Inspection Reports for Huntington Terrace North Senior Apartments
18700 Florida St, Huntington Beach, CA 92648, CA, 92648
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Inspection Report
Complaint Investigation
Census: 172
Capacity: 185
Deficiencies: 0
Oct 22, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that a resident sustained a fall while in care.
Findings
The investigation included interviews and record reviews and revealed conflicting reports regarding the resident's fall. Due to lack of preponderance of evidence, the allegation was deemed unsubstantiated.
Complaint Details
The complaint alleged that a resident sustained a fall while in care. The investigation found conflicting witness statements and record reviews, including a witnessed fall caused by seizure and subsequent hospital transport. The allegation was unsubstantiated due to insufficient evidence.
Report Facts
Capacity: 185
Census: 172
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the complaint investigation and made the unannounced visit |
| Mike Marion | Facility representative met during the investigation and exit interview | |
| Gregory Case | Administrator | Facility administrator named in the report |
| Lourdes Montoya | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 170
Capacity: 185
Deficiencies: 0
Oct 3, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation of unlawful eviction received on 2025-07-22.
Findings
The investigation found that the facility served Resident 1 an eviction notice for violating the Admission Agreement. The eviction notice was lawful and contained all required information. The facility later rescinded the eviction notice and informed Resident 1, who acknowledged the rescission. The allegation of unlawful eviction was deemed unfounded.
Complaint Details
The complaint alleged unlawful eviction. The investigation found the eviction notice lawful but later rescinded by the facility. Resident 1 is no longer required to leave. The allegation was deemed unfounded.
Report Facts
Capacity: 185
Census: 170
Dates of eviction incidents: Incidents occurred on June 25, 2025 and July 1, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Joseph Alejandre | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Mike Marion | Executive Director | Met with Licensing Program Analyst during the investigation |
| Gregory Case | Administrator | Verified incidents related to eviction notice |
| Sheila Santos | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 167
Capacity: 185
Deficiencies: 2
Aug 28, 2025
Visit Reason
The inspection was an unannounced case management visit conducted to investigate complaint #22-AS-20250722122317 regarding a resident (R2) coughing and hacking in the dining room disturbing other residents, and incidents involving a resident yelling at another resident and a staff member that were not reported to the Agency.
Findings
The facility failed to address the issue of R2 coughing and hacking in the dining room, violating the personal rights of other residents. Additionally, two incidents of resident yelling were verified but not reported to the Agency, posing potential health, safety, and personal rights risks.
Complaint Details
The complaint investigation substantiated that Resident R2 was coughing and hacking in the dining room since January 2025, disturbing other residents. It was also substantiated that two incidents of resident yelling occurred on June 25 and July 8, 2025, which were not reported to the Agency as required.
Severity Breakdown
Type A: 1
Type B: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to provide safe, healthful and comfortable accommodations, furnishings and equipment as evidenced by the facility not addressing R2 coughing and hacking during mealtimes disturbing other residents since January 2025. | Type A |
| Failure to report incidents involving resident yelling on June 25, 2025 and July 8, 2025 to the licensing agency, posing a potential health, safety and personal rights risk to residents. | Type B |
Report Facts
Residents reporting issue: 8
Staff reporting issue: 5
Incidents not reported: 2
Plan of Correction Due Date: 1
Plan of Correction Due Date: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mike Marion | Executive Director | Met with Licensing Program Analyst and verified reports of resident coughing and incidents |
| Joseph Alejandre | Licensing Program Analyst | Conducted unannounced case management visit and investigation |
| Sheila Santos | Licensing Program Manager | Named as Licensing Program Manager overseeing the inspection |
Inspection Report
Census: 167
Capacity: 185
Deficiencies: 0
Aug 26, 2025
Visit Reason
An unannounced visit was conducted by Licensing Program Analyst Michael Tea to perform a health and safety check and to follow up on a death report for Resident 1 dated August 20, 2025.
Findings
The Licensing Program Analyst toured the facility, conducted a health and safety check on all residents, and observed no health and safety issues. Pertinent resident documentation was reviewed and a questionable death report was completed.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Michael Tea | Licensing Program Analyst | Conducted the unannounced health and safety visit and follow-up on death report. |
| Mike Marion | Executive Director | Met with Licensing Program Analyst during the visit and participated in exit interview. |
Inspection Report
Annual Inspection
Census: 166
Capacity: 185
Deficiencies: 0
Jul 21, 2025
Visit Reason
An unannounced annual inspection was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was found to be in compliance with all applicable regulations, with no deficiencies cited. The environment was safe, well-maintained, and residents' files were complete.
