(888) 927-9409
Pricing Call
(888) 927-9409
Heritage Manor South
Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Shreveport, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Heritage Manor Health & Rehab, Nursing Home in Bossier City, LA — Smiling resident enjoying a meal with friends

Heritage Manor South

Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Shreveport, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
9712 Mansfield Road, Shreveport, LA 71118 View map Calculator: See prices in your area
Heritage Manor South accepts Medicare, Medicaid, and private pay.
Contact Us Explore Open Rooms
Calculator: See prices in your area
Heritage Manor South accepts Medicare, Medicaid, and private pay.

Overview of Heritage Manor South

Facebook

Heritage Manor South is a skilled nursing facility located at 9712 Mansfield Road in Shreveport, Louisiana. The 145-bed community is owned by Jacob Banaka and accepts Medicare, Medicaid, and private pay, giving families several options for covering both short-term rehabilitation and longer-term nursing care. The facility currently operates at 67% occupancy.

Rehabilitation and recovery are at the center of the home’s clinical focus. Residents stay an average of 255 days, including people recovering from illness or injury as well as those who need ongoing skilled nursing support.

Short-term rehabilitation services are a major part of the care program. Nursing care averages approximately 4 hours and 58 minutes per resident each day, supported by 24-hour staffing. This level of care support allows the facility to serve individuals transitioning from hospitals and those managing complex medical needs.

A state-of-the-art rehabilitation gym is available for residents participating in therapy and recovery programs. Recreational and therapeutic activities are also part of daily life. Meals are served in a dining room and follow dietitian-approved menus. Residents who enjoy spending time outdoors have access to landscaped gardens and a fishing pier. Common areas throughout the facility provide space for social gatherings and resident interaction. Transportation is available for medical appointments and community outings.

Residents also have access to a beauty salon, barbershop, religious services, cable television, WiFi, and housekeeping services. These amenities help support comfort and convenience throughout a resident’s stay.

The surrounding neighborhood has a Walk Score of 29, placing it in the somewhat walkable category. A few nearby services may be reachable on foot, although most errands and appointments require transportation. Families considering Heritage Manor South may find an in-person visit helpful for seeing the rehabilitation gym, landscaped grounds, fishing pier, and overall day-to-day environment firsthand.

Facility Direct Line (318) 687-2080
Facility Direct Line (318) 687-2080 HMSouth@asimgt.com
Facebook

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 24.9% Above LA avg. ▲ 24.9% Above LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 8.6% Above LA avg. ▲ 8.6% Above LA avg.LA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 24.8% Above LA avg. ▲ 24.8% Above LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
At LA avg. At LA avg.LA average: 2.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Louisiana averages

Rank #48 / 192Nurse hours — State benchmarkedThis home is ranked 48th out of 192 homes we track in Louisiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Louisiana average, with a ranking across 192 Louisiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 48th out of 192 homes we track in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 23m

6% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
23m
+16% State avg: 20m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 14m
Avg State avg: 1h 15m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 46m
+11% State avg: 2h 29m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 34m
+4% State avg: 3h 27m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−48% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
8m
−32% State avg: 12m per day · National avg: 29m per day

2 of 6 metrics below state avg

Standout metric: Registered Nurse (RN) is +16% above Louisiana average

Capacity and availability

Residents per day (avg)
108
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
255 days
Bed community size
145-bed community Rank #59 / 259Bed count — State benchmarkedThis home is ranked 59th out of 259 homes we track in Louisiana for bed count. Shows this facility's certified or reported bed count compared to other Louisiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 29 / 100 Rank #224 / 343Walk Score — State benchmarkedThis home is ranked 224th out of 343 homes we track in Louisiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Louisiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
75%
Rank #93 / 169Occupancy rate — State benchmarkedThis home is ranked 93rd out of 169 homes we track in Louisiana for occupancy. Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 169. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Louisiana average: 71.8%
Occupied beds
108 / 145
Average occupied beds in Louisiana homes 89 beds

License Details

Facility TypeMedicare And Medicaid
CountyCaddo
CMS Certification Number195408
AccreditationsLouisiana Nursing Home Association, Southern Hills Business Association

Ownership & Operating Entity

Owner NameCommunity Care Center Of Shreveport South LLC
Profit StatusFor-profit

Safety & Compliance

Safety Features24/7 on-site staffing.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Short-Term Rehabilitation

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Fitness Center
Garden
Outings
Religious Services
Salon
Cable Tv
Wi-Fi
Laundry
Housekeeping
Fishing Pier
Specific ProgramsGetting Started, Insurance & Payment
Religious Services

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspections, staffing, and quality measures.

