Inspection Reports for Ivy Park at Walnut Creek

An unannounced complaint investigation visit was conducted to investigate allegations that staff did not properly assess a resident, prevent a resident from wandering from the facility, and provide adequate care and supervision to a resident.

The investigation found that staff properly assessed the resident, prevented the resident from wandering outside the facility unattended, and provided adequate care and supervision. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged staff did not properly assess Resident R1, did not prevent Resident R1 from wandering from the facility, and did not provide adequate care and supervision to Resident R1. After interviews and review of records, the allegations were found unsubstantiated.

An unannounced complaint investigation visit was conducted to investigate allegations that staff did not allow a resident to participate in decision making regarding their care, did not provide resident copies of their records, and did not safeguard resident's personal items.

The investigation found that the allegations were not supported by the data collected and were determined to be unfounded. Interviews and record reviews showed no evidence of the alleged issues.

The complaint was investigated and found to be unfounded. Allegations included staff not allowing resident participation in care decisions, not providing copies of records, and not safeguarding personal items. The data collected did not support any of these allegations.

The inspection was an unannounced Required Annual Inspection conducted by Licensing Program Analysts to evaluate the facility's compliance with regulations.

The facility was inspected inside and outside with no obstructions found. Safety measures such as temperature control, lighting, food storage, and fire safety equipment were all in compliance. Records for residents and staff were complete, and no citations were issued.

This was a post licensing inspection conducted unannounced to evaluate compliance with licensing requirements following initial licensing.

The inspection found the facility generally compliant with safety and operational standards, including adequate food supplies, locked medication and cleaning supply storage, and functioning smoke and carbon monoxide detectors. However, one Type-A citation was issued related to criminal record clearance noncompliance, along with a $500 civil penalty.

The inspection was an unannounced complaint investigation visit conducted to investigate an allegation that staff did not ensure a resident was allowed visitors while in care.

The allegation was substantiated based on facility documentation and an email from the Executive Director confirming visitation restrictions for Resident R1, limiting visits to common areas and a maximum of 20 minutes per visit.

The complaint was substantiated. The facility restricted visitation rights of a resident contrary to regulations. The deficiency was cited under CCR 87468.1(a)(11).

The inspection visit was an unannounced complaint investigation conducted in response to allegations that staff did not ensure a resident was utilizing medical devices and that the licensee did not obtain resident appraisal before admittance.

The investigation found no evidence to confirm the allegations. Interviews and documentation review showed the resident did not require a hearing aid and had a preadmission appraisal indicating lack of capacity for informed medical decisions. Therefore, the allegations were unsubstantiated.

The complaint was unsubstantiated based on interviews with witnesses, the resident, and the Executive Director, as well as review of medical and preadmission documentation.

The visit was an unannounced case management inspection concerning an incident on 7/28/2024 where Resident R1 eloped from the facility.

The inspection involved interviews with the Executive Director and Health Service Director regarding the elopement incident. No citations were issued during the visit, and it was noted that R1 will be moving to a memory care unit in a different facility due to the risk of future elopement.

An unannounced complaint investigation was conducted regarding the allegation that staff do not ensure the residents have hot water while in care.

The investigation found that although the allegation may have happened or be valid, there was not a preponderance of evidence to prove it; therefore, the allegation was unsubstantiated. The facility had addressed the plumbing issue promptly and provided alternative shower locations and compensation to residents during the repair period.

The complaint alleged that staff did not ensure residents had hot water while in care. The allegation was unsubstantiated after investigation.

The inspection was an unannounced change of ownership prelicensing visit conducted to evaluate the facility for licensing approval.

The facility was found to be appropriately furnished, well maintained, and compliant with safety and care standards. No deficiencies were noted, and the facility passed the pre-licensing inspection.