Report Facts
Fire extinguishers checked: 11
Hot water temperature range: 113.8
Hot water temperature range: 115.5
Ambulatory residents licensed: 30
Non-ambulatory residents licensed: 155
Bedridden residents licensed: 15
Hospice waiver residents: 30
Emergency drill date: Jun 25, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Samer Haddadin | Licensing Program Analyst | Conducted the inspection and authored the report. |
| Mike Marion | Executive Director | Facility representative who met with the Licensing Program Analyst during the inspection. |
Inspection Report
Complaint Investigation
Census: 166
Capacity: 185
Deficiencies: 0
Jul 14, 2025
Visit Reason
The visit was conducted to deliver amended complaint investigation findings related to Complaint Control No 22-AS-20250703124044 for a complaint investigation visit dated July 8, 2025.
Findings
The report documents the delivery of amended complaint investigation findings to the facility's Executive Director. An exit interview was conducted and a copy of the report was provided at the end of the visit.
Complaint Details
The visit was related to complaint investigation findings for Complaint Control No 22-AS-20250703124044. The findings were amended and delivered during this unannounced visit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mike Marion | Executive Director | Met with during the visit and involved in the exit interview and delivery of complaint investigation findings. |
| Eboni Bentley | Licensing Program Analyst | Arrived at the facility to deliver amended complaint investigation findings. |
| Jessica Cho | Licensing Program Analyst | Arrived at the facility to deliver amended complaint investigation findings. |
Inspection Report
Complaint Investigation
Census: 166
Capacity: 185
Deficiencies: 0
Jul 8, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff were not providing adequate food service to residents.
Findings
Based on observations of meal service, interviews with residents and staff, review of menus, and a kitchen tour, the investigation found that residents were provided with adequate, nutritious meals with alternative options available. The allegation was deemed unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint alleged that staff were not providing adequate food service to residents. The investigation found no evidence to substantiate this allegation, and it was deemed unsubstantiated.
Report Facts
Resident count during inspection: 166
Facility capacity: 185
Number of residents interviewed: 16
Number of staff interviewed: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eboni Bentley | Licensing Program Analyst | Conducted the complaint investigation |
| Jessica Cho | Licensing Program Analyst | Assisted in conducting the complaint investigation |
| Mike Marion | Executive Director | Met with investigators during the inspection and exit interview |
| TiMarie Morrissey | Business Office Manager | Met with investigators during the inspection and exit interview |
| Kathy Ofeguede | Dining Supervisor | Provided kitchen tour during the investigation |
Inspection Report
Annual Inspection
Census: 165
Capacity: 185
Deficiencies: 0
Feb 24, 2025
Visit Reason
The inspection was an unannounced required annual visit conducted using the CARE Inspection Tool to evaluate compliance with licensing requirements.
Findings
The facility was found to be in compliance with no deficiencies noted. Observations included proper infection control practices, adequate food and emergency supplies, operational safety equipment, and complete resident and staff files.
Report Facts
Fire extinguishers observed: 10
Hospice residents present: 12
Residents reviewed: 17
Staff files reviewed: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mike Marion | Administrator / Executive Director | Present during inspection and exit interview |
| Jenifer Tirre | Licensing Program Analyst | Conducted the inspection |
| Edward Kim | Licensing Program Analyst | Conducted the inspection |
| Susan Peterson | Director of Sales | Accompanied LPAs during physical plant tour |
Inspection Report
Census: 160
Capacity: 185
Deficiencies: 0
Oct 1, 2024
Visit Reason
The visit was an unannounced case management visit to discuss a self-reported incident sent to the Orange County Adult and Senior Care Regional Office on September 30, 2024, and to gather related information and documents.
Findings
No deficiencies were observed during the visit. The Licensing Program Analyst conducted interviews and reviewed records related to the incident involving Resident 1.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the unannounced case management visit and interviews related to the incident. |
| Timarie Morrissey | Business Office Manager | Met with Licensing Program Analyst to discuss the incident and provide records. |
Inspection Report
Complaint Investigation
Census: 166
Capacity: 185
Deficiencies: 0
Aug 26, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations including staff speaking inappropriately towards a resident, non-compliance with infection control practices, and staff behavior preventing a resident from sleeping.
Findings
The investigation found no substantiated evidence to support the allegations. Interviews with residents and staff, record reviews, and observations indicated that the allegations could not be proven or refuted, resulting in an unsubstantiated determination.
Complaint Details
The complaint investigation was unsubstantiated as there was insufficient evidence to prove or refute the allegations regarding staff behavior, infection control compliance, and disturbance preventing resident sleep.
