Total health inspections
2
Louisiana average 6.5
Last Health inspection on Mar 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Manor of Stratmore Nursing & Rehab Ctr
Nursing Home in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Manor of Stratmore Nursing & Rehab Ctr
Heritage Manor Stratmore is a health care community in Shreveport, LA, offering individuals a place to recover, rehabilitate, and reside based on their specific needs. The facility provides skilled nursing services, rehabilitation therapies, and long-term care in a homelike environment. The staff is dedicated to ensuring residents receive the care needed to achieve optimum health and well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
142
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.2%
Residents per day (avg)
129
Occupancy rate
84.2%
Residents per day (avg)
129
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
58% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
28% of new residents, often for short stays.
Typical stay
1 years
Medicaid
14% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Privately-owned community
Home revenue
$10.9M
Profit
$1.2M
Privately-owned community
Home revenue
$10.9M
Profit
$1.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.7M
142-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeMedicare And Medicaid
CountyCaddo
CMS Certification Number195486
AccreditationsLouisiana Nursing Home Association, Shreveport Chamber of Commerce, Alzheimer’s Association, Community Health Education Network, Northwest Louisiana Association for Senior Living
Owner NameHERITAGE MANOR STRATMORE NURSING & REHABILITATION CENTER LLC
Profit StatusFor profit - Limited Liability company
Rehabilitation Services
Short-Term Rehab
Skilled Nursing
Rehabilitation
Hospice Care
Specific ProgramsSkilled Nursing, Wound Care, Long-term Care, Memory Care, Hospice Care, Rehabilitation, Short-term Rehabilitation, Tours, Amenities, Activities, Private Rooms, Admissions, Getting Started, Insurance & Payment
Food DescriptionNutritious, appetizing meals carefully prepared and served in a clean and comfortable dining room.
Health Inspection History
Inspections
Total health citations
6
Louisiana average 25.7
Citations per inspection
3
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
0 critical citations
0 serious citations
6 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 06, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 06, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jan 11, 2023
Issues related to the availability and quality of nursing staff and the care they provide.
Jan 11, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jan 11, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Jan 11, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jan 11, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jan 11, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Shreveport The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
Heritage Manor of Stratmore Nursing & Rehab Ctr
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Shreveport
142
84.2%
+17%
3.52
-15%
0
6
3.0
0
129
-
Day, Catherine
$10.8M
$4.6M
42.3%
195486
Booker T.washington Skilled Nursing and Rehabilita
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Shreveport
80
86.2%
+20%
2.75
-34%
0
18
3.6
0
73
-
Brownlee, Kourtney
$7.2M
$2.4M
32.7%
195615
Claiborne Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Shreveport
81
80.3%
+12%
4.19
+1%
2
42
3.8
5
67
-
Fox-Cash, Julie
$7.9M
$2.5M
31.6%
195316
Garden Park Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Shreveport
-
-
-
-
-
0
0
0.0
0
-
19
-
-
-
-
-
Harmony House Nursing and Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Shreveport
-
-
-
-
-
0
0
0.0
0
-
34
-
-
-
-
-
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7.5 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
159
Employees
112
Contractors
47
Staff to resident ratio
1.26:1
19% worse than Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
60
Average shift
8 hours
0% compared with Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
43,926
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
41
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
75
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
10.1%
4,428 contractor hours this quarter
Licensed Practical Nurse: 14
Speech Language Pathologist: 7
Physical Therapy Aide: 7
Respiratory Therapy Technician: 6
Physical Therapy Assistant: 4
Qualified Social Worker: 2
Medical Director: 2
Therapeutic Recreation Specialist: 1
Feeding Assistant: 1
Clinical Nurse Specialist: 1
Other Physician: 1
RN Director of Nursing: 1
Staff by category
| Certified Nursing Assistant | 75 | 0 | 75 | 25,237 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 27 | 14 | 41 | 12,405 | 91 | 100% | 8.8 |
| Registered Nurse | 8 | 0 | 8 | 1,289 | 90 | 99% | 6.3 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,080 | 74 | 81% | 6.9 |
| Speech Language Pathologist | 0 | 7 | 7 | 818 | 70 | 77% | 5.8 |
| Qualified Social Worker | 0 | 2 | 2 | 485 | 66 | 73% | 6.7 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 472 | 62 | 68% | 7.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 461 | 72 | 79% | 5.9 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 444 | 56 | 62% | 7.9 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 399 | 69 | 76% | 4.3 |
| Feeding Assistant | 0 | 1 | 1 | 264 | 63 | 69% | 4.2 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 46 | 8 | 9% | 5.8 |
| Medical Director | 0 | 2 | 2 | 41 | 13 | 14% | 3.2 |
| Other Physician | 0 | 1 | 1 | 22 | 12 | 13% | 1.8 |
| RN Director of Nursing | 0 | 1 | 1 | 9 | 1 | 1% | 8.5 |
75 Certified Nursing Assistant
% of Days
100%
41 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
99%
7 Physical Therapy Aide
% of Days
81%
7 Speech Language Pathologist
% of Days
77%
2 Qualified Social Worker
% of Days
73%
1 Therapeutic Recreation Specialist
% of Days
68%
4 Physical Therapy Assistant
% of Days
79%
1 Nurse Practitioner
% of Days
63%
1 Administrator
% of Days
62%
6 Respiratory Therapy Technician
% of Days
76%
1 Feeding Assistant
% of Days
69%
1 Clinical Nurse Specialist
% of Days
9%
2 Medical Director
% of Days
14%
1 Other Physician
% of Days
13%
1 RN Director of Nursing
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
126 residents
Residents by payment source
Medicare
13 residents (10.3%)
Medicaid
94 residents (74.6%)
Private pay or other
19 residents (15.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
12% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.0
12% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
10% worse than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.2%
Percent of long-stay residents whose ability to move independently worsened
15.2%
35% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
6% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
32% better than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.3%
Percent of long-stay high risk residents with pressure ulcers
6.3%
In line with Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
26% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
In line with Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.6%
Percent of long-stay residents who received an antipsychotic medication
20.6%
In line with Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
18% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
66% better than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
25% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Heritage Manor of Stratmore Nursing & Rehab Ctr based on CMS SNF Cost Reports.
Occupancy Rate
84.2%
↑ 0.5pp vs 2022
Net Income
$1.2M
↑ ~$302.9K vs 2022
Total Payroll
$7.3M
↑ ~$643.3K vs 2022
Profit Margin
10.8%
↑ 2.5pp vs 2022
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