provide medication administration services according to the resident's needs and physicians' orders for one sampled resident. Additionally, the facility failed to fully inform the resident's representative about care provided, changes in care, and provide access to medical records for the same resident.

Deficiencies (2)
Failed to provide medication administration services in accordance with the needs of Resident #1, including administration of Duloxetine and Quetiapine without proper authorization or consent.
Failed to fully inform Resident #1's representative about care provided, changes in care, and access to medical records.
Report Facts
Medication orders: 2 Dates of medication administration record (MAR) reviewed: 1 Date of resident admission: Dec 20, 2023

Employees mentioned
NameTitleContext
Staff CInterviewed regarding medication orders and administration for Resident #1
DDNurse PractitionerPrescribed medication for Resident #1 without authorization from representative
AAResident #1's representative who was not informed or consented to medication administration

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Oct 10, 2023

Visit Reason
The visit was conducted to investigate intake #GA00238608 with an onsite visit made on 10/10/2023. The investigation started on 10/10/2023 and was completed on 10/13/2023.

Complaint Details
Investigation of intake #GA00238608 was conducted with no rule violations cited.
Findings
No rule was cited as a result of this investigation.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: May 8, 2023

Visit Reason
The purpose of this visit was to investigate intake #GA00233843.

Complaint Details
Investigation of intake #GA00233843 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.

Inspection Report

Routine
Deficiencies: 0 Date: Nov 3, 2021

Visit Reason
The purpose of this visit was to conduct the compliance inspection.

Findings
No rule violations were cited during the onsite visit.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Oct 2, 2020

Visit Reason
The purpose of this visit was to investigate intake #GA00208025, with the investigation beginning on 2020-09-22 and completing on 2020-10-01.

Complaint Details
Investigation of intake #GA00208025 was conducted with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jun 25, 2020

Visit Reason
The inspection was conducted to investigate intake GA00205697, starting on 2020-06-15 and completed on 2020-06-25.

Complaint Details
Investigation of intake GA00205697 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.

Inspection Report

Monitoring
Deficiencies: 0 Date: Apr 6, 2020

Visit Reason
The purpose of this review is to monitor COVID 19 cases and assess infection control process.

Findings
The report focuses on monitoring COVID-19 cases and assessing the infection control process at the facility.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jun 19, 2019

Visit Reason
The purpose of this visit was to investigate intake #GA00197326 with an on-site visit made to the facility on 6/19/19.

Complaint Details
Investigation of intake #GA00197326 completed with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Mar 21, 2019

Visit Reason
The purpose of this visit was to investigate intake #GA00195277.

Complaint Details
Investigation of intake #GA00195277 found no rule violations.
Findings
No rule violations were cited as a result of this investigation.

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Feb 9, 2018

Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate complaint #GA00183232, with on-site visits made on 2018-01-04 and 2018-02-09.

Complaint Details
Complaint investigation #GA00183232 was conducted with findings of water temperature safety violation and medication procurement delays.
Findings
The inspection found that the facility failed to ensure heated water temperature did not exceed 120 degrees Fahrenheit, with water measured at 122.3 degrees in a resident's bathroom. Additionally, the facility failed to obtain timely refills of prescribed medications for two residents, resulting in interruptions in routine dosing.

Deficiencies (2)
Heated water available to residents exceeded 120 degrees Fahrenheit, measured at 122.3 degrees.
Failed to obtain refills of prescribed medications timely, causing interruptions in routine dosing for 2 residents.
Report Facts
Medication sample size: 5 Medication issues: 2 Water temperature: 122.3 Thermometer calibration: 30

Employees mentioned
NameTitleContext
Staff I interviewed regarding water temperature and medication issues
Staff A mentioned as being informed about water temperature
Staff C interviewed about fixing water temperature problem
Staff D interviewed regarding contacting physician about medication

Inspection Report

Complaint Investigation
Census: 100 Deficiencies: 1 Date: Mar 22, 2017

Visit Reason
The purpose of this visit was to investigate complaint Intake GA 00172458.

Complaint Details
The visit was complaint-related for Intake GA 00172458. The complaint was substantiated by findings of a medication error where Staff B gave the wrong medication to Resident #1.
Findings
The facility failed to ensure that staff assisted residents with the right medication at the right time and in the right amount, as evidenced by a medication error involving one resident receiving medication intended for another.

Deficiencies (1)
Failed to ensure staff assisted residents with the right medication at the right time and in the right amount for 1 of 100 residents.
Report Facts
Residents present: 100 Medication error pills given: 3

Employees mentioned
NameTitleContext
Staff BNamed as the staff who gave wrong medications to Resident #1
Staff AInterviewed and aware of the medication error made by Staff B

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Feb 28, 2017

Visit Reason
The purpose of this visit was to investigate complaint Intake GA 00171759.

Complaint Details
Complaint Intake GA 00171759 was investigated and found to have no rule violations.
Findings
No rule violations were cited as a result of this investigation.

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