Inspection Reports for Heritage House

1200 Brookridge Cir, IA, 500222304

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Deficiencies per Year

4 3 2 1 0
2010
2011
2013
2015
2017
2018
2019
2021
2023
2025
Unclassified

Census Over Time

42 48 54 60 66 72 Jul '10 Jun '13 Oct '17 Jul '21 Oct '25
Inspection Report Complaint Investigation Census: 62 Deficiencies: 0 Oct 7, 2025
Visit Reason
Investigation of Complaint #130403-C at Heritage House assisted living facility.
Findings
No regulatory insufficiencies were cited during the complaint investigation.
Complaint Details
Complaint #130403-C was investigated and found to have no regulatory insufficiencies.
Report Facts
Tenants without cognitive impairment: 55 Tenants with cognitive impairment: 7 Total census: 62
Inspection Report Renewal Census: 64 Deficiencies: 0 Jul 30, 2025
Visit Reason
Recertification visit conducted to determine compliance with certification rules for an Assisted Living Program.
Findings
No regulatory insufficiencies were cited during the recertification visit for the Assisted Living Program.
Report Facts
Number of tenants without cognitive impairment: 55 Number of tenants with cognitive impairment: 9 Total census: 64
Inspection Report Renewal Census: 66 Deficiencies: 0 Jun 14, 2023
Visit Reason
The inspection was conducted as a recertification to determine compliance with certification for an Assisted Living Program and included an investigation of a complaint (#108574-C).
Findings
No regulatory insufficiencies or deficiencies were cited during the recertification or the complaint investigation.
Complaint Details
Investigation of Complaint #108574-C found no deficiencies.
Report Facts
Number of tenants without cognitive disorder: 64 Number of tenants with cognitive disorder: 2 Total census: 66
Inspection Report Complaint Investigation Census: 52 Deficiencies: 0 Jul 14, 2021
Visit Reason
The inspection was conducted as an investigation of Complaint #92416-C and included an onsite infection control survey.
Findings
No regulatory insufficiencies were cited during the complaint investigation or the onsite infection control survey.
Complaint Details
Investigation of Complaint #92416-C found no regulatory insufficiencies.
Report Facts
Number of tenants without cognitive disorder: 52 Number of tenants with cognitive disorder: 0 Total Population of Program: 52 TOTAL census of Assisted Living Program: 52
Inspection Report Renewal Census: 56 Deficiencies: 0 Nov 12, 2019
Visit Reason
Recertification conducted to determine compliance with certification for an Assisted Living Program.
Findings
No regulatory insufficiencies were cited during the recertification inspection.
Inspection Report Complaint Investigation Census: 60 Deficiencies: 0 Jul 12, 2018
Visit Reason
Investigation of Complaint #76366-C at Heritage House assisted living program.
Findings
No regulatory insufficiencies were cited during the complaint investigation.
Complaint Details
Complaint #76366-C was investigated and found to have no regulatory insufficiencies.
Report Facts
Number of tenants without cognitive disorder: 59 Number of tenants with cognitive disorder: 1 Total census: 60
Inspection Report Renewal Census: 60 Deficiencies: 0 Oct 18, 2017
Visit Reason
Recertification visit conducted to determine compliance with certification of an Assisted Living Program.
Findings
No regulatory insufficiencies were cited during the recertification visit.
Inspection Report Complaint Investigation Census: 60 Deficiencies: 0 Feb 7, 2017
Visit Reason
The inspection was conducted as an investigation of complaint number 64447-C at the Heritage House assisted living program.
Findings
No regulatory insufficiencies were cited during the investigation.
Complaint Details
Investigation of complaint 64447-C; no regulatory insufficiencies found.
Report Facts
Number of tenants without cognitive disorder: 60 Number of tenants with cognitive disorder: 0 Total Population of Program: 60 TOTAL census of Assisted Living Program: 60
Inspection Report Monitoring Census: 59 Deficiencies: 0 Oct 27, 2015
Visit Reason
The visit was conducted as a Final Recertification Monitoring Evaluation to determine compliance with certification of an Assisted Living Program.
Findings
No regulatory insufficiencies were found during this evaluation. The review of recertification documents and the State Fire Marshal's inspection report were accepted.
Report Facts
Number of tenants without cognitive disorder: 59 Number of tenants with cognitive disorder: 0 Total census of Assisted Living Program: 59
Employees Mentioned
NameTitleContext
