Inspection Reports for Ivy Park at Oakland Hills

The visit occurred to deliver an amended report for complaint #15-AS-20250514141716 and to meet with the facility's Executive Director to explain the purpose of the visit.

No deficiencies were cited during the visit. An exit interview was conducted and a copy of the report was provided to the Executive Director.

The visit was related to complaint #15-AS-20250514141716. The amended report was delivered, and no deficiencies were found during this complaint-related visit.

The visit was an unannounced 1-Year Annual Required inspection conducted to evaluate the facility's compliance with licensing requirements.

The Licensing Program Analyst toured the facility, reviewed resident and staff records, and inspected safety equipment and emergency plans. No deficiencies were cited during the visit.

The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2025-06-10 regarding notification delays and staff training deficiencies at the facility.

The investigation found both allegations unsubstantiated after reviewing staff interviews, incident reports, training records, and communication logs. The facility followed proper notification and training protocols as documented and confirmed by staff.

The complaint included allegations that the facility did not notify the responsible party in a timely manner and that staff did not meet training requirements. Both allegations were found unsubstantiated due to lack of preponderance of evidence.

Unannounced complaint investigation visit conducted to investigate allegations regarding staff restraint causing injuries, failure to notify resident's responsible party of an incident, and failure to seek medical attention for a resident.

The investigation found all allegations unsubstantiated after interviews with staff and review of incident reports, medical records, and facility documentation. No evidence supported that staff restrained the resident causing injuries, failed to notify the responsible party, or neglected to seek medical attention.

The complaint involved three allegations: staff restrained a resident causing injuries, staff did not notify the resident's responsible party of an incident, and staff did not seek medical attention for a resident. All allegations were found unsubstantiated due to lack of preponderance of evidence.

An unannounced complaint investigation was conducted in response to an allegation that facility staff did not ensure a resident was brought down for meal service.

The investigation found the complaint to be unsubstantiated due to lack of preponderance of evidence, despite initial concerns about the resident missing breakfast and communication issues. The complainant later withdrew the complaint after clarification from staff.

The complaint alleged that facility staff did not ensure a resident was brought down for meal service. The complaint was investigated and found unsubstantiated. The complainant initially reported the resident was found in bed without pants and missed breakfast, but later withdrew the complaint after clarification from staff.

The inspection visit was an unannounced complaint investigation triggered by an allegation that the licensee did not provide a resident with a refund.

The investigation found the allegation to be unsubstantiated. The Licensing Program Analyst interviewed facility staff and reviewed relevant documents, confirming that the resident's account was settled and the late fee was removed.

The complaint was unsubstantiated as there was not a preponderance of evidence to prove the alleged violation occurred.

The inspection was conducted as a pre-licensing visit due to a change in ownership (CHOW) of the facility.

The facility was inspected inside and out, including assisted living and Memory Care units. Deficiencies were found in resident medical assessments, specifically missing physician's signature on Resident 2's report and missing TB test on Resident 3's report.

The visit was a Case Management - Other type of inspection conducted unannounced to evaluate the facility and present Component III information to the Executive Director.

LPAs Luisa Fontanilla and Ardalan Gharachorloo conducted Component III with the Executive Director Yolanda Harrell, including a PowerPoint presentation. A copy of the report was provided to the Executive Director.