Inspection Reports for HH Riverhouse

The inspection was conducted due to complaints received by VDSS Division of Licensing on 2025-05-20 and 2025-08-01 regarding allegations in the area of Resident Care and Related Services.

The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. The inspection findings will be posted publicly and an exit meeting will be conducted to review the findings.

Complaints were received on 2025-05-20 and 2025-08-01 regarding Resident Care and Related Services. The investigation did not substantiate the allegations.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-07-02 regarding allegations in the area of Resident Care and Related Services.

The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. The inspection findings will be posted to the VDSS website within 5 business days of receipt of the inspection summary.

Complaint related inspection regarding allegations in Resident Care and Related Services; the allegations were not substantiated.

The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-02-10 regarding allegations in the area of Resident Care and Related Services.

The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. The inspection findings will be posted to the VDSS website within 5 business days of receipt.

Complaint related to Resident Care and Related Services; the allegations were not substantiated based on the investigation.

The inspection was a monitoring visit conducted on August 8, 2025, following a complaint and self-reported incident received by VDSS on July 3 and July 9, 2025, regarding allegations in Resident Care and Related Services.

The investigation did not support the allegations of non-compliance with standards or law. The inspection findings will be posted publicly and an exit meeting will be conducted to review the findings.

A complaint and self-reported incident were received regarding Resident Care and Related Services, but the evidence gathered did not substantiate the allegations of non-compliance.

The inspection was a renewal visit conducted on June 9 and 10, 2025, to assess compliance with applicable standards and laws for the assisted living facility HH Riverhouse.

The inspection found non-compliance with applicable standards or laws, resulting in documented violations. The facility failed to document action taken in response to a licensed health care professional's recommendations and failed to obtain criminal history records prior to the 30th day of employment for some staff.

The inspection was a monitoring visit conducted on March 17, 2025, to review administration, administrative services, and resident care at the assisted living facility.

The licensing inspector toured the physical plant and observed residents. The investigation did not support any self-reported non-compliance with standards or laws, and no deficiencies were noted in the report.

The inspection was a monitoring visit conducted on March 17, 2025, to review resident care and related services at the facility.

The licensing inspector completed a tour of the physical plant and observed residents. The evidence gathered did not support any self-reported non-compliance with standards or laws.

The inspection was conducted in response to a complaint alleging non-compliance with standards or law at the assisted living facility.

The investigation found no evidence to support the allegations of non-compliance. Residents were observed participating in activities, and no deficiencies were noted.

The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law.

The inspection was a monitoring visit conducted on January 13, 2025, to review resident care and related services at the facility.

The inspection findings did not support the self-report of non-compliance with standards or law. An exit meeting was planned to review the inspection findings, and the summary will be posted publicly.

The inspection was a monitoring visit to review building and grounds, administration, and resident care services at the assisted living facility.

The facility was found to have violations related to failure to assume general responsibility for the health, safety, and well-being of residents, including an incident where a resident was unsupervised on an unsecured porch and fell from a wheelchair.

The inspection was conducted as a complaint investigation based on a complaint received regarding the facility.

The complaint was investigated and determined to be not valid after review of administration, resident care, and accommodations.

Complaint was determined not valid.

The inspection was a monitoring visit to review various areas including administration, personnel, resident care, and emergency preparedness, as well as to observe medication administration and audit the medication cart.

The inspector reviewed 8 records and conducted 4 interviews, observed residents participating in activities and eating lunch, and audited medication administration. No complaint was related to this inspection.

The inspection was conducted as a complaint investigation to review administration, staffing, resident care, and building conditions at the facility.

The complaint was investigated and determined to be not valid with no deficiencies noted.

Complaint was determined not valid.

The inspection was conducted as a complaint investigation to review personnel, staffing and supervision, resident care and related services, building and grounds, and background checks for assisted living facilities.

The complaint was investigated and determined to be not valid. No deficiencies or violations were explicitly stated in the report.

Complaint was determined: Not Valid

The inspection was conducted as a renewal inspection of the assisted living facility HH Riverhouse.

The inspection reviewed multiple areas including administrative services, personnel, staffing, resident care, accommodations, building grounds, and emergency preparedness. Records and interviews were conducted, and all self-reported incidents since the last inspection were reviewed.

The inspection was a monitoring visit to review various areas including administration, personnel, resident care, emergency preparedness, and environment safety at the assisted living facility.

The inspection identified deficiencies related to incomplete staff records, including missing sworn disclosure and tuberculosis evaluation documentation, as well as failure to update individualized service plans to reflect changes in resident conditions.

A monitoring inspection was initiated on May 14, 2021 and concluded on May 18, 2021 using an alternate remote protocol due to a state of emergency health pandemic declared by the Governor of Virginia.

The inspection reviewed resident records, staff records, staff schedules, and healthcare oversight documentation and determined no violations with applicable standards or law. No violations were issued.

A complaint inspection was initiated due to allegations regarding resident care and staffing at the facility.

The investigation found no evidence to support the allegations of non-compliance with standards or law.

A complaint was received regarding resident care and staffing. The investigation did not substantiate the allegations.

A complaint inspection was initiated due to allegations regarding emergency preparedness and resident care, specifically related to COVID-19 protocols and compliance.

The investigation found non-compliance with Virginia Department of Health recommendations to prevent COVID-19 transmission, including co-mingling of residents during meals and activities, unauthorized relocation of COVID-19 positive residents to an unlicensed facility, and failure to report a staff COVID-19 positive case within 24 hours. However, no violations were issued as the facility had already taken corrective action.

The complaint was substantiated with evidence supporting allegations of non-compliance in emergency preparedness and resident care related to COVID-19 protocols.