Inspection Reports for Her Heart Village

1103 BARRS STREET, JACKSONVILLE, FL, 32204

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Inspection Report Summary

The most recent inspection on February 5, 2025, found no deficiencies during a complaint investigation. Earlier inspections showed a pattern of occasional Class 3 deficiencies primarily related to physical plant safety and staffing standards. Prior reports also noted issues with medication records, medication assistance, and training, but no enforcement actions or fines were listed in the available reports. Complaint investigations were mostly unsubstantiated, with no notable substantiated cases reported. The facility appears to have improved over time, with recent inspections showing fewer deficiencies compared to earlier years.

Deficiencies (last 11 years)

Deficiencies (over 11 years) 2.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

50% better than Florida average
Florida average: 4.6 deficiencies/year

Deficiencies per year

8 6 4 2 0
2012
2013
2015
2016
2017
2018
2019
2020
2021
2023
2025

Inspection Report

Complaint
Deficiencies: 1 Date: Feb 5, 2025

Visit Reason
No deficiencies noted during this complaint inspection.

Findings
No deficiencies noted during this complaint inspection.

Deficiencies (1)
None

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Jan 28, 2025

Visit Reason
One Class 3 deficiency related to physical plant safety was identified.

Findings
One Class 3 deficiency related to physical plant safety was identified.

Deficiencies (1)
Tag A0152 — PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Mar 9, 2023

Visit Reason
One Class 3 deficiency related to staffing standards was identified.

Findings
One Class 3 deficiency related to staffing standards was identified.

Deficiencies (1)
Tag A0078 — STAFFING STANDARDS - STAFF

Inspection Report

Follow-Up
Deficiencies: 1 Date: Jan 8, 2021

Visit Reason
No deficiencies noted during this monitor inspection.

Findings
No deficiencies noted during this monitor inspection.

Deficiencies (1)
None

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Feb 10, 2020

Visit Reason
No deficiencies noted during this standard inspection.

Findings
No deficiencies noted during this standard inspection.

Deficiencies (1)
None

Inspection Report

Complaint
Deficiencies: 1 Date: Nov 25, 2019

Visit Reason
One Class 3 deficiency related to emergency environmental control was identified.

Findings
One Class 3 deficiency related to emergency environmental control was identified.

Deficiencies (1)
Tag A0200 — EMERGENCY ENVIRONMENTAL CONTROL

Inspection Report

Complaint
Deficiencies: 1 Date: Sep 13, 2018

Visit Reason
No deficiencies noted during this complaint inspection.

Findings
No deficiencies noted during this complaint inspection.

Deficiencies (1)
None

Inspection Report

Complaint
Deficiencies: 1 Date: Mar 14, 2018

Visit Reason
No deficiencies noted during this complaint inspection.

Findings
No deficiencies noted during this complaint inspection.

Deficiencies (1)
None

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Oct 5, 2017

Visit Reason
No deficiencies noted during this standard inspection.

Findings
No deficiencies noted during this standard inspection.

Deficiencies (1)
None

Inspection Report

Deficiencies: 1 Date: Mar 7, 2016

Visit Reason
No deficiencies noted during this expansion inspection.

Findings
No deficiencies noted during this expansion inspection.

Deficiencies (1)
None

Inspection Report

Annual Inspection
Deficiencies: 7 Date: Oct 6, 2015

Visit Reason
Multiple Class 3 deficiencies related to medication records, staffing, training, dietary standards, records, and physical plant safety were identified.

Findings
Multiple Class 3 deficiencies related to medication records, staffing, training, dietary standards, records, and physical plant safety were identified.

Deficiencies (7)
Tag A0026 — RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Tag A0054 — MEDICATION - RECORDS
Tag A0078 — STAFFING STANDARDS - STAFF
Tag A0081 — TRAINING - STAFF IN-SERVICE
Tag A0093 — FOOD SERVICE - DIETARY STANDARDS
Tag A0161 — RECORDS - STAFF
Tag AL243 — LMH - TRAINING

Inspection Report

Complaint
Deficiencies: 4 Date: Jul 16, 2015

Visit Reason
Multiple Class 3 deficiencies related to medication records, medication labeling, physical plant safety, and facility records were identified.

Findings
Multiple Class 3 deficiencies related to medication records, medication labeling, physical plant safety, and facility records were identified.

Deficiencies (4)
Tag A0054 — MEDICATION - RECORDS
Tag A0056 — MEDICATION - LABELING AND ORDERS
Tag A0152 — PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Tag A0160 — RECORDS - FACILITY

Inspection Report

Annual Inspection
Deficiencies: 2 Date: Nov 20, 2013

Visit Reason
Two Class 3 deficiencies related to medication assistance and medication records were identified.

Findings
Two Class 3 deficiencies related to medication assistance and medication records were identified.

Deficiencies (2)
Tag A0052 — MEDICATION - ASSISTANCE WITH SELF-ADMIN
Tag A0054 — MEDICATION - RECORDS

Inspection Report

Deficiencies: 1 Date: Sep 18, 2013

Visit Reason
No deficiencies noted during this expansion inspection.

Findings
No deficiencies noted during this expansion inspection.

Deficiencies (1)
None

Inspection Report

Follow-Up
Deficiencies: 1 Date: Dec 20, 2012

Visit Reason
One deficiency with severity label '2' related to medication assistance was identified.

Findings
One deficiency with severity label '2' related to medication assistance was identified.

Deficiencies (1)
Tag A0052 — MEDICATION - ASSISTANCE WITH SELF-ADMIN

Report

Reports Summary

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