Report Facts
Residents tested positive for COVID-19: 15
Total census: 166
Total capacity: 185
Percentage threshold for outbreak: 20
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ruth Martinez | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Armando J Lucero | Licensing Program Manager | Oversaw the complaint investigation |
| Gregory Case | Administrator | Facility administrator named in the report |
| Timarie Morrissey | Business Office Manager | Met with Licensing Program Analyst during investigation |
| Morgan Ware | Executive Director Specialist | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 154
Capacity: 185
Deficiencies: 0
Apr 26, 2024
Visit Reason
Unannounced visit to investigate a complaint alleging that staff does not ensure reporting requirements are met for residents in care.
Findings
The investigation included record reviews and staff interviews, revealing that the facility uses multiple methods to communicate changes in residents' conditions and incidents, including a messaging program and end-of-day reports. The allegation was found to be unsubstantiated due to lack of preponderance of evidence.
Complaint Details
Complaint was unsubstantiated; investigation found no sufficient evidence to prove the alleged violations occurred.
Report Facts
Capacity: 185
Census: 154
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the complaint investigation and unannounced visit |
| Zehra Syed | Executive Director | Met with Licensing Program Analyst during investigation |
| Gregory Case | Administrator | Named as facility administrator |
| Luz Adams | Licensing Program Manager | Oversaw licensing program related to the investigation |
Inspection Report
Complaint Investigation
Census: 146
Capacity: 185
Deficiencies: 0
Dec 13, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2020-12-16 regarding staff failing to meet residents' needs, untimely response to resident calls, insufficient staffing, improper medication dispensing, and personal rights violations.
Findings
The investigation included interviews with residents and staff and review of documentation. Conflicting reports were found, and although some allegations may have occurred, there was no preponderance of evidence to substantiate the claims. Therefore, all allegations were deemed unsubstantiated.
Complaint Details
The complaint involved multiple allegations including failure to meet resident needs, delayed response to calls, insufficient staffing, medication dispensing issues, and personal rights violations. Interviews with residents and staff revealed mixed perceptions, and documentation review showed no conclusive evidence to support the allegations. The complaint was ultimately unsubstantiated.
Report Facts
Resident daily status checks: 12
Facility capacity: 185
Resident census: 146
Staff response time: 10
Staff response time range: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Zehra Syed | Administrator | Met with Licensing Program Analyst to discuss findings |
| Linda Hiles | Administrator | Named as facility administrator in report header |
| Luz Adams | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation
Capacity: 185
Deficiencies: 0
Oct 27, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff did not seek medical attention for a resident in a timely manner and did not ensure the resident's dietary needs were met.
Findings
The investigation found that although the resident was hospitalized with a stroke and dehydration and required special dietary needs, staff were communicating with the resident's approved doctor and following physician orders. It was unclear if timely services were sought, and the resident's refusal to eat complicated assessment of dietary needs. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to seek timely medical attention and failure to meet dietary needs for Resident 1 (R1). The investigation included interviews with staff, residents, witnesses, and review of documentation. Despite some concerns, evidence did not prove violations occurred.
Report Facts
Facility capacity: 185
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Zehra Syed | Administrator | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 146
Capacity: 185
Deficiencies: 1
Jul 11, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted due to an allegation that staff denied a hospice visit for a resident.
Findings
The investigation found that on 3/5/22, a hospice nurse's attempted visit was initially denied due to verification of visitation rights amid a pending lawsuit. However, records show the hospice nurse and resident's doctor did visit on that day, and the hospice made an initial visit three days later. The allegation was substantiated as the facility failed to honor the resident's choice of hospice agency, posing an immediate health and safety risk.
Complaint Details
The complaint was substantiated. The allegation was that staff denied hospice visit for a resident. The investigation confirmed the denial occurred initially but was later resolved after intervention by the resident's doctor.
Severity Breakdown
Type A: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed resident's choice of hospice company was denied access, violating residents' rights to select their own healthcare providers. | Type A |
Report Facts
Census: 146
Total Capacity: 185
Plan of Correction Due Date: Jul 12, 2023
Hospice Nurse Visit Duration (minutes): 95
Doctor Visit Duration (hours): 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Luz Adams | Licensing Program Manager | Oversaw the complaint investigation and signed the report |
| Gregory Case | Administrator | Former Administrator interviewed regarding the incident |
| Natasha O'Sullivan | Business Office Manager | Met with investigators during the visit |
| Alysia Noriega | Director of Wellness | Met with investigators during the visit |
Inspection Report
Complaint Investigation
Census: 146
Capacity: 185
Deficiencies: 0
Jul 11, 2023
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the facility failed to provide records to an attorney.