Ranked 27th (tied) of 161 homes in Louisiana See full Louisiana ranking
Health Inspection Rating
3 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspection findings. Fewer deficiencies result in higher ratings.

Ranked 49th (tied) of 161 homes in Louisiana See full Louisiana ranking
Quality Measures Rating
2 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring resident health outcomes and care practices.

Ranked 39th (tied) of 157 homes in Louisiana See full Louisiana ranking
Staffing Rating
4 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring staffing levels, including hours of care provided per resident per day.

Ranked 1st (tied) of 161 homes in Louisiana See full Louisiana ranking

Contact Heritage Manor South

CMS Health Inspection History

Inspections Since 2022 · 4 years of data
Total health inspections 5

Louisiana average 6.5

Last Health inspection on Jul 2025

Total health citations
18 Rank #54 / 199Health citations — State benchmarkedThis home is ranked 54th out of 199 homes we track in Louisiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Louisiana State average, with a ranking across all 199 LA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Louisiana average 25.7

Citations per inspection
3.6 Rank #87 / 199Citations per inspection — State benchmarkedThis home is ranked 87th out of 199 homes we track in Louisiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Louisiana mean across 199 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Louisiana average 3.95

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 18 citations resulted from standard inspections; and 3 of 18 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Louisiana average

Louisiana average: 1.1

Serious health citations
0
100% better than Louisiana average

Louisiana average: 0.5

0 critical citations Louisiana average: 1.1
0 serious citations Louisiana average: 0.5
18 moderate citations Louisiana average: 23.7
0 minor citations Louisiana average: 0.4
Citations history (last 4 years)
Care Planning moderate citation Jul 22, 2025
Corrected
Resident Rights moderate citation Jul 22, 2025
Corrected
Pharmacy moderate citation Oct 30, 2024
Corrected
Pharmacy moderate citation Oct 30, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 152
Employees 123
Contractors 29
Staff to resident ratio 1.49 : 1
0% compared with Louisiana average
Louisiana average ratio: 1.50 : 1 Louisiana average ratio: 1.50 : 1See full Louisiana ranking
Avg staff/day 58
Average shift 7.7 hours
6% worse than Louisiana average
Louisiana average: 8.2 hours Louisiana average shift: 8.2 hoursSee full Louisiana ranking
Total staff hours (quarter) 41,033

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 10 RN Staff are full-time employees. No contractors work on this role. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 30 LPN Staff are full-time employees. No contractors work on this role. 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 69 CNA Staff are full-time employees. No contractors work on this role. 69
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.6%

2,309 contractor hours this quarter

Physical Therapy Assistant: 7 Qualified Social Worker: 6 Physical Therapy Aide: 6 Speech Language Pathologist: 4 Respiratory Therapy Technician: 3 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6906923,33092100%8
Licensed Practical Nurse3003010,60592100%8
Registered Nurse100102,43792100%7.8
Nurse Aide in Training110119353639%7.9
Physical Therapy Aide0669217784%6.4
RN Director of Nursing1014845964%8.2
Nurse Practitioner1014686166%7.7
Administrator1014645863%8
Speech Language Pathologist0444586571%6.6
Respiratory Therapy Technician0333856166%6
Qualified Social Worker0662735964%4.1
Physical Therapy Assistant0771195863%1.6
Occupational Therapy Aide0117289%9
Clinical Nurse Specialist0115489%6.7
Occupational Therapy Assistant0112733%9
69 Certified Nursing Assistant
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
10 Registered Nurse
% of Days 100%
11 Nurse Aide in Training
% of Days 39%
View All Staffing Data in Shreveport

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.6
26% better than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.4
10% better than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.3%
35% better than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.5%
30% better than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.4%
49% worse than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.0%
16% worse than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.3%
In line with Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.4%
24% worse than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.0%
41% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.3%
18% better than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 20.3%
In line with Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.3%
In line with Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.0%
In line with Louisiana average

Louisiana average: 94.9%

Short-stay resident measures
Below average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
19% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.3%
27% better than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.2%
18% better than Louisiana average

Louisiana average: 76.2%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 4 - 5 months

Private pay

49% of new residents, often for short stays.

