Inspection Reports for
Homelife on Glynco

The investigation was initiated due to multiple complaints alleging the facility had no hot water for residents for about two to three weeks, confirmed by interviews with residents, family members, and staff. The issue was ongoing as of the inspection date.

The facility failed to provide an adequate hot water system supplying heated water not exceeding 120 degrees Fahrenheit for 11 sampled residents. Hot water temperatures measured ranged from 62.4°F to 70.3°F, well below the recommended 120°F, resulting in residents being unable to take hot showers for about two to three weeks and resorting to sponge baths or alternative methods.

The investigation was initiated due to complaint intakes #GA00249996, #GA0025021, and #GA00250284. The complaint involved allegations of lack of supervision and failure to investigate a fall incident involving Resident #1, who subsequently fractured a hip and passed away. The complaint was substantiated by findings of failure to investigate, document, and provide adequate staffing.

The facility failed to investigate serious incidents involving Resident #1 who fell and fractured a hip, did not document required safety checks or vital monitoring, lacked documentation of staff responsible for care plan implementation, and failed to staff the Memory Care Unit with a registered nurse, licensed practical nurse, or certified medication aide at all times.

The investigation was complaint-driven based on intake numbers #GA00249159 and #GA00249364. The facility failed to provide nurses notes, skin assessments, or incident reports for Resident #1 and Resident #2 despite multiple requests and follow-up emails.

The facility was found to have multiple deficiencies including lack of a valid license for the administrator, poor physical plant conditions such as stained carpeting and unclean floors, and incomplete resident files missing critical documentation for two residents.

The facility failed to report serious injuries to the Department for residents who required medical treatment, including multiple falls resulting in facial contusions, fractures, and hospital admissions.

The visit was complaint-related, investigating four intake numbers: #GA00230537, #GA00230667, #GA00230760, and #GA00230755.

The administrator failed to ensure that Staff B, hired as office manager on 7/14/2022, received required work-related training including emergency first aid, CPR, medical and social needs training within sixty days of employment, and failed to ensure documentation of tuberculosis screening and physical examination within twelve months prior to employment.

Investigation was triggered by intake #GA00224405. The complaint was substantiated based on findings of regulatory noncompliance.

The facility failed to ensure that the memory care unit operated without a current certificate, the administrator did not hold a valid license as required for homes licensed for 24 or more beds, and one resident received a pureed diet without a physician's order or medical evaluation.

Investigation was triggered by intake #GA00213454. The complaint was substantiated based on missing personnel files and failure to obtain required record check applications for staff.

The facility failed to ensure personnel files for employees were maintained and available for inspection, with missing certifications, training, and documentation for multiple staff members. Additionally, the facility failed to obtain record check applications for 4 of 8 sampled staff prior to employment or placement.

The facility failed to have documentation by an appropriately licensed healthcare professional that the medications and assistance being provided to residents were health maintenance activities that could be safely performed by proxy caregivers for 2 of 3 sampled residents (Resident #2 and Resident #3).

The facility failed to ensure compliance with fire and safety rules requiring six fire drills annually, including two during sleeping hours. Specifically, fire drills conducted on 5/23/18 and 6/15/18 did not include evacuation of residents from the building.

The visit was complaint-related, investigating a self-reported incident involving Resident #2's capability for self-preservation and Resident #1's report of inappropriate touching by Staff C. Police investigated the latter case and closed it with no action.

The facility failed to ensure it retained only ambulatory residents capable of self-preservation with minimal assistance, as evidenced by Resident #2 being non-ambulatory in a locked memory care unit. Additionally, the facility failed to treat Resident #1 with dignity and respect, as Staff C inappropriately touched the resident during personal care, leading to Staff C's suspension and termination.

The facility failed to include evidence of family involvement in the development of individual service plans for 2 of 3 sampled residents and failed to update service plans at least quarterly or more frequently when residents' needs changed for 1 of 3 sampled residents. These deficiencies were confirmed through record review and staff interview.

Investigation was triggered by self-reported incidents GA00187513 and GA00188037 involving resident supervision and staffing issues.

The facility failed to ensure adequate supervision of a resident during showering and failed to staff the specialized memory care unit with sufficient specially trained staff to meet residents' unique needs, resulting in a resident-to-resident physical altercation.

Complaint #GA00184766 was investigated. The complaint involved mold contamination in resident rooms 308 and 310. The complaint was substantiated based on observations, interviews, and documentation review.

The facility failed to ensure the home was adequately maintained for residents' health, safety, and well-being due to untreated mold in rooms 308 and 310. Documentation showed duct cleaning in other rooms but no treatment or verification for mold removal in the affected rooms, and staff acknowledged lack of proper remediation and documentation.

The complaint investigation involved allegations of verbal abuse and physical assault by Staff B and Staff C against Resident #1, including verbal abuse, use of profanity, and physical pushing. Staff B and Staff C were terminated following an internal investigation. Additionally, Resident #2 was found bleeding after being struck by another resident. The facility failed to report these incidents to the Department and local police as required.

The facility failed to comply with fire and safety rules requiring six fire drills annually, failed to update one resident's individual service plan quarterly, lacked complete medication assistance records for one resident, failed to ensure residents were free from abuse and neglect, and failed to report incidents of abuse and assault to the Department and local police.

The facility failed to include evidence of family involvement in the development of the individual service plan for 1 of 3 sampled residents (Resident #11). Additionally, the facility failed to have a physician's order for a resident (#8) to keep medications at bedside as required.

The visit included investigation of complaints #GA00171197 and GA00171392. The investigation found substantiated deficiencies related to staffing, medication administration, resident care, and reporting of incidents including elopements.

The facility was found deficient in multiple areas including workforce qualifications, staffing, medication administration, fire safety compliance, housekeeping, admission criteria, memory care unit staffing and medication administration, resident service plan updates, kitchen sanitation and equipment condition, therapeutic diet arrangements, resident care adequacy, and reporting of resident elopements.