Inspection Reports for Hearthstone at Murrayhill

OR, 97008

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Deficiencies per Year

80 60 40 20 0
2025
Severe High Moderate Low Unclassified
Inspection Report Complaint Investigation Census: 29 Capacity: 142 Deficiencies: 41 May 22, 2025
Visit Reason
State-compiled facility profile showing 6 inspections from 2021 to 2025 with deficiency history and enforcement actions
Findings
Across multiple inspections, the facility was found to have numerous deficiencies including failure to ensure resident rights, inadequate reporting and investigation of abuse, incomplete resident evaluations and service plans, insufficient monitoring of changes of condition, failure to conduct timely RN assessments, poor infection prevention practices, fire and life safety violations, environmental maintenance issues, and staff training deficiencies.
Complaint Details
Survey W4DU dated 2025-02-26 is a complaint investigation with 1 citation (C0010) and 0 deficiencies.
Severity Breakdown
Not Corrected: 44
Deficiencies (41)
DescriptionSeverity
C0010 - Licensing Complaint Investigation: Licensing complaint investigation with 1 citation
C0200 - Resident Rights and Protection - General: Failed to ensure a homelike environment during meal service by using disposable cups instead of reusable cupsNot Corrected
C0231 - Reporting & Investigating Abuse-Other Action: Failed to report injuries of unknown cause to local SPD office as suspected abuse in multiple casesNot Corrected
C0252 - Resident Move-in & Evaluation: Res Evaluation: Failed to ensure move-in evaluations addressed all required elements for sampled residentsNot Corrected
C0260 - Service Plan: General: Failed to ensure service plans were completed following quarterly evaluations, reflective of residents' needs, provided clear direction to staff, and were implementedNot Corrected
C0270 - Change of Condition and Monitoring: Failed to monitor changes of condition at least weekly until resolved for sampled residentsNot Corrected
C0280 - Resident Health Services: Failed to ensure RN completed timely assessments for significant changes of conditionNot Corrected
C0290 - Res Hlth Srvc: On- and Off-Site Health Srvc: Failed to coordinate care with outside providers to ensure continuity of careNot Corrected
C0295 - Infection Prevention & Control: Failed to maintain infection prevention and control protocols during ADL care and meal serviceNot Corrected
C0303 - Systems: Treatment Orders: Failed to ensure physician orders were carried out as prescribed for nutritional supplementsNot Corrected
C0420 - Fire and Life Safety: Safety: Failed to conduct unannounced fire drills according to Oregon Fire Code and provide fire and life safety instruction on alternating monthsNot Corrected
C0455 - Inspections and Investigation: Insp Interval: Failed to ensure re-licensure survey plan of correction was implemented and satisfied the Department
C0510 - General Building Exterior: Failed to ensure garbage was stored in covered refuse containers and grounds kept orderly and free of litterNot Corrected
C0513 - Doors, Walls, Elevators, Odors: Failed to maintain environment in clean and good repair including damaged handrails, furniture, walls, and stained chairsNot Corrected
C0530 - Housekeeping and Laundry: Failed to ensure laundry facilities had separate area with closed containers for soiled linens and clothing and proper one-way flowNot Corrected
C0540 - Heating and Ventilation: Failed to ensure temperature of areas surrounding fireplaces did not exceed 120 degrees FahrenheitNot Corrected
C0545 - Plumbing Systems: Failed to maintain hot water temperature in residents' units within 110 - 120 degrees FahrenheitNot Corrected
H1517 - Individual Privacy: Own Unit: Failed to provide privacy in units with shared bathrooms lacking locksNot Corrected
Z0142 - Administration Compliance: Failed to comply with licensing rules for Residential Care and Assisted Living FacilitiesNot Corrected
Z0155 - Staff Training Requirements: Failed to ensure newly hired and long-term staff completed required training and demonstrated competencyNot Corrected
Z0162 - Compliance with Rules Health Care: Failed to provide health care services in accordance with licensing rulesNot Corrected
Z0164 - Activities: Failed to ensure activity evaluations addressed required components and individualized activity plans were developedNot Corrected
C0000 - Comment: Kitchen inspections documented findings and substantial compliance noted on revisit
C0240 - Resident Services Meals, Food Sanitation Rule: Failed to ensure kitchen practices and protocols complied with Food Sanitation RulesNot Corrected
Z0142 - Administration Compliance: Failed to follow licensing rules, referencing C240Not Corrected
C0000 - Comment: Kitchen inspections documented findings and substantial compliance noted on revisit
C0240 - Resident Services Meals, Food Sanitation Rule: Failed to ensure food prepared in accordance with Food Sanitation RulesNot Corrected
Z0142 - Administration Compliance: Failed to follow licensing rules, referencing C240Not Corrected
C0000 - Comment: Kitchen inspection findings documented with substantial compliance on revisit
C0252 - Resident Move-In and Eval: Res Evaluation: Failed to ensure move-in evaluations addressed all required elementsNot Corrected
C0270 - Change of Condition and Monitoring: Failed to monitor skin conditions until resolution for sampled residentsNot Corrected
C0370 - Staffing Requirements and Training – Pre-Serv: Failed to ensure pre-service orientation and dementia care training completed prior to providing careNot Corrected
C0372 - Training Within 30 Days: Direct Care Staff: Failed to ensure newly hired staff demonstrated competency and completed required training within 30 daysNot Corrected
C0374 - Annual and Biennial Inservice For All Staff: Failed to ensure long term staff completed required annual in-service trainingNot Corrected
C0420 - Fire and Life Safety: Safety: Failed to provide fire and life safety instruction to staff on alternate months of fire drillsNot Corrected
C0422 - Fire and Life Safety: Training For Residents: Failed to provide fire and life safety training for residents at least annuallyNot Corrected
C0455 - Inspections and Investigation: Insp Interval: Failed to ensure relicensure survey plan of correction was implemented and satisfied the DivisionNot Corrected
C0515 - Resident Units: Failed to ensure operable windows had fall prevention mechanismsNot Corrected
C0540 - Heating and Ventilation: Failed to ensure wall heaters did not exceed 120 degrees FahrenheitNot Corrected
C0555 - Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable: Failed to provide exit door alarms or systems to alert staff when residents exitedNot Corrected
Z0142 - Administration Compliance: Failed to follow licensing rules referencing multiple citations including C370, C372, C374, C420, C422, C515, C540 and C555Not Corrected
Report Facts
Inspections on page: 6 Total deficiencies: 39 Total surveys: 6 Total licensing violations: 15 Total abuse violations: 0 Total notices: 0
Employees Mentioned
NameTitleContext
Staff 1Executive DirectorNamed in multiple findings including infection prevention, fire and life safety, and coordination of care
Staff 2Memory Care AdministratorNamed in multiple findings and interviews acknowledging deficiencies
Staff 3Health Services DirectorNamed in findings related to RN assessments, reporting, and staff training
Staff 4Food Services DirectorNamed in findings related to meal service and reusable cups
Staff 5Resident Care ManagerNamed in findings related to abuse reporting and infection prevention
Staff 9MCC CaregiverNamed in findings related to infection prevention and nutritional supplement administration
Staff 11MCC CaregiverNamed in findings related to hot water temperature and infection prevention
Staff 13MCC CaregiverNamed in staff training deficiencies
Staff 14MCC Medication TechnicianNamed in staff training deficiencies
Staff 21MCC Medication AideNamed in staff training deficiencies and nutritional supplement administration
Staff 27Director of MaintenanceNamed in fire and life safety and environmental maintenance findings
Staff 28Maintenance StaffNamed in grounds maintenance findings

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