Deficiencies per Year
4
3
2
1
0
Moderate
Low
Inspection Report
Complaint Investigation
Capacity: 56
Deficiencies: 1
Sep 12, 2025
Visit Reason
The inspection was conducted as a complaint investigation following reports of suspected violations of residents' rights involving two residents and an employee at HillHouse, a Level IV Residential Care Facility.
Findings
The investigation found that the facility failed to immediately report suspected violations of residents' rights and conduct of care for two residents. Employees witnessed use of excessive force and physical restraint but did not report these incidents promptly. Retraining and corrective actions were planned.
Complaint Details
The complaint investigation was substantiated with findings that Employee #1 used excessive force and physical restraint on Residents #1 and #2, and Employees #2 and #3 failed to report these incidents until several weeks later. Employee #1 resigned effective 9/8/25.
Severity Breakdown
Class IV: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to immediately report suspected violations of residents' rights and conduct of care for 2 residents. | Class IV |
Report Facts
Total Capacity: 56
Dates of incidents: 2
Retraining completion deadline: Nov 1, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Employee #1 | Involved in use of excessive force and physical restraint; resigned effective 9/8/25 | |
| Employee #2 | Witnessed excessive force, failed to report incident promptly, retrained on 8/21/25 by RN | |
| Employee #3 | Witnessed physical restraint, failed to report incident promptly, retrained on 8/21/25 by RN |
Inspection Report
Complaint Investigation
Capacity: 56
Deficiencies: 1
Aug 18, 2025
Visit Reason
The inspection was conducted as a complaint investigation regarding suspected violations of residents' rights and conduct of care at Hillhouse Inc., a Level IV Residential Care Facility.
Findings
The facility failed to immediately report suspected violations of resident rights involving use of excessive force and physical restraint by Employee #1 on two residents. These incidents were not reported to management until weeks after they occurred, violating mandatory reporting requirements.
Complaint Details
The complaint investigation involved suspected violations of residents' rights related to Employee #1's use of excessive force and physical restraint on Resident #1 and Resident #2. The incidents occurred on 7/27/2025 and 8/7/2025 but were not reported to management until 8/11/2025. The findings were substantiated based on record review and interviews.
Severity Breakdown
Class IV: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to immediately report suspected violations of resident rights or conduct of care to the Department of Health and Human Services as required. | Class IV |
Report Facts
Total Capacity: 56
Incident dates: Jul 27, 2025
Incident dates: Aug 7, 2025
Report date: Aug 11, 2025
Inspection Report
Biennial Survey
Census: 28
Capacity: 56
Deficiencies: 1
Nov 21, 2023
Visit Reason
The inspection was a biennial survey to assess compliance with the Regulations Governing the Licensing and Functioning of Assisted Housing Programs for a Level IV Residential Care Facility.
Findings
The facility was found not in compliance due to improperly labeled medications on pharmaceutical containers for 2 out of 3 resident records reviewed, confirmed through record review, observation, and interviews.
Severity Breakdown
Class III: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Improperly labeled medications on pharmaceutical containers for Resident #1 and Resident #3. | Class III |
Report Facts
Residents with medication labeling issues: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephen O. Schuchert | Administrator | Named in relation to the medication labeling deficiency and exit interview |
Inspection Report
Complaint Investigation
Capacity: 56
Deficiencies: 0
Apr 25, 2023
Visit Reason
The inspection was conducted as a complaint investigation for multiple complaint cases numbered 2023-AHP-32880, 32881, 32896, 32939, and 32883.
Findings
HillHouse, Inc., a Level IV Residential Care Facility, was found to be in substantial compliance with the Regulations Governing the Licensing and Functioning of Assisted Housing Programs: Level IV Residential Care Facilities Part of 10-144, Chapter 113.
Complaint Details
Complaint investigation related to cases 2023-AHP-32880, 32881, 32896, 32939, and 32883; no deficiencies noted indicating substantial compliance.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephen O. Schuchert | Administrator | Named as the facility administrator in the report. |
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