Rose BoccellaProgram CoordinatorSigned letter regarding the Final Recertification Monitoring Evaluation Report
Inspection Report Monitoring Census: 61 Deficiencies: 1 Jun 25, 2013
Visit Reason
The visit was a Final Recertification Monitoring Evaluation conducted to review the Plan of Correction submitted in response to a Preliminary Recertification Monitoring Evaluation Report for Heritage House Assisted Living.
Findings
The program did not receive any regulatory insufficiencies during this certification period. A regulatory insufficiency was noted related to transportation licensing, but a Plan of Correction was accepted and the facility was recertified. Tenant satisfaction was generally positive with some minor food quality concerns.
Deficiencies (1)
Description
Staff #2 was transporting tenants without the appropriate Class D Chauffeur's license or commercial driver's license as required by law.
Report Facts
Number of tenants without cognitive disorder: 61 Number of tenants with cognitive disorder: 0 Total census of Assisted Living Program: 61 Number of tenants attending satisfaction meeting: 29 Number of staff with Chauffeur or CDL license: 7
Employees Mentioned
NameTitleContext
Karen BentsenExecutive DirectorNamed as Executive Director of Heritage House Assisted Living
Lori MinerRN BSNMonitor conducting the evaluation
Jim BerkleyProgram CoordinatorSigned letter regarding certification and Plan of Correction
Inspection Report Monitoring Census: 66 Deficiencies: 0 Jun 14, 2011
Visit Reason
The visit was a final recertification monitoring evaluation conducted to review recertification documents and ensure compliance with Iowa Administrative Code chapters governing assisted living programs.
Findings
No regulatory insufficiencies were found during the evaluation. The program did not receive any regulatory insufficiencies during this certification period, and the on-site monitoring evaluation found no regulatory insufficiencies.
Report Facts
Current number of tenants without cognitive disorder: 66 Current number of tenants with cognitive disorder: 0 Total Population: 66 Tenant meeting attendance: 32
Employees Mentioned
NameTitleContext
Hal L. ChaseMPH BSNMonitor conducting the evaluation
Jim BerkleyProgram Coordinator, Adult Services BureauAuthor of the cover letter
Inspection Report Complaint Investigation Census: 65 Deficiencies: 1 Mar 15, 2011
Visit Reason
The inspection was conducted as a complaint investigation following an incident involving a tenant who attempted self-harm. The report addresses regulatory insufficiency related to the criteria for exclusion of a tenant.
Findings
The investigation found that the tenant had a history of suicidal thoughts and attempts, with inconsistent sleep patterns and use of a personal emergency response system. The program was found to have regulatory insufficiency for admitting or retaining a tenant who is dangerous to self.
Complaint Details
The complaint involved Tenant #1 who called staff via personal emergency response system after attempting to harm himself by cutting his wrist. The tenant had a history of suicidal attempts and was admitted to hospital multiple times. The program failed to exclude a tenant dangerous to self, constituting regulatory insufficiency.
Deficiencies (1)
Description
Regulatory Insufficiency: A program shall not knowingly admit or retain a tenant who is dangerous to self.
Report Facts
Civil penalty amount: 500 Reduced civil penalty amount: 325 Current number of tenants without cognitive disorder: 65 Current number of tenants with cognitive disorder: 0 Total population: 65
Employees Mentioned
NameTitleContext
Hal L. ChaseRN BSN MPHMonitor of the incident investigation
Jim BerkleyProgram Coordinator mentioned in relation to civil penalty and contact for questions
Inspection Report Monitoring Census: 60 Deficiencies: 0 Jul 29, 2010
Visit Reason
The visit was an on-site monitoring visit conducted to investigate an incident involving a tenant found sitting on the floor and concerns about possible self-harm or suicidal ideation.
Findings
No regulatory insufficiencies were identified during the investigation. The tenant was evaluated and monitored, with interventions and a managed risk agreement implemented to address self-harm and suicidal ideation risks.
Report Facts
Current number of tenants without cognitive disorder: 60 Current number of tenants with cognitive disorder: 0 Total Population: 60
Employees Mentioned
NameTitleContext
Hal L. ChaseRN BSN MPHMonitor for the incident investigation
Sally DuhouxManager RNNamed as recipient of the report and facility manager

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