Sitting gracefully in Shreveport, Heritage Manor South beckons those seeking a home that goes beyond the ordinary. This haven is specifically designed to cater to individuals in need of short-term postoperative or hospital recovery care. The dedicated staff members, renowned for their expertise, form a compassionate team that tends to the diverse needs of each resident. The home’s tranquil atmosphere, crafted by the natural beauty that surrounds it, instills a profound sense of peace and serenity. Private and semi-private suites provide an oasis of personal space, fostering a feeling of utmost comfort. A delightful array of activities and social gatherings—such as lively parties and spirited Bingo games—spark joy and create lasting memories. Within the state-of-the-art rehabilitation gym, a team of skilled professionals guides residents through physical, occupational, speech, and restorative therapies, rekindling their strength and empowering them to reclaim their independence. Heritage Manor South is a sanctuary of healing and transformation. It embodies a commitment to providing the highest standard of care while fostering a sense of belonging and community.
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What families are saying
Overall quality of life and resident wellbeing
There is a significant disparity in the quality of care and staff professionalism, with some reviewers praising the respectful and courteous treatment from staff, while others report neglect, unprofessional behavior, and a lack of attentiveness to patient needs.
Quality of lifeCare & staff
Cleanliness, hygiene, and facility upkeep
The facility's cleanliness receives mixed feedback; while some reviewers highlight the cleanliness and upkeep of the environment, others describe severe issues with odors and hygiene, particularly in patient rooms.
Cleanliness
Home Information Heritage Manor South
No benchmark data is available for Occupancy. No benchmark data is available for Beds. No benchmark data is available for Avg. Length of Stay.
No benchmark data is available for Home Revenue. No benchmark data is available for Payroll Costs. No benchmark data is available for Total Income.
No benchmark data is available for Medicare Nights. No benchmark data is available for Medicaid Nights. No benchmark data is available for Private Pay Nights.
Occupancy
Beds
145
Occupancy
69.6%
Total Bed Days Available
52925
Avg. Length of Stay
257 days
Avg. Residents per Day
100
Finance
Home Revenue
$8,409,551.00
Payroll Costs
$3,904,502.00
Profit
$1,201,127.00
Total Costs
$1,647,188.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
46.4%
House Specifics:
CCN
195408
Owner Name
BANAKA, JACOB
Rural vs. Urban
Urban
County
Caddo
Type of Control
Proprietary — Individual
Operations
Total Admissions
67
Total Discharges
135
% Medicaid Admissions
12%
% Medicare Admissions
55%
% Private Pay Admissions
33%
% Medicaid Discharges
22%
% Medicare Discharges
36%
% Private Pay Discharges
41%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
2 / 5
Nurse Hours / Resident / Day
Adjusted total nurse staffing hours per resident per day.
4.96 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
18253
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
4017
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
12449
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.