Findings
The investigation found that the facility did receive the records request and sent the requested documents to the law firm, which confirmed receipt. Therefore, the allegation was deemed unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint alleged the facility failed to provide records to a family attorney. The investigation revealed the facility did submit the requested documents, and the allegation was unsubstantiated.
Report Facts
Capacity: 185
Census: 146
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the complaint investigation |
| Luz Adams | Licensing Program Manager | Oversaw the complaint investigation |
| Gregory Case | Administrator | Confirmed facility sent records during investigation |
| Natasha O'Sullivan | Business Director | Met with investigators during the visit |
| Alysia Noriega | Health Services Director | Met with investigators during the visit |
Inspection Report
Complaint Investigation
Census: 137
Capacity: 185
Deficiencies: 1
Apr 5, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2021-06-02 alleging that residents were forced to eat in their rooms.
Findings
The investigation substantiated the allegation that on May 27, 2021, residents were instructed to eat in their rooms due to the dining room being reserved for a public Commence Mixer event. This was found to violate residents' personal rights under California Code of Regulations.
Complaint Details
The complaint alleging residents were forced to eat in their rooms was substantiated based on the preponderance of evidence. The investigation found that on May 27, 2021, residents were instructed to eat in their rooms due to the dining room being reserved for a public event.
Severity Breakdown
Type B: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility closed dining hall to residents for marketing function, posing a potential personal rights risk to persons in care. | Type B |
Report Facts
Capacity: 185
Census: 137
Deficiency count: 1
Plan of Correction Due Date: Apr 6, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenifer Tirre | Licensing Program Analyst | Conducted the unannounced complaint investigation visit |
| Gregory Case | Administrator | Facility administrator involved in investigation and exit interview |
| Norman Woodridge | Licensing Program Analyst | Conducted an earlier unannounced visit related to the complaint |
| Alisa Ortiz | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 139
Capacity: 185
Deficiencies: 0
Mar 17, 2022
Visit Reason
The visit was an unannounced complaint investigation regarding an allegation that the facility was not following the admission agreement, specifically concerning transportation for group outings and recreational outings.
Findings
The investigation reviewed admissions agreements, resident handbook, employment ads, and transportation logs. It was found that transportation was provided as indicated in the logs, though group outings may have been put on hold due to COVID-related staffing issues. The allegation was deemed unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint alleged that the facility was not following the admission agreement related to transportation for group and recreational outings. The allegation was found unsubstantiated after investigation.
Report Facts
Capacity: 185
Census: 139
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ruth Martinez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Gregory Case | Administrator | Met with Licensing Program Analyst during the investigation |
Inspection Report
Annual Inspection
Census: 132
Capacity: 185
Deficiencies: 0
Jul 23, 2021
Visit Reason
Licensing Program Analyst Jenifer Tirre conducted an unannounced visit for the purpose of conducting a required annual visit.
Findings
The facility was found to be in compliance with no deficiencies noted. Observations included proper COVID signage, adequate supplies, current resident files, and functional safety equipment.
Report Facts
Residents medications supply: 30
Residents medications observed: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Case | Administrator | Met with Licensing Program Analyst during inspection and participated in exit interview. |
| Jenifer Tirre | Licensing Program Analyst | Conducted the unannounced annual inspection visit. |
Inspection Report
Complaint Investigation
Census: 155
Capacity: 185
Deficiencies: 2
Nov 4, 2020
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2020-06-22 regarding multiple allegations including lack of fall prevention, inadequate nail care, unkempt clothing, and unexplained bruising of a resident.
Findings
The investigation substantiated that the facility failed to implement a fall prevention plan and did not provide adequate nail care for a resident, partly due to COVID-19 disruptions. The allegation of unkempt clothing was unsubstantiated, and the allegation of unexplained bruising was unfounded, with bruising explained by a fall and an incident involving another resident.
Complaint Details
The complaint investigation was substantiated for allegations related to fall prevention and nail care. The allegation regarding unkempt clothing was unsubstantiated, and the allegation of unexplained bruising was unfounded.
Severity Breakdown
Type A: 1
Type B: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to ensure an annual medical assessment and reappraisal for dementia care needs, resulting in no fall prevention plan for resident R1 despite frequent falls. | Type A |
| Failure to develop and implement a plan for incidental medical and dental care, specifically failure to assist resident R1 with nail hygiene. | Type B |
Report Facts
Number of falls: 9
Facility capacity: 185
Census: 155
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Michelle Reed | Licensing Program Analyst | Conducted the complaint investigation visit. |
| Linda Hiles | Administrator | Facility administrator involved in interviews and exit interview. |
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