Inspection Reports for Ivy Park at Alta Loma
9519 Baseline Road Rancho Cucamonga, CA 91730, CA, 91730
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, and several complaint investigations were unsubstantiated, including a March 11, 2025 complaint about hand hygiene that was not supported by evidence. The most recent report from October 4, 2025 did cite three deficiencies, including missing or expired physician reports for some residents, incomplete staff file documentation, and lack of updated emergency and infection control plans. These issues were isolated and technical in nature, with no fines, enforcement actions, or severe findings noted. Earlier reports, including the September 5, 2024 pre-licensing inspection, were clean and showed the facility was ready for licensure. The record suggests mostly good compliance with some room for improvement in documentation and plan availability.
Deficiencies per Year
4
3
2
1
0
High
Low
Census Over Time
Census
Capacity
Inspection Report
Annual Inspection
Census: 61
Capacity: 77
Deficiencies: 3
Oct 4, 2025
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.
Findings
The facility was generally found to be clean, in good repair, and operating safely with sufficient staffing and supplies. However, one deficiency was cited for missing or expired physician reports in resident files, and two technical violations were issued related to staff file documentation and missing emergency and infection control plans.
Severity Breakdown
Type A: 1
Technical Violation: 2
Deficiencies (3)
| Description | Severity |
|---|---|
| Two out of six residents did not have current physician reports completed and in their files, posing an immediate health, safety, or personal rights risk. | Type A |
| Two out of five staff files were missing CPR/training or criminal records clearance. | Technical Violation |
| Facility did not review or have available the LIC610E Emergency Disaster Plan and LIC9282 Residential Infection Control Plan. | Technical Violation |
Report Facts
Residents with missing or expired physician reports: 2
Staff files missing CPR/training or criminal records clearance: 2
Resident files reviewed: 6
Staff files reviewed: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lavette Farlow | Licensing Program Analyst | Conducted the inspection and authored the report |
| Hannah C. Lewis | Activity Director | Met with Licensing Program Analyst during inspection and received the report |
| Kiara Estrella | Health Service Director | Accompanied Licensing Program Analyst during inspection |
| Jennifer Sanchez | Administrator/Director | Facility Administrator named in report header |
Inspection Report
Complaint Investigation
Census: 52
Capacity: 77
Deficiencies: 0
Mar 11, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff do not ensure that staff follow hand hygiene protocol.
Findings
The investigation found insufficient evidence to support the allegation that staff do not follow hand hygiene protocols. The facility adheres to hygiene protocols including hand sanitizing stations and glove use, and no immediate health or safety concerns were found.
Complaint Details
The complaint alleged that staff do not ensure that staff follow hand hygiene protocol. The allegation was investigated and deemed unsubstantiated due to insufficient evidence.
Report Facts
Capacity: 77
Census: 52
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Javier Prieto | Licensing Program Analyst | Conducted the complaint investigation and signed the report |
| Jennifer Sanchez | Executive Director | Met with the investigator and confirmed hygiene protocols |
| Karen Clemons | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Original Licensing
Census: 61
Capacity: 77
Deficiencies: 0
Sep 5, 2024
Visit Reason
An announced pre-licensing visit was conducted to evaluate the facility's readiness for licensure.
Findings
The facility was found to have proper posting throughout and was evaluated in accordance with California Code of Regulation Title 22 Chapter 6, Division 8. Based on observations, the facility is ready for licensure.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Sanchez | Executive Director | Assisted in the tour of the facility and was present during the pre-licensing visit. |
| Javier Prieto | Licensing Program Analyst | Conducted the pre-licensing visit. |
| LaVette Farlow | Licensing Program Analyst | Conducted the pre-licensing visit. |
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