Question 1

What government services provide money for senior housing?

Accepted Answer

Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:

Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
 Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
 Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
 Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
 State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
 Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
 Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.

Question 2

How do you pick the homes you recommend?

Accepted Answer

Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.

Question 3

Do you help families that need Medicaid?

Accepted Answer

Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.

Question 4

How much does this service cost?

Accepted Answer

We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.

Question 5

What services do you offer?

Accepted Answer

Finding and ranking the best assisted living facilities
Finding and ranking the best nursing homes
Finding and ranking the best memory care facilities
Our concierge service helps seniors move into the perfect home for them
Helping seniors use medicare, medicaid, and other government programs to pay for their homes
Helping seniors avoid senior homes that have bad service or fraud
Helping seniors avoid senior homes that have bad service or fraud
Autobiography & Family History Writing + Research
Senior-focused concierge medicine
Senior-focused nutritionist
Senior-focused personal training
Memory care specialists
Custom wheelchairs at all price points.
Custom hearing aids
Cosmetic skincare + dermatology
Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.

Question 6

Virtual Tours & Videos

Accepted Answer

Check out our photo album
Check out our virtual tours
Check out our home videos

Question 7

Resident interviews at our senior living facilities

Accepted Answer

Check out our resident interviews

Question 8

Cost guide to senior living, assisted living, nursing homes, and more.

Accepted Answer

Check out our cost guide.

Name	Title	Context
Dana Larson	Executive Director	Interviewed regarding facility policies and deficiencies
	Maintenance Director	Interviewed about fire drill invitations to local fire department
	Assistant Director of Health	Interviewed regarding medication aide certification and resident health information
	Executive Chef	Interviewed regarding kitchen food safety deficiencies
	Property Administrator	Interviewed regarding staff orientation documentation

Name	Title	Context
Dana Larson	Executive Director	Signed the report and involved in investigation and corrective actions.
CNA 1		Terminated for handling Resident C inappropriately during personal care.
Dietary Server 5		Terminated for misappropriation of Resident D's credit card.
Dietary Server 6		Terminated for involvement in theft of Resident D's credit card.

Name	Title	Context
Dana Larson	Executive Director	Signed the report.
Director of Nursing		Indicated no documentation of job specific orientation for employees; provided facility policies and corrective action plans.
QMA 4		Indicated medication refrigerator temperatures were to be checked every other shift.
QMA 5		Indicated medication refrigerator temperatures were to be checked and documented on temperature logs.
Setting Support Specialist		Indicated no documentation of annual HVAC inspection and that inspection should have been completed.

Name	Title	Context
Erin Beiriger	Executive Director and RCA	Named as Executive Director responsible for facility operations and plan of correction.
Executive Director 2		Interviewed regarding survey results binder location, fire drills, employee orientation, dementia training, tuberculosis testing, and resident evaluations.
Cook 11	Cook	Observed not wearing mask properly in kitchen.
Kitchen Staff 12		Observed not wearing mask properly in kitchen.
Kitchen Staff 13		Observed not wearing mask properly in kitchen.
Sous Chef 8	Sous Chef	Observed not wearing mask properly in kitchen.
Speech Therapist 14	Speech Therapist	Observed wearing mask under chin while interacting with resident.
Clinical Specialist		Provided information on employee orientation, dementia training, tuberculosis testing, and resident evaluations.
LPN 15	Licensed Practical Nurse	Observed medication administration without observing resident take medication.

Description
Failed to ensure fire and disaster drills were held in conjunction with the local fire department at least every 6 months.
Failed to ensure staff on duty met CPR and first aid training requirements for 14 of 14 shifts reviewed.
Failed to ensure a staff member maintained current state certification for 1 of 51 employees (Qualified Medication Aide certification expired).
Failed to ensure general and job specific orientations were documented for 3 of 5 employees reviewed.
Failed to ensure opened food items were dated and covered, gloves were changed between tasks, facial hair coverings were worn, and sanitizer solution was at correct concentration in the kitchen.
Failed to ensure annual health statements showing no evidence of infectious tuberculosis were provided for 2 of 8 residents reviewed.
Failed to ensure 2-step tuberculosis testing was completed for 2 of 8 residents reviewed upon admission.

Description
Failure to ensure a resident was treated with respect and dignity when a staff member handled the resident inappropriately during personal care.
Failure to ensure a resident's credit card was kept safe and secure during admission, resulting in misappropriation of property.

Description
Failed to ensure job specific orientation was documented in the employee's personnel record for 3 of 3 new employees reviewed (CNA 1, LPN 2, QMA 3).
Failed to ensure the heating, ventilation, and air conditioning system (HVAC) was inspected annually; no documentation of annual HVAC inspection from April 2023 through April 2024 was provided.
Failed to ensure temperatures of medication refrigerators were checked and documented daily for 2 of 2 medication storage areas reviewed (Memory Care Unit and second floor Assisted Living Unit), with multiple missing temperature log entries.

Description
Failed to ensure the State Survey Results binder was accessible to residents and visitors.
Failed to conduct required fire drills and document fire department involvement.
Failed to ensure one awake staff person certified in CPR and First Aid was on duty for 3 of 14 shifts.
Failed to provide documentation of general and job specific orientation for 4 of 5 new employees.
Failed to ensure 4 of 10 employees were current on dementia in-service training.
Failed to perform two-step Mantoux tuberculosis skin testing for several employees.
Failed to perform semi-annual resident evaluations for 3 of 7 residents and failed to assess self-administration of medications for 1 resident.
Failed to have signed service plans for 7 of 7 residents reviewed.
Failed to ensure proper food storage practices including labeling open dates, sealing food containers, and storing food off the floor.
Failed to implement infection control policies including improper mask usage by staff and failure to provide infection control training.
Failed to ensure residents had completed two-step tuberculosis testing upon admission.

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