Overview of Heritage Lakes Senior Living Community
Overlooking the breathtaking scenery of Pflugerville, TX, Heritage Lakes Senior Living Community is committed to enhancing seniors’ quality of life with assisted living, independent living, and memory care services. Receive the highest quality of care and assistance around the clock from a team of compassionate and well-trained professionals. Seniors live to the best of their potential and maximize their independence surrounded by incredible amenities and a cheerful community.
Promoting a bright and inviting environment, residents have a relaxing time with friends. Here, residents enjoy the finest dining experience with healthy and delicious meals catering to dietary needs and preferences. Heritage Lakes Senior Living Community is a good place for seniors to enjoy a blissful retirement with its cozy and serene campus.
The staff, particularly Robyn and Shannon, are consistently praised for their exceptional communication, care, and attentiveness, making a significant positive impact on residents' experiences and transitions.
Care & staff
Sense of community and social connection
The community strongly emphasizes a sense of belonging and support among residents, with a focus on making everyone feel valued and respected, contributing to an environment where residents look out for one another.
Community
Home Information Heritage Lakes Senior Living Community
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License Status
LICENSED
Facility Type
Assisted Living
License Expiration
April 11, 2027
Additional licensing details
License number:308421
Year opened:11/4/2021
County:TRAVIS
Ownership & operating entity
Heritage Lakes Senior Living Community is legally operated by HLAL PFLUGERVILLE, LLC, and administrated by SHANNON RENY.
Owner:HLAL PFLUGERVILLE, LLC
Ownership type:Limited Liability Company (LLC)
Type Of Units
Alzheimer's Units
30 units
Total beds
56 units
Staffing
Key information about the people who lead and staff this community.
Types of Care at Heritage Lakes Senior Living Community
Independent Living
Assisted Living
Memory Care
Types of Care
Assisted Living
Definition: Residential care for older adults who need help with activities of daily living (ADLs) such as medication management, bathing, dressing and meals.
Purpose: Support independence while providing daily assistance and limited medical oversight — a step below nursing home care.
Focus: Safety, personal care, social engagement and a community-based lifestyle.
Amenities and Services: Often include:
• Recreational activities
• Housekeeping and laundry
• Transportation
• Meal services
Care Level: 24/7 staff availability with personalized care plans; limited clinical care compared to nursing homes.
Home Care
Home care is a type of care wherein qualified professionals assist with activities of daily living (ADLs), like personal hygiene, meal preparation, and dressing, at home. This type of care provides a wide range of services, including personal care, skilled nursing care, rehabilitation services, and companionship. This is ideal for those looking to stay at home in retirement but needing care and support for ADLs and chronic conditions. Hourly care and live-in care are often provided for flexibility, ensuring older adults receive care tailored to their needs and preferences.
Skilled Nursing
Skilled nursing care is a type of care provided by registered nurses in a medical setting under a physician’s supervision, focusing on intensive medical care and rehabilitation. It is typically provided in hospitals and purposely built skilled nursing communities and healthcare centers, usually aimed at short-term and transitional care.
Nursing Care
Nursing care is usually provided in a nursing home environment by nursing aides and licensed practical nurses. This type of care focuses on helping older adults with activities of daily living (ADLs), like personal hygiene and medication, alongside medical care. Long-term residential care is provided, helping those with complex medical needs, chronic conditions, cognitive, functional, and behavioral issues.
Respite Care
Respite care, also known as short-term stay, allows primary caregivers to rest and have time for themselves by providing care for their loved ones. This type of care is temporary and may range from a few hours to weeks, provided either at home or in a senior care community.
Memory Care
Definition: Specialized residential care for people with memory loss, Alzheimer’s disease or other forms of dementia.
Purpose: Provide a safe, structured environment with trained staff and programs tailored to cognitive impairment.
Focus: Secure settings, enhanced supervision and routines that support memory and reduce stress.
Amenities and Services: Typically include:
• Assistance with ADLs
• Cognitive stimulation and therapeutic activities
• Secure indoor/outdoor spaces
Care Level: Staff specially trained in dementia care with higher caregiver-to-resident ratios.
Independent Living
Definition: A living option typically for those 55 and over, including senior housing, retirement homes, and active adult communities.
Purpose: Ideal for those seeking to live with peers of the same age without needing support for activities of daily living (ADLs) or medical care.
Focus: Emphasizes convenience and recreation, eliminating the hassles of housekeeping and maintenance.
Amenities and Services: Offers a variety of amenities, which may include:
• Spa
• Concierge
• Community gathering spaces
Luxury Levels: Amenities vary depending on the level of luxury provided by the community.
Hospice Care
Focusing on those with life-limiting conditions or terminal illness, hospice care provides physical, emotional, social, and spiritual support. This type of care aims to ease older adults’ discomfort and pain and does not focus on finding a cure. Typically provided with a multidisciplinary team of doctors, nurses, social workers, and hospice aides, in older adults’ preferred setting, may it be at home, hospital, or senior living community. Hospice care provides care for those with a life expectancy estimated at six months or less.
Nursing Home
This type of retirement option focuses on older adults who require advanced healthcare but do not necessarily require hospital care. Nursing homes often provide a wide range of personal care, health care, and skilled nursing, tailored to older adults’ healthcare needs. This is ideal for those who cannot stay at home due to complex healthcare needs but do not need to be in a hospital setting.
Residential Care
A senior living option that focuses on providing support with activities of daily living, including personal hygiene and medication management. However, unlike assisted living, this type of care provides a smaller and more intimate environment, catering to a smaller number of residents. This is ideal for those needing assistance with daily living without extensive medical care and preferring a smaller setting.
Adult Day Care
This type of care provides curated activities for older adults in a non-residential care setting, promoting holistic well-being with health, social, nutritional, and emotional support. Adult day care promotes social interactions in a supervised manner, allowing family caregivers to rest during the day. This is beneficial in terms of preventing loneliness in older adults and providing additional support for family caregivers.
Palliative Care
This type of care focuses on providing comfort, pain relief, and emotional support for those with serious illness. Unlike hospice care, palliative care provides support at any stage of the illness, even alongside curative treatments. This can be provided at home, in nursing homes, in hospitals, and in other senior living communities.
Continuing Care Retirement Communities (CCRC)
Continuing Care Retirement Community (CCRC) is a type of senior living community that provides a wide range of care options in a residential setting. Also known as a life plan community, CCRC often provides independent living, assisted living, memory care, and skilled nursing, allowing older adults to age in place. Due to its comprehensive care, older adults do not have to transfer to communities when the level of care increases.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
1 visit/inspection
Results
1 with citations
0 without citations
1 citation
1 health citation0 life safety citations0 infection control citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
Texas average: 2 health citations
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Texas average: 1 enforcement action
Inspection Report Summary for Heritage Lakes Senior Living Community
Heritage Lakes Assisted Living underwent a comprehensive inspection on June 06, 2024, resulting in one violation of state standards. The sole Health Code deficiency cited was related to resident care, specifically the failure to ensure effective hair restraints were worn to prevent food contamination. This issue was corrected by June 30, 2024. No Life Safety Code deficiencies were identified during the inspection. As a result, no enforcement actions were taken against the facility.