Icare Coventry is a privately owned domiciliary care company based in Coventry, established in 2015 out of personal experience and commitment to providing high-quality care, particularly around dementia care. The company’s personalized home care service gives clients the choice to remain independent in their own homes without compromising on the quality of their care. Icare Coventry is regulated and inspected by the Care Quality Commission (CQC) and aims to comply with all CQC ‘Essential Standards of Quality and Safety 2010’ and exceed the National Minimum Standards at all times.

Icare Coventry’s key objectives are to provide services that are reliable, dependable, and responsive, showing courtesy, dignity, and respect while meeting the assessed needs of service users, maintaining their self-esteem, recognizing their individuality and diversity, maximizing their independence, offering choices, and enabling them to make decisions about how their care is provided. The company achieves this by employing competent, well-trained management and staff, developing robust policies and procedures in line with relevant legislation requirements, providing accessible and up-to-date information for prospective and existing service users and their representatives, and being flexible in delivering services to meet the changing needs of those who use its services.