Inspection Reports for Ivy Park at Alta Loma

9519 Baseline Road, Rancho Cucamonga, CA 91730, Rancho Cucamonga, CA, 91730

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Inspection Report Summary

Most inspections found no deficiencies, and several complaint investigations were unsubstantiated, including a March 11, 2025 complaint about hand hygiene that was not supported by evidence. The most recent report from October 4, 2025 did cite three deficiencies, including missing or expired physician reports for some residents, incomplete staff file documentation, and lack of updated emergency and infection control plans. These issues were isolated and technical in nature, with no fines, enforcement actions, or severe findings noted. Earlier reports, including the September 5, 2024 pre-licensing inspection, were clean and showed the facility was ready for licensure. The record suggests mostly good compliance with some room for improvement in documentation and plan availability.

Deficiencies (last 2 years)

Deficiencies (over 2 years) 1.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

63% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2024
2025

Census

Latest occupancy rate 79% occupied

Based on a October 2025 inspection.

Census over time

45 54 63 72 81 90 Sep 2024 Mar 2025 Oct 2025

Inspection Report

Annual Inspection
Census: 61 Capacity: 77 Deficiencies: 3 Date: Oct 4, 2025

Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.

Findings
The facility was generally found to be clean, in good repair, and operating safely with sufficient staffing and supplies. However, one deficiency was cited for missing or expired physician reports in resident files, and two technical violations were issued related to staff file documentation and missing emergency and infection control plans.

Deficiencies (3)
Two out of six residents did not have current physician reports completed and in their files, posing an immediate health, safety, or personal rights risk.
Two out of five staff files were missing CPR/training or criminal records clearance.
Facility did not review or have available the LIC610E Emergency Disaster Plan and LIC9282 Residential Infection Control Plan.
Report Facts
Residents with missing or expired physician reports: 2 Staff files missing CPR/training or criminal records clearance: 2 Resident files reviewed: 6 Staff files reviewed: 4

Employees mentioned
NameTitleContext
Lavette FarlowLicensing Program AnalystConducted the inspection and authored the report
Hannah C. LewisActivity DirectorMet with Licensing Program Analyst during inspection and received the report
Kiara EstrellaHealth Service DirectorAccompanied Licensing Program Analyst during inspection
Jennifer SanchezAdministrator/DirectorFacility Administrator named in report header

Inspection Report

Complaint Investigation
Census: 52 Capacity: 77 Deficiencies: 0 Date: Mar 11, 2025

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff do not ensure that staff follow hand hygiene protocol.

Complaint Details
The complaint alleged that staff do not ensure that staff follow hand hygiene protocol. The allegation was investigated and deemed unsubstantiated due to insufficient evidence.
Findings
The investigation found insufficient evidence to support the allegation that staff do not follow hand hygiene protocols. The facility adheres to hygiene protocols including hand sanitizing stations and glove use, and no immediate health or safety concerns were found.

Report Facts
Capacity: 77 Census: 52

Employees mentioned
NameTitleContext
Javier PrietoLicensing Program AnalystConducted the complaint investigation and signed the report
Jennifer SanchezExecutive DirectorMet with the investigator and confirmed hygiene protocols
Karen ClemonsLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Original Licensing
Census: 61 Capacity: 77 Deficiencies: 0 Date: Sep 5, 2024

Visit Reason
An announced pre-licensing visit was conducted to evaluate the facility's readiness for licensure.

Findings
The facility was found to have proper posting throughout and was evaluated in accordance with California Code of Regulation Title 22 Chapter 6, Division 8. Based on observations, the facility is ready for licensure.

Employees mentioned
NameTitleContext
Jennifer SanchezExecutive DirectorAssisted in the tour of the facility and was present during the pre-licensing visit.
Javier PrietoLicensing Program AnalystConducted the pre-licensing visit.
LaVette FarlowLicensing Program AnalystConducted the pre-licensing visit.

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