Inspection Report
Complaint Investigation
Census: 62
Capacity: 85
Deficiencies: 0
Apr 17, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not ensure a resident's hygiene needs were met, the facility was not cleaned properly, and the resident's bathroom lacked toilet paper.
Findings
The investigation found no sufficient evidence to substantiate the allegations. Observations, interviews, and record reviews indicated the resident was clean and well-groomed, the facility and resident's bedroom were clean and sanitary, and the resident's bathroom had adequate toilet paper.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to meet resident hygiene needs, improper facility cleaning, and lack of toilet paper in the resident's bathroom. Evidence gathered did not corroborate these claims.
Report Facts
Facility capacity: 85
Resident census: 62
Number of staff interviews: 6
Number of witness interviews: 2
Number of resident interviews: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Edward Kim | Licensing Program Analyst | Conducted the complaint investigation |
| Kathleen Olson | Director | Facility representative met during the investigation |
| Lourdes Montoya | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Original Licensing
Census: 56
Capacity: 85
Deficiencies: 0
Nov 7, 2024
Visit Reason
The inspection was conducted as a pre-licensing visit following an application for Change of Ownership (CHOW) to operate a Residential Care Facility for the Elderly (RCFE).
Findings
The facility met all pre-licensing requirements with no observed hazards or deficiencies. The structure, resident bedrooms, signal system, fire extinguishers, plumbing, and safety equipment were all found to be in compliance and operational.
Report Facts
Facility capacity: 85
Census: 56
Fire extinguisher service date: Oct 17, 2024
Fire clearance date: May 16, 2024
Hot water temperature range: 107.6-112.2
Food supply duration: 2
Food supply duration: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hale | Administrator | Met with Licensing Program Analyst during inspection |
| Cherie Harris | Business Office Director | Met with Licensing Program Analyst during inspection |
| Alvaro Ramirez Jr. | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Sheila Santos | Licensing Program Manager | Named as Licensing Program Manager on report |
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