Facility type
Medicare And Medicaid
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Nursing Home
Heritage Manor South
Heritage Manor South is a health care community in Shreveport, Louisiana, offering skilled nursing services and rehabilitation therapies. The facility provides a supportive environment for individuals recovering from surgery or requiring long-term care. With a focus on nurturing the body, mind, and spirit, Heritage Manor South ensures residents receive the care they need.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
145
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
67%
Residents per day (avg)
100
Occupancy rate
67%
Residents per day (avg)
100
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
4 - 5 months
Private pay
49% of new residents, often for short stays.
Typical stay
8 - 9 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Home revenue
$8.5M
Profit
$868.4K
Privately-owned community
Home revenue
$8,549,989.00
Profit
$868,442.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.7M
145-bed community
A larger shared setting that may offer more common spaces and organized community services.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
Caddo
Additional licensing details
CMS Certification Number:
195408
Accreditations:
Louisiana Nursing Home Association, Southern Hills Business Association
Ownership & operating entity
Owner name:
COMMUNITY CARE CENTER OF SHREVEPORT SOUTH LLC
Profit status:
For profit - Limited Liability company
Safety & Compliance
Safety Features:
24/7 on-site staffing.
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Wound Care, Long-term Care, Memory Care, Hospice Care, Rehabilitation, Short-term Rehabilitation, Activities, Tours, Amenities, Admissions, Getting Started, Insurance & Payment
Religious Services
Yes
Dining & Nutrition
Food Description
Dietitian-approved meals served in a clean and comfortable dining room.
Meals Included
Yes
Health Inspection History
Inspections
Total health inspections
5
Louisiana average 6.5
Last Health inspection on Jul 2025
Total health citations
18
Louisiana average 25.7
Citations per inspection
3.6
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 18 citations resulted from standard inspections; and 3 of 18 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
0 critical citations
0 serious citations
18 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 22, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 22, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jul 22, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jul 22, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 30, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 30, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 30, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 30, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Shreveport The information below is reported by the Louisiana Department of Health, Health Standards Section.
Booker T.washington Skilled Nursing and Rehabilita
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
SHREVEPORT
80
86.2%
+20%
2.75
-34%
0
18
0
73
-
-
Brownlee, Kourtney
$7,2M
$2,4M
32.7%
195615
Heritage Manor South
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
SHREVEPORT
145
67.0%
-7%
4.96
+20%
0
18
0
100
A+
-
Banaka, Jacob
$8,5M
$4,3M
50.4%
195408
Claiborne Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
SHREVEPORT
81
80.3%
+12%
4.19
+1%
2
42
5
67
-
-
Fox-Cash, Julie
$7,9M
$2,5M
31.6%
195316
Garden Park Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Shreveport
-
-
-
-
-
0
0
0
-
-
19
-
-
-
-
-
Harmony House Nursing and Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Shreveport
-
-
-
-
-
0
0
0
-
-
34
-
-
-
-
-
Places of interest near Heritage Manor South
9.8 miles from city center
SHREVEPORT, LA 71118
Calculate Travel Distance to Heritage Manor South
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
164
Employees
134
Contractors
30
Staff to resident ratio
1.61:1
0% compared with Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
58
Average shift
7.7 hours
6% worse than Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
40,870
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
30
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
73
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.9%
2,426 contractor hours this quarter
Qualified Social Worker: 8
Physical Therapy Aide: 7
Speech Language Pathologist: 5
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Clinical Nurse Specialist: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 73 | 0 | 73 | 22,689 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 30 | 0 | 30 | 10,396 | 91 | 100% | 8.1 |
| Registered Nurse | 12 | 0 | 12 | 3,049 | 91 | 100% | 7.9 |
| Physical Therapy Aide | 0 | 7 | 7 | 944 | 78 | 86% | 6 |
| Nurse Aide in Training | 16 | 0 | 16 | 919 | 24 | 26% | 7.8 |
| RN Director of Nursing | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 452 | 59 | 65% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 452 | 58 | 64% | 7.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 442 | 63 | 69% | 6.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 403 | 65 | 71% | 6.2 |
| Qualified Social Worker | 0 | 8 | 8 | 401 | 60 | 66% | 5.1 |
| Physical Therapy Assistant | 0 | 4 | 4 | 89 | 62 | 68% | 1.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 72 | 9 | 10% | 8 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 43 | 6 | 7% | 7.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 6 | 7% | 5.3 |
73 Certified Nursing Assistant
% of Days
100%
30 Licensed Practical Nurse
% of Days
100%
12 Registered Nurse
% of Days
100%
7 Physical Therapy Aide
% of Days
86%
16 Nurse Aide in Training
% of Days
26%
1 RN Director of Nursing
% of Days
67%
1 Administrator
% of Days
65%
1 Nurse Practitioner
% of Days
64%
5 Speech Language Pathologist
% of Days
69%
3 Respiratory Therapy Technician
% of Days
71%
8 Qualified Social Worker
% of Days
66%
4 Physical Therapy Assistant
% of Days
68%
1 Occupational Therapy Aide
% of Days
10%
1 Clinical Nurse Specialist
% of Days
7%
1 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
102 residents
Residents by payment source
Medicare
9 residents (8.8%)
Medicaid
46 residents (45.1%)
Private pay or other
47 residents (46.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
26% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
10% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.3%
Percent of long-stay residents whose need for help with daily activities has increased
13.3%
35% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.5%
Percent of long-stay residents whose ability to move independently worsened
16.5%
30% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.4%
49% worse than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
16% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.3%
Percent of long-stay high risk residents with pressure ulcers
6.3%
In line with Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.4%
Percent of long-stay residents with a urinary tract infection
3.4%
24% worse than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.0%
Percent of long-stay residents who lose too much weight
3.0%
41% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.3%
Percent of long-stay residents who have depressive symptoms
1.3%
18% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.3%
Percent of long-stay residents who received an antipsychotic medication
20.3%
In line with Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
In line with Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
In line with Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
19% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
27% better than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.2%
18% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Heritage Manor South based on CMS SNF Cost Reports.
Occupancy Rate
67.0%
↑ 1.4pp vs 2022
Net Income
$868,442
↓ ~$333K vs 2022
Total Payroll
$6,407,033
↑ ~$659K vs 2022
Profit Margin
10.2%
↓ 4.1pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Louisiana Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Heritage Manor South
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