Typical stay 8 - 9 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 102
Medicare
9
8.8% of residents
Medicaid
46
45.1% of residents
Private pay or other
47
46.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$812.6K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.5M Rank #48 / 192Net patient revenue — State benchmarkedThis home is ranked 48th out of 192 homes we track in Louisiana. Shows this facility's net patient revenue compared to the Louisiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$812.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$55.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #64 / 192Payroll costs — State benchmarkedThis home is ranked 64th out of 192 homes we track in Louisiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Louisiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$5.1M 44.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #115 / 191Payroll % of net patient revenue — State benchmarkedThis home is ranked 115th out of 191 homes we track in Louisiana. Shows payroll as a percentage of net patient revenue versus the Louisiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.6M
How we calculate these figures

This home is owned by Jacob Banaka

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 195408

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 8 - 9 months.

Admissions
92 total

Coverage residents most often arrive under.

Medicare 33%
Private pay 49%
Medicaid 18%
Discharges
139 total

Coverage residents most often leave under.

Medicare 40%
Private pay 42%
Medicaid 18%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Heritage Manor South

Address 9.8 miles from city center Info Estimated distance in miles from Shreveport's city center to Heritage Manor South's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Manor South

Add your location

Address

Compare Nursing Homes around Shreveport

Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Louisiana average is: 47.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Heritage Manor of Stratmore Nursing & Rehab Ctr
NH
HOS
MC
SNF
Shreveport
142
Facility 142
LA AVG 113
Rank #69 / 259
80.3%
Facility 80.3%
LA AVG 72.4
Rank #58 / 169
+11%
3.89
Facility 3.89
LA AVG 4.14
Rank #91 / 192
 +13%-6%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
6
Facility 6
LA AVG 25.7
Rank #3 / 199
3.0
Facility 3.0
LA AVG 3.9
Rank #38 / 199
-114-
12
Facility 12
LA AVG 40
Rank #311 / 343
Catherine Day
$13.4MFiscal year ending 12/2023
Facility $13.4MFiscal year ending 12/2023
LA AVG $9.8M
Rank #31 / 192
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
LA AVG $4.5M
Rank #49 / 192
39.5%Fiscal year ending 12/2023
Facility 39.5%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #165 / 191
195486
Heritage Manor South
NH
HOS
MC
SNF
Shreveport (Caddo Parish)
145
Facility 145
LA AVG 113
Rank #59 / 259
74.5%
Facility 74.5%
LA AVG 72.4
Rank #93 / 169
+3%
4.38
Facility 4.38
LA AVG 4.14
Rank #48 / 192
 +41%+6%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
18
Facility 18
LA AVG 25.7
Rank #54 / 199
3.6
Facility 3.6
LA AVG 3.9
Rank #87 / 199
-108A+
29
Facility 29
LA AVG 40
Rank #224 / 343
Jacob Banaka
$11.5MFiscal year ending 12/2023
Facility $11.5MFiscal year ending 12/2023
LA AVG $9.8M
Rank #48 / 192
$5.1MFiscal year ending 12/2023
Facility $5.1MFiscal year ending 12/2023
LA AVG $4.5M
Rank #64 / 192
44.1%Fiscal year ending 12/2023
Facility 44.1%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #115 / 191
195408
Spring Lake Skilled Nursing and Rehabilitation
NH
HOS
MC
PC
RC
SNF
Shreveport (Caddo Parish)
160
Facility 160
LA AVG 113
Rank #31 / 259
75.3%
Facility 75.3%
LA AVG 72.4
Rank #91 / 169
+4%
3.42
Facility 3.42
LA AVG 4.14
Rank #137 / 192
 -70%-18%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
14
Facility 14
LA AVG 25.7
Rank #31 / 199
2.8
Facility 2.8
LA AVG 3.9
Rank #33 / 199
-120-
42
Facility 42
LA AVG 40
Rank #150 / 343
Sdb Holdings
$14.9MFiscal year ending 12/2023
Facility $14.9MFiscal year ending 12/2023
LA AVG $9.8M
Rank #21 / 192
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
LA AVG $4.5M
Rank #50 / 192
35.6%Fiscal year ending 12/2023
Facility 35.6%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #178 / 191
195344
Heritage Manor West
NH
HOS
MC
PC
SNF
Shreveport
140
Facility 140
LA AVG 113
Rank #73 / 259
79.9%
Facility 79.9%
LA AVG 72.4
Rank #61 / 169
+10%
4.11
Facility 4.11
LA AVG 4.14
Rank #74 / 192
 +56%-1%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
18
Facility 18
LA AVG 25.7
Rank #54 / 199
4.5
Facility 4.5
LA AVG 3.9
Rank #135 / 199
-112-
35
Facility 35
LA AVG 40
Rank #194 / 343
Lena Heritage LLC
$10.5MFiscal year ending 12/2023
Facility $10.5MFiscal year ending 12/2023
LA AVG $9.8M
Rank #67 / 192
$4.6MFiscal year ending 12/2023
Facility $4.6MFiscal year ending 12/2023
LA AVG $4.5M
Rank #76 / 192
44.3%Fiscal year ending 12/2023
Facility 44.3%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #114 / 191
195447
Booker T.washington Skilled Nursing and Rehabilita
NH
HOS
PC
RC
SNF
Shreveport (Caddo Parish)
80
Facility 80
LA AVG 113
Rank #196 / 259
91.1%
Facility 91.1%
LA AVG 72.4
Rank #22 / 169
+26%
3.23
Facility 3.23
LA AVG 4.14
Rank #155 / 192
 -79%-22%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
18
Facility 18
LA AVG 25.7
Rank #54 / 199
3.6
Facility 3.6
LA AVG 3.9
Rank #87 / 199
-73-
58
Facility 58
LA AVG 40
Rank #71 / 343
Kourtney Brownlee
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
LA AVG $9.8M
Rank #109 / 192
$2.6MFiscal year ending 12/2023
Facility $2.6MFiscal year ending 12/2023
LA AVG $4.5M
Rank #168 / 192
30.1%Fiscal year ending 12/2023
Facility 30.1%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #185 / 191
195615
Nursing Home Explorer

Financial Assistance for
Nursing Home in Louisiana

Heritage Manor South is located in SHREVEPORT, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.

Get Financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability
General Louisiana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

High demand in urban areas.

Benefits
In-home care (5-7 hours/day) Respite (240 hours/year) Home modifications Transitional support

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+
General Louisiana resident, at risk of nursing home.
Income Limits ~$1,800/month varies
Asset Limits $5,000 individual
LA

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled
General Louisiana resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down option available.

Benefits
ADL/IADL assistance (20-32 hours/week, varies by need)

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+
General Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid; none for Medicare-only.
LA

Limited centers (e.g., Baton Rouge, Lafayette).

Benefits
Adult day care Medical care Personal care Transportation Drugs Respite

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities
General Louisiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) $2,901/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Includes transitional support from nursing homes.

Benefits
Adult day care (up to 8 hours/day, 5 days/week) Personal care Respite Transitional aid

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+
General blind, or disabled, Louisiana resident, Medicaid-eligible.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down available.

Benefits
Personal care Adult day care Limited in-home supports

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+
General Louisiana resident, experiencing abuse/neglect/exploitation.
Income Limits (2025) No strict limit; prioritizes low-income.
Asset Limits None specified.
LA

Focus on urban and rural elder abuse cases.

Benefits
Emergency care Temporary housing Legal aid Care coordination (varies by case)

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+
General Louisiana resident, no/low prescription coverage.
Income Limits (2025) Varies by linked program; ~$30,000/year suggested.
Asset Limits None specified.
LA

Bridges gaps in Medicare Part D coverage.

Benefits
Prescription cost reduction (up to 50% discounts) Application assistance

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Age —
General Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits ~$155,356 2025 net worth limit
LA

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs

Frequently Asked Questions about Heritage Manor South

What neighborhood is Heritage Manor South in?

Heritage Manor South is in the Caddo Parish neighborhood of SHREVEPORT.

Who is the owner of Heritage Manor South?

Heritage Manor South is legally operated by Community Care Center Of Shreveport South LLC.

Is Heritage Manor South in a walkable area?

Heritage Manor South has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Heritage Manor South?

Heritage Manor South's occupancy is 75%.

Are pets allowed at Heritage Manor South?

No, Heritage Manor South has a no-pet policy.

Does Heritage Manor South operate as a for-profit or non-profit?

Heritage Manor South is registered as a for-profit in LA.

What is the overall rating for Heritage Manor South?

Heritage Manor South received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat