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Nursing Home

Highland Place Rehab and Nursing Center

Overview of Highland Place Rehab and Nursing Center
Highland Place Rehab & Nursing Center is located in Shreveport, LA. It offers short-term rehabilitation and long-term care services. The facility is dedicated to improving the quality of life for residents through professional healthcare and engaging social events.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Louisiana average: 2.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Louisiana average: 2.6/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Louisiana average: 2.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Louisiana average: 2.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 1m per day

This home provides 21% less nursing time per resident than the Louisiana average.

Louisiana average: 3h 49m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 227

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Louisiana average
Occupancy rate 73.4%
Residents per day (avg) 169
Occupancy rate
73.4%
Residents per day (avg)
169

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

21% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

58% of new residents, often for short stays.

Typical stay 23 days

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$24.7M
Profit
$1.8M
Privately-owned community Operated by a business corporation.
Home revenue
$24,744,428.00
Profit
$1,772,794.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
28.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.8M
Total costs $23.0M
Bed community size
227-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License details

Facility type
Medicare And Medicaid
County: Caddo

Additional licensing details

CMS Certification Number: 195350

Ownership & operating entity

Owner name: IRVING PLACE ASSOCIATES LP
Profit status: For profit - Corporation

Care Services

Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs
Short-Term Rehab

Programs & Activities

Specific Programs
Care Services, Admissions, Employees, Resources, Contact

Dining & Nutrition

Food Description
Your loved ones will experience a renewal of life at Highland Place Rehab & Nursing Center. Not only will they interact with great nursing professionals, enjoy customized health care services, have access to the resources they need, and relax in our comfortable facility.
Contact Highland Place Rehab and Nursing Center

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspections, staffing, and quality measures.

Ranked 97th (tied) of 161 homes in Louisiana

Health Inspection Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspection findings. Fewer deficiencies result in higher ratings.

Ranked 121st (tied) of 161 homes in Louisiana

Quality Measures Rating
2 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring resident health outcomes and care practices.

Ranked 39th (tied) of 157 homes in Louisiana

Staffing Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring staffing levels, including hours of care provided per resident per day.

Ranked 106th (tied) of 161 homes in Louisiana

Health Inspection History

Inspections
Total health inspections 15

Louisiana average 6.5


Last Health inspection on Jul 2025

Total health citations 74

Louisiana average 25.7

Citations per inspection
4.93

Louisiana average 3.95


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

42 of 74 citations resulted from standard inspections; 27 of 74 resulted from complaint investigations; and 5 of 74 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 4
264% worse than Louisiana average

Louisiana average: 1.1


Serious Health citations More info 1
100% worse than Louisiana average

Louisiana average: 0.5

4 critical citations More info Louisiana average: 1.1

1 serious citation More info Louisiana average: 0.5

69 moderate citations More info Louisiana average: 23.7

0 minor citations More info Louisiana average: 0.4
Citations history (last 3 years)
Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Jul 24, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Jul 24, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 24, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 24, 2025
Corrected

Compare Nursing Homes around Shreveport The information below is reported by the Louisiana Department of Health, Health Standards Section.

5 facilities compared · CMS & LA Dept. of Health data · Updated Mar 2026

Booker T.washington Skilled Nursing and Rehabilita
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SHREVEPORT
80
86.2%
+20%
2.75
-
-61%
-34%
0
18
0
73
-
Brownlee, Kourtney
$7,2M
$2,4M
32.7%
195615
Claiborne Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SHREVEPORT
81
80.3%
+12%
4.19
+43%
+1%
2
42
5
67
-
Fox-Cash, Julie
$7,9M
$2,5M
31.6%
195316
Highland Place Rehab and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SHREVEPORT
227
73.4%
+2%
3.01
+60%
-27%
2
74
5
169
-
-
$24,7M
$7,2M
29%
195350
Garden Park Nursing and Rehabilitation Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Shreveport
-
-
-
-
-
-
-
-
-
0
0
0
-
19
-
-
-
-
-
Harmony House Nursing and Rehabilitation
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Shreveport
-
-
-
-
-
-
-
-
-
0
0
0
-
34
-
-
-
-
-

Places of interest near Highland Place Rehab and Nursing Center

Address 1.3 miles from city center

Address SHREVEPORT, LA 71101

Calculate Travel Distance to Highland Place Rehab and Nursing Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 206
Employees 203
Contractors 3
Staff to resident ratio 1.16:1
25% worse than Louisiana average

Louisiana average ratio: 1.56:1

Avg staff/day 82
Average shift 7.1 hours
13% worse than Louisiana average

Louisiana average: 8.2 hours

Total staff hours (quarter) 53,212
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 42
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 83
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.4%

227 contractor hours this quarter

Licensed Practical Nurse: 3
Staff by category
Certified Nursing Assistant8308325,90291100%6.8
Licensed Practical Nurse3934213,04691100%8
Registered Nurse150152,94491100%8.5
Physical Therapy Assistant9091,8008290%6.9
Other Dietary Services Staff200201,78691100%7.3
Clinical Nurse Specialist5051,2086774%7.8
Respiratory Therapy Technician5051,1357279%6.2
Qualified Social Worker4041,0846976%6.1
Dental Services Staff1016416470%10
RN Director of Nursing1016377481%8.6
Nurse Practitioner2025436673%8.1
Administrator2025286571%8
Qualified Activities Professional2025146976%7.2
Dietitian2024886066%8
Speech Language Pathologist6064718796%3.3
Physical Therapy Aide6063337785%3.3
Mental Health Service Worker1011521921%8
83 Certified Nursing Assistant
% of Days 100%
42 Licensed Practical Nurse
% of Days 100%
15 Registered Nurse
% of Days 100%
9 Physical Therapy Assistant
% of Days 90%
20 Other Dietary Services Staff
% of Days 100%
5 Clinical Nurse Specialist
% of Days 74%
5 Respiratory Therapy Technician
% of Days 79%
4 Qualified Social Worker
% of Days 76%
1 Dental Services Staff
% of Days 70%
1 RN Director of Nursing
% of Days 81%
2 Nurse Practitioner
% of Days 73%
2 Administrator
% of Days 71%
2 Qualified Activities Professional
% of Days 76%
2 Dietitian
% of Days 66%
6 Speech Language Pathologist
% of Days 96%
6 Physical Therapy Aide
% of Days 85%
1 Mental Health Service Worker
% of Days 21%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
177 residents
Residents by payment source
Medicare
33 residents (18.6%)
Medicaid
135 residents (76.3%)
Private pay or other
9 residents (5.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
19% better than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.6
19% better than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.9%
32% better than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.5%
38% better than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.4%
25% worse than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.3%
91% better than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.8%
70% worse than Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.6%
77% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.7%
50% worse than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.2%
158% worse than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.4%
15% better than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 23.0%
75% worse than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 40.7%
57% worse than Louisiana average

Louisiana average: 94.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 19.9%
76% worse than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.5%
13% worse than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 15.8%
79% worse than Louisiana average

Louisiana average: 76.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $247K
140% higher than Louisiana average

Louisiana average: $103K

Number of fines 2
In line with Louisiana average

Louisiana average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Louisiana average

Louisiana average: 0.3

Fines amount comparison
Fines amount comparison
This facility $247K
Louisiana average $103K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 4, 2025
$236K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 8, 2023
$11K

Last updated: Jan 2026

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Financial Aid for Louisiana Seniors

